Consistently getting worse so idk what I expected tonight but it was not this 😭 look at these sweet potato fries!!!! What in the world !!!! how could someone think was okay to serve??? So much wrong with this order but this and the ranch bomb explosion are top notch for me
Atmosphere: 1
Food: 1
Service: 1
Holly Stevens
Makes me happy to eat here. So many burgers, so little time. I prefer the single Colorado and Truffle Smash burgers plus the smash tots.
Atmosphere: 5
Food: 5
Service: 5
Glynis Carpenter
Ordered on Doordash. Ordered bacon stack, got something with jalapeños, onions, one piece of bacon. Absolutely inedible. Called the store, they knew why we were calling as in they knew they sent us the wrong item. So, we've been offered to come to the store & tell them they owe us a burger. Meanwhile, I had to go buy something to eat. I do not recommend
Food: 1
Service: 1
Steven Goff
Would've gave it a full 5 star but they had no unsweetened tea. Other than that the food and customer service was amazing!
Atmosphere: 5
Food: 5
Service: 5
Joseph Moore
Really good burger at a reasonable price. And I like the fries too.
Atmosphere: 4
Food: 5
Service: 5
Stephanie Sensbach
Was greeted by a friendly lady who suggested items to we may like to try. I had the mushroom and Swiss burger with the crispy brussel sprouts and a candy cane shake. My mother has the Colorado burger with the sweet potatoes waffle fries and a strawberry shake, another girl brought it food out and the lady who took our order came around to make sure our food was good and if we needed anything else. Both of our meals were cooked just perfect. The burgers were juicy, the sweet potato fries and crispy brussel sprouts were very good and the shakes were not too thin not to thick and very tasty. I would recommend Smash Burger to anyone who wants a good burger at a decent price.
Atmosphere: 5
Food: 5
Service: 5
Carmen Rogers
Our burgers and fries came hot and fresh to our table. Friendly staff. Definitely a great burger
Food: 5
Pyrah Cross
This place!! I already love smashburger but this specific location is the bomb.com!! Such great people and friendly staff. Keep going!
Atmosphere: 5
Food: 5
Service: 5
Alycen
The worker's were fast and friendly. It was quite busy and the service was still great. The burgers are fantastic and the mount of food you get is plenty.
Rob
Always quick and easy pickup. I'd much rather spend $14 here for a better quality burger and walk in and grab it than spend that same $14 at a fast food drive thru.
First time eating here and it's is very good, the burgers are great, the double brisket is huge!! Wish the sides of sweet potato waffle fries were more, and the fried Brussel sprouts, thry were very good, but not much to them. Overall it was a great place to try. Thanks to the staff they were very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Brittani Bamberg
Rude staff
Atmosphere: 1
Food: 1
Service: 1
Chan Young Lee
👍Good
- Burgers were great. - Smashed and full of umami from that maillard.
👎 Bad - Food was generally too oily. - The brussel sprouts fries could have had less oil.
Atmosphere: 3
Food: 5
Service: 4
Amanda Gordley
I visited the Smashburger in West Chester today, and I was very disappointed with the experience. The employee working the register was rude, and the restaurant itself was in poor condition there were several empty tables left dirty, other tables not wiped off, and the floors were filthy. This was our first visit to Smashburger, and was unacceptable. I wanted to bring this to your attention so it can be addressed.
Atmosphere: 1
Food: 4
Service: 1
lidia jacob
So close to where I live, I go here all the time!! Amazing food, nice workers.
Consistently getting worse so idk what I expected tonight but it was not this 😭 look at these sweet potato fries!!!! What in the world !!!! how could someone think was okay to serve??? So much wrong with this order but this and the ranch bomb explosion are top notch for me
Atmosphere: 1
Food: 1
Service: 1
Makes me happy to eat here. So many burgers, so little time. I prefer the single Colorado and Truffle Smash burgers plus the smash tots.
Atmosphere: 5
Food: 5
Service: 5
Ordered on Doordash. Ordered bacon stack, got something with jalapeños, onions, one piece of bacon. Absolutely inedible. Called the store, they knew why we were calling as in they knew they sent us the wrong item. So, we've been offered to come to the store & tell them they owe us a burger. Meanwhile, I had to go buy something to eat. I do not recommend
Food: 1
Service: 1
Would've gave it a full 5 star but they had no unsweetened tea. Other than that the food and customer service was amazing!
Atmosphere: 5
Food: 5
Service: 5
Really good burger at a reasonable price. And I like the fries too.
Atmosphere: 4
Food: 5
Service: 5
Was greeted by a friendly lady who suggested items to we may like to try. I had the mushroom and Swiss burger with the crispy brussel sprouts and a candy cane shake. My mother has the Colorado burger with the sweet potatoes waffle fries and a strawberry shake, another girl brought it food out and the lady who took our order came around to make sure our food was good and if we needed anything else. Both of our meals were cooked just perfect. The burgers were juicy, the sweet potato fries and crispy brussel sprouts were very good and the shakes were not too thin not to thick and very tasty. I would recommend Smash Burger to anyone who wants a good burger at a decent price.
Atmosphere: 5
Food: 5
Service: 5
Our burgers and fries came hot and fresh to our table. Friendly staff. Definitely a great burger
Food: 5
This place!! I already love smashburger but this specific location is the bomb.com!! Such great people and friendly staff. Keep going!
Atmosphere: 5
Food: 5
Service: 5
The worker's were fast and friendly. It was quite busy and the service was still great. The burgers are fantastic and the mount of food you get is plenty.
Always quick and easy pickup. I'd much rather spend $14 here for a better quality burger and walk in and grab it than spend that same $14 at a fast food drive thru.
Restaurantji Recommends
First time eating here and it's is very good, the burgers are great, the double brisket is huge!! Wish the sides of sweet potato waffle fries were more, and the fried Brussel sprouts, thry were very good, but not much to them. Overall it was a great place to try. Thanks to the staff they were very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Rude staff
Atmosphere: 1
Food: 1
Service: 1
👍Good
- Burgers were great.
- Smashed and full of umami from that maillard.
👎 Bad
- Food was generally too oily.
- The brussel sprouts fries could have had less oil.
Atmosphere: 3
Food: 5
Service: 4
I visited the Smashburger in West Chester today, and I was very disappointed with the experience. The employee working the register was rude, and the restaurant itself was in poor condition there were several empty tables left dirty, other tables not wiped off, and the floors were filthy.
This was our first visit to Smashburger, and was unacceptable. I wanted to bring this to your attention so it can be addressed.
Atmosphere: 1
Food: 4
Service: 1
So close to where I live, I go here all the time!! Amazing food, nice workers.
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