Subway

9100 W Chester Towne Centre Rd, West Chester
(513) 860-2083

Recent Reviews

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Hannah

Can’t even put an order together correctly

Service: 1

Eliah Jones

Staff is always super helpful! I go to this location for lunch a couple times a week!

Atmosphere: 5

Food: 5

Service: 5

Candace Cliff

Honey was wonderful! She has the most pleasant personality and is wonderful with customers! She fixed our orders perfectly! Will definitely come again.

Atmosphere: 5

Food: 5

Service: 5

Lindsay Honchul

Vegetables were not fresh and employees were rude. Definitely go to a different subway.

Atmosphere: 1

Food: 1

Service: 1

Matthew Engle

Not sure what happened but this place has went downhill recently. I felt as if I was invisible while waiting on service, as the employee was glued to their phone. Skimpy sandwiches as well. Be careful!!

Bori B

I walked into the Subway®. No Welcome. And I understand because person behind the counter was busy with a map bucket, or something of that nature. Once he was finished doing what he was initially doing when I walked in. He grabbed a paper to put my sandwich on, and then went to grab some gloves. I asked him if he washes his hands, knowing he didn’t and he just looked at me. So just walked out. 9:21am on 12.22.25

Service: 1

RM M

Very nice people on the front .enjoyed my meal .

Atmosphere: 5

Food: 5

Service: 5

Hazel Cash

I placed an order online and there was a processing error on the website. I thought I entered my info wrong, so I tried again 2 more times and the same error occurred. My credit card got charged anyway 3 times! I tried calling the store but their number doesn't work. Going to corporate!!

Multi Platinum Beats

I've had multiple experiences with the staff being rude for no reason , foods good but the ones working are always grumpy and irritable.

Atmosphere: 1

Food: 1

Service: 1

Hassan Kassem

I went to this Subway recently, and it was one of the worst experiences I’ve had at any location. The bread tasted old, like it was from the day before. The employee behind the counter was literally counting every ingredient ,she put about four spinach leaves and barely any protein in the sandwich. It felt like Subway started charging them per piece of vegetable!

The lettuce looked brown with red spots, so I asked not to include it. The service was extremely slow ,just one employee working while five people were waiting in line. Overall, the food had no taste, and the experience was terrible. Avoid this branch if you want fresh food and decent service.

Atmosphere: 1

Food: 1

Service: 1

Anguss1313

This location is BS, they completely messed up my sandwich and charged me extra and their phone number doesn’t work to get it resolved. I want my money back. F Subway!

Alberto Sanchez

The Worst roast beef I have ever eaten, It had fat that was unchewable. I will not return to this location.

Atmosphere: 2

Food: 1

Service: 2

B Zerk

My 17 year old son and wife are traveling across the country and stopped at this store. After checking out, my son realized that the cashier added a $2.00 for themselves without asking or mentioning it. He was out of the story when he realized it and did not want to go back in as they are road weary. I called the store to talk to the manger, and the phone is disconnected. Stay away from rip off cashiers who are tipping themselves without asking. This is robbery. Also, my son paid and was about to walk away, and then stepped back to ask for the receipt and then the guy ran it through the cash register to get a receipt, when at first he just took the cash. Skimming?

Atmosphere: 1

Food: 1

Service: 1

Justin Petelle

I have tried this particular Subway a couple times lately and have had an issue each time. I place online orders and directions are never followed. Then they look at me like I'm the issue because my order isn't correct. I don't eat in, but the tables are always dirty when I go in.

Atmosphere: 1

Food: 1

Service: 1

Dante

Walked in there in took time to decide what I wanted and the lady had pressured me to hurry up , then she put the wrong items after I repeated myself over again that that's not what I wanted, she barely spoke English then had an attitude on top of that, worst experience yet honestly

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