Subway
8288 Cincinnati Dayton Rd, West Chester
(513) 759-1872
Recent Reviews
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Staring with the portion on a chicken sandwich it was super small when I ask the server he was that’s the right portion for it size. After getting the drink floor with puddle of water. And the restaurant not a clean atmosphere at all. Customer service very poor. An so bad is inside of Walmart.
Atmosphere: 1
Food: 1
Service: 1
Let’s start off by saying that this Subway scammed me. I ordered on the app on 1/28 at 7 pm and my order went through, I was charged the full amount. I get to the store at 7:15pm (2 hours before they close) and they are closed, lights off. I asked the Walmart employees why there were closed and they said because of an emergency. I then contacted subway support asking for a refund and received no response. I’ve tried contacting the store via phone multiple times and also receive no answer. I checked my bank and the payment was originally pending, now it’s fully processed. So in conclusion, Subway took my money with no refund or response from anyone… all I have to say is WOW. Such a big company stole my
money.. if the store isn’t open, why allow the app to let you order? Pathetic
DO NOT EAT HERE. Went there today with my wife not even 30 minutes ago didn’t get food. The lady working while preparing to make our food opened the break warmer and coughed all over the bread. Then Proceeds to cough on the bread she was gonna give my wife. While coughing on that she coughed on the knife used to cut the bread and the table to make the sandwiches and coughed all over the food in the cooler at the same time. When we decided to go else where to eat she asked “why” then said “never mind”. So disgusting coughing all over the food they serve people. Won’t be back here again. Honestly the health department should be involved.
I saw a subway commercial and thought it sounded good. I wasn't. It started with the girl sitting behind the counter with her head down so I couldn't see her. I stood there 4 or 5 minutes until she happened to sit up. She didn't apologize. I ordered a meatball. The lettuce was almost empty and looked bad so I skipped it, then they didn't have parmesan cheese. I came home to eat it, after adding my own Parmesan and more provolone I couldn't even it it, because the meatballs were very burnt. Tasted like meatballs in a crackpot after a long day at a football game. Very disappointed. Now I have to find something at home to eat. Waste of money.
Food: 1
Service: 1
Second time online I purchased one of the subway series footlongs online and got home and hardly any meat or cheese when it states on menu 2x more. Same employee both times made my sandwiches. Guy with tattoos on face. Called up to store and was treated rudely and hung up on. Do better.
Atmosphere: 1
Food: 1
Service: 1
The girl in the store was so kind .
Good food and ambience
Atmosphere: 5
Food: 5
Service: 5
Today 6/19/24 We were here at 8:40pm but the employee told us that they close at 8:30pm on google it says that they close at 9:00pm.
There’s no point of coming back to this location. I will tell my friends and family not to go to this place. Owner is loosing business because of these employees. Hire better staff.
Service: 1
Nice environment
Atmosphere: 5
Food: 5
Service: 5
Website says open til 9:00 - they closed up at 7:40.
Atmosphere: 1
Food: 1
Service: 1
Worst management ever! DO NOT COME HERE!All the tables and floors were dirty. Food was messed up and
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst manager ever gave me a wrong order and they are not giving my food back or my money back. What I’m being told is the manager is at a meeting and she isn’t doing anything ab it what a shame!!!! The employee is an angel but the manager I will say is one of the worst people I ever talked too. DONT COME HERE if you want your foods in the right way!!!
Atmosphere: 1
Food: 1
Service: 1
Don’t order online at this store . They will not give you all the meat on your sandwich if you order online . The do not fulfill your order online when you do the bogo order . She told me to my face we do not give out the premiums for bogo .
Atmosphere: 1
Food: 1
Service: 1
Ordered two online chicken club sandwiches only received one called store all calls went into voicemail no answer ? Wow !
Parking: Plenty of parking !
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Elite Chicken & Bacon Ranch, Buffalo Chicken
I've been charged for 2 slices of bacon.Nobody ever charged me for that.Avoid this branch...
Atmosphere: 1
Food: 1
Service: 1
Make sure to double-check your sandwich if you order online.I ordered the Boss sandwich online and then picked it up on my way to work. When I got to open it I found that I had been given a regular meatball sub, with none of the extra toppings that should have been on it. What I got was certainly not worth the price of the Boss.I couldn't leave work to go back to have it fixed so I'm just out the extra cash. ☹️
Atmosphere: 3
Food: 3
Service: 1
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