TGI Fridays

7656 Cox Ln, West Chester
(513) 779-8582

Recent Reviews

Larry Williams

Went for late lunch with friends Good service

Atmosphere: 4

Food: 5

Service: 5

Yalonda Bargetti

I’ve frequented Fridays and have sat both at the bar and in the restaurant area. I’ve always had a great experience. The staff is very friendly from head to toe including management.The bar tender (Mary) is very nice, approachable and easy to talk to. She exceeds my expectations each time that I’m there. Although she spends most of her night multitasking she’s always very attentive to my needs.If you’re looking to sit and enjoy a nice relaxing meal or a drink from the bar look no further and be sure to ask for Mary.

Atmosphere: 5

Food: 5

Service: 5

Linda

Had a great server Mike Z, will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Skins

Jim Ziegler

Our server Mike was great. He was on top of our order and everything came out exactly as we ordered. And trust me we had many modifications

Atmosphere: 4

Food: 4

Service: 5

Peggy Nolan

Saturday night at the bar- Mary the bartender was fabulous!! She was so sweet to us and made date night a real treat!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Fries

Kennedy Lee

Great service

Atmosphere: 5

Food: 5

Service: 5

Amanda Cropper

It's Friday's...we all know what that means (ridiculous but fun drinks, decent food). Everything was decent except for the Old Fashioned, which was basically liquid candy since it was all simple syrup and no booze. The Long Islands were good for giggle.My biggest problem was the bill: $93 (including tax and tip) for average food and average drinks (at best). I've spent less at good restaurants in DC, a much more expensive market than this one.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Loaded Potato Skins

Ashley Duncan

I recently went this location and Rhianna was our server. I'm very pleased to say she was more than attentive and friendly. I felt at home. Jesse introduced himself and asked if we were having a great experience and asked if there was anything he could do to enhance it while taking some of our dirty plates off the table. The food was correct and cooked to temp as well. I 100% will go back to this location and I'm suggesting my friends to as well. Nothing but good vibes!

Atmosphere: 5

Food: 5

Service: 5

Carla Haas

My son and I go there frequently and we get the same thing usually every time. I get chicken and cheese sizzle and he gets steak and chicken fajitas. They have never disappointed us. The service is always exceptional and the cook manager, Sami always checks on our experience. And how the food was prepared, we have never said it was anything but exactly how we love it!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Skins, Mozzarella Sticks

Chris Henegar

Best experience at a chain in a long time, great service from Mike and the manager Jesse was very friendly!

Atmosphere: 5

Food: 5

Service: 5

Samantha Brown

Took 45 minutes after ordering on a slow day to get an OK salad.

Atmosphere: 2

Food: 2

Service: 2

Andrea Marks

The Bartender Mary asked if we were there for a carryout and we said yes. She then proceeds to ignore us and walks around taking orders for other people. We had a guy who was off the clock come up and tell us our food was being bagged up. A second man comes out and brings us our food and then leaves. Still the bartender doesn't bother trying to cash us out, she just keeps walking up to us and then ignore us while she rings out other people. We could've just left without even paying! The service was terrible and the manager didn't seem to be doing much either. We were basically treated like we weren't even there. It took 15 minutes to pay after they had brought out our carryout. Shrimp tails were left in the pasta, and did not get the extra shrimp we paid for. The food was good though but the service was a joke. These people have no pride in their jobs at all. Please do a secret shop or something without a heads up so the service can be improved.

Atmosphere: 3

Food: 3

Service: 2

Marie Kelley

A bunch of childish people work here. They will never keep any staff while having employees that talk to people however they want to. Constantly threatening to fight people, smack them, etc. Lina being one, who might I add acts like the biggest child of them all, constantly throwing hissy fits and walks around big and bad, and Rhianna the other. I wouldn’t be surprised if they spit in peoples drinks and food when they don’t like the person in their section. It’s like being in highschool all over again. Then you have grown men who talk to you like you’re an idiot when spoken to. They all need a nice reality check. Meanwhile they have fired other people for “getting away with to much” but the main two are running the show. The manager upon meeting her was creating a conversation about her being a ex addict and wanting to conceive. It’s completely unprofessional, not to mention I watch people walk into the dish room to drop dishes and not wash their hands, also leaving the bathroom and not washing hands. The plates and cups are dirty, nothing gets washed properly. Ants crawling around in the kitchen & office. No host, no bussers. Would steer clear of working here, or even eating here. Overpriced food that doesn’t match quality.

RNO ZA3

Slow experience took 25 mins for salad and soup and even then our orders haven’t been out for another 10 decent service

Atmosphere: 3

Food: 1

Service: 4

Lisa Brown

It's the first time I had been to TGI Fridays in years, but it was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Traditional Wings, Salad, Grilled Chicken

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