Penn Station East Coast Subs

Made EXACTLY to order!! My favorite Penn Station Location. There were mature adult men working here, and they listened to my order and got it perfect. That means a LOT to me. I WILL return!!

There's more meat in a lunchable and you won't have to wait 20 minutes for it. Employees arguing. This place is chaotic and DIRTY

Got there right at open. Took 5 minutes for someone to take my order. Took another 5 for the lady running the register to adjust her apron while I stood there waiting to pay. No ice in the pop machine and the pop tasted flat. Fries came out soggy but I didn't notice until I was back at work so they're a lost cause.

I understand that I got there right at open, but it was obvious that the employees were not ready to work. The oil for the fries wasn't hot yet, which is why they were soggy. It was obvious when the lady dropped the basket of fries and nothing sizzled. Nobody was motivated to work. It was 11:00 on a Friday morning, not 6 am on a Saturday. Penn Station is good, but not at this location. Save yourself the aggravation and money. Go to McDonald's across the street. Atleast you get what you pay for there and usually expect shitty service.

The bread was flaky and tasted stale. The steak was kind of dried out as well.

Good food, good service, good staff

I live closest to this one but will drive to a further one. Used to be better. This past year, they have young people running the store. Slow and poor attitudes.

Yummy!

I wasn't acknowledged upon entrance and had to wait for my food to be prepared although I placed an online order. Just in case you're wondering.. I arrived 15 minutes AFTER the estimated time of the food being ready. The associate wasn't welcoming at all in any way!

Every time I come in here, I ask for my sandwich East Coast style and the person taking the order does not understand what you are asking for! Very annoying to get your sandwich and It is not the way you told them you wanted it?.

Firstly, why have a pickup window if everyone in the store ignores it? Why the hell is the inside so chaotic with what seems to be little organization? Why is there not a simple rack inside the store to make it easier for online orders that also makes the cashiers job easier?

Will not ever return and do not recommend anyone else either.

Atmosphere: 1

Food: 1

Service: 1

They say they’re open to 10 o’clock online and the hours on the door and they even leave the door unlocked for you to walk in and they can be rude to you until you need to go get food somewhere else while using curse words this is the most unprofessional management I’ve ever ran into in my whole entire 35 years of life

Atmosphere: 1

Food: 1

Service: 1

This location tends to be a good one. The staff is friendly and the food is awesome!

Atmosphere: 5

Food: 5

Service: 5

One of the best Chicken Teriyaki subs I've had! Hot and fresh off the grill....fries hot and crispy! Had to wait a few minutes for the order but I'll gladly wait for fresh food!!

Atmosphere: 5

Food: 5

Service: 5

Great experience! Robert, the store manager, is friendly and attentive. Good, quick service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak

My chicken teriyaki with extra teriyaki sauce was essentially perfect and the fries were too, thank you thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak, Chicken Teriyaki, Fresh-Cut Fries