The Original Pancake House

9403 Civic Centre Blvd, West Chester
(513) 759-4300

Recent Reviews

Johnathan Barber

We arrived at 9:30AM, and we left approximately two hours later.A few of our guests were given pancakes after we waited for nearly an hour. We noticed our server arguing with a cook because the other meals were not cooked. Our family members sat and waited while half of our family ate pancakes.When the food finally arrived, it was not prepared well. One western omelette was overcooked. The sausage and cheese omelette seemed recycled-- brown spots inside the omelette that looked like it was pieced together. The veggie omelette looked great until it was opened- revealing huge hunks of broccoli and other random partially-cooked vegetables.During the entire disaster, we begged for water. Basically, we had an eight course breakfast...with intermissions between each delivery. ABSOLUTE WORST breakfast ever. We will not return.

Atmosphere: 2

Food: 1

Service: 2

Stacy Stiles

Pretty disappointed in our visit. The restaurant was not busy and it was just my husband and I. The atmosphere was fine and the food was OK but I was really disappointed in the price gouging when we got our bill. It’s one thing to ask for additional items and be charged in à la cart fee, it’s another to get your bill and realized that you were charged for items that you weren’t expecting. We were charged seven dollars for three pieces of bacon and $2 for a sauce that the waitress offered to “let me try” with my omelette. When we left, the lady at the register didn’t bother to ask about our meal. I never leave reviews but was so disappointed, I had to. We won’t be back.

Atmosphere: 3

Food: 3

Service: 1

Trevor Ryan

The food is good here, though it's not a complete home run. The service is great though! Definitely recommend, and if you've never had a Dutch Baby, order one for the table! Wish they served the pumpkin flavored items year round!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Dutch Baby, Strawberry Crepes, Crepes

Nathaniel

Am new here .. but the hostess was rude ... So I walked out .. an just by the reviews.. GLAD I DID WONT STEP FOOT IN THERE AGAIN.. TAKING MY MONEY ELSEWHERE.

Alexander Kreytsus

I had no idea how incredible a waffle can be. Regular waffles like Waffle House are absolute trash compared to this place.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Eggs and Bacon

William G. Schmidt

Great food but service a bit slow for a non-crowded time. Server excellent. Clean, open, pleasant atmosphere.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Blueberry Pancakes

Shawna C

They offer takeout but tell you they don't do take out when you call. This has happened several times maybe don't offer it at all if you don't actually offer it ever.

Service: 1

Mark Lemperle

The star rating more than defines our dining experience. Will not be returninf!

Atmosphere: 1

Food: 1

Service: 1

June Simmons

Love this place. Used to go to the original restaurant in Chicago as a kid.

Atmosphere: 5

Food: 5

Service: 5

Basma Ahmed

It is a bad experience, the casher is disrespectful, as she could not read how much is the tip she got mad and said it is ridiculous, she is very disrespectful

Jeff Newby

I know now why the restraunt wasn't busy on mlk day. Slow service, overcooked food, and the menu does not describe what you will get as sides.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Crepes

Leslie Thomas

Had a great time with family and friends and the staff is extremely pleasant and helpful. Will definitely be revisiting this place as I had a wonderful time.

Atmosphere: 4

Food: 4

Service: 5

Anthony Hernandez

I would recommend the omelets, there so good ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Pancakes, Scrambled Eggs, Eggs and Bacon, Pecan Pancakes

John Watkinson

Service was amazing.Food was

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Strawberry Pancakes, Western Omelet

Scott Allison

Our server was excellent, however the Hostess was very negative. The food was very goof and delivered fresh and hot.

Atmosphere: 4

Food: 5

Service: 4

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