This is one of the best run Wendy's left. Always seems staffed, employees are polite and responsive. They don't suffer from always being out of everything. The only location in Sprigfield/Dayton that I can say this about.
Ben Werbrich
Had me sitting in the line waiting to check out for at least 10 minutes. I don’t know why I didn’t leave. I should have, but it only got worse finally took my order. I pulled through. They asked me my order again because they didn’t write it down which leads to another issue of them asking three more times what I asked for then taking forever to give me my drink during this time I checked to see if they got my burger right because you know it’s always safe to check and they did not Ask for double bacon plain double cheeseburger plain so Who I believe was the manager came to the window and said they charged you for a double cheeseburger like OK I asked for a double bacon Plane And he repeats they charged you for a double cheeseburger. And I’m like OK I wanted A double bacon, clean all right pull head. I’ll bring it out for you 10 minutes After I pulled to the side, they bring out my double bacon did I mention I asked for a large bread as well several times they gave me a small, of course. After a total of around 30 minutes, I finally got my extremely “high Quality” Wendy’s nice job
Shonte Lomax
Went through the drive threw just for the worker to tell me it’s only two workers, and there’s two cars ahead of me. I just decided to leave because I knew the food was gonna be 🚮 not the first experience. Do better guys.
BNA
Service was so mean and slow.
Adam Maxwell
Very friendly staff compared to the main event game center 0/10, Awesome Wendy's staff 100/10!
Lisa Smith
Ordered through door dash. Not even a napkin in the bag. Ice cold fries and NO DRINK. It was 8pm and the driver said they handed him a bag through the drive through like they were closing up. Unacceptable. Now I have a sandwich, cold fries, and no drink.
Thomas Brassell
Nice people. Good food.
Alyssa James
Horrible service there tonight (3-31-2024). No one wants to answer the drive thru speaker. Should have left then but nope I drive to the window and say hey are you all open. A worker states yes ( they were just standing in the window area talking while me and another person was at the speaker trying to order). I told them we had a mobile order and was told to pull by the door. After 25 mins a bag of food was brought out without the drinks. We had to go fix our own drinks( I mean not a big deal ) but 75% of the drinks were out of stock. No lemonade like why was I able to place that via the app. Overall the food was trash, the service was trash and I do not recommend this location at night (we went around 21:10ish). Never again. I also didn’t get the large chili but it probably was cold.
matterex
What happened to the dark skinned woman (manager) and the Spanish crew? Ever since they left it’s been downhill.
Tyrik Matthews
This is the worst Wendy’s I’ve ever been to! Been here three times and every time either they are closed mid day because their system is down or it takes forever for them to come to the speaker. The food is never fresh either! They need to fire the crew and start over ASAP!
There is always something they are out of or cannot make EVERY time I go, so now I just don't go. They likely will be out of it or cannot take electronic payments or cash payments or or what ever the issue is.
Rick Mischka
Took 20 minutes because they didn't actually take my order at the drive through but at the window and still managed to mess it up. All the food came out cold including the burger. The staff was polite but this shouldn't be so bad.
Emily Moore
I just had a door dash, didn't receive more than half of my order. My daughter ended up with spicy nuggets in her kids meal instead of regular one. Absolutely ridiculous! Get it together WENDYS!!!!
Scott Blair
I'm here at 10 am trying to get food but dining room door is locked with no signs up. Drive Thru open. Staff watching me pull on locked door. SMH
Brian Engel
Decided to give them another chance for lunch after many terrible visits. This was the same. Terrible. Cold burger, was made wrong, probably been laying around for hours. I literally had to microwave it when I got home. They didn't give me my drink etc... This store is legendary amongst my friends of how bad it is. This once again reaffirmed that.
The reputation of this store is so bad they will have to tear it down and rebuild to even have a chance to restore it.
This is one of the best run Wendy's left. Always seems staffed, employees are polite and responsive. They don't suffer from always being out of everything. The only location in Sprigfield/Dayton that I can say this about.
Had me sitting in the line waiting to check out for at least 10 minutes. I don’t know why I didn’t leave. I should have, but it only got worse finally took my order. I pulled through. They asked me my order again because they didn’t write it down which leads to another issue of them asking three more times what I asked for then taking forever to give me my drink during this time I checked to see if they got my burger right because you know it’s always safe to check and they did not Ask for double bacon plain double cheeseburger plain so Who I believe was the manager came to the window and said they charged you for a double cheeseburger like OK I asked for a double bacon Plane And he repeats they charged you for a double cheeseburger. And I’m like OK I wanted A double bacon, clean all right pull head. I’ll bring it out for you 10 minutes After I pulled to the side, they bring out my double bacon did I mention I asked for a large bread as well several times they gave me a small, of course. After a total of around 30 minutes, I finally got my extremely “high Quality” Wendy’s nice job
Went through the drive threw just for the worker to tell me it’s only two workers, and there’s two cars ahead of me. I just decided to leave because I knew the food was gonna be 🚮 not the first experience. Do better guys.
Service was so mean and slow.
Very friendly staff compared to the main event game center 0/10, Awesome Wendy's staff 100/10!
Ordered through door dash. Not even a napkin in the bag. Ice cold fries and NO DRINK. It was 8pm and the driver said they handed him a bag through the drive through like they were closing up. Unacceptable. Now I have a sandwich, cold fries, and no drink.
Nice people. Good food.
Horrible service there tonight (3-31-2024). No one wants to answer the drive thru speaker. Should have left then but nope I drive to the window and say hey are you all open. A worker states yes ( they were just standing in the window area talking while me and another person was at the speaker trying to order). I told them we had a mobile order and was told to pull by the door. After 25 mins a bag of food was brought out without the drinks. We had to go fix our own drinks( I mean not a big deal ) but 75% of the drinks were out of stock. No lemonade like why was I able to place that via the app. Overall the food was trash, the service was trash and I do not recommend this location at night (we went around 21:10ish). Never again. I also didn’t get the large chili but it probably was cold.
What happened to the dark skinned woman (manager) and the Spanish crew? Ever since they left it’s been downhill.
This is the worst Wendy’s I’ve ever been to! Been here three times and every time either they are closed mid day because their system is down or it takes forever for them to come to the speaker. The food is never fresh either! They need to fire the crew and start over ASAP!
Restaurantji Recommends
There is always something they are out of or cannot make EVERY time I go, so now I just don't go. They likely will be out of it or cannot take electronic payments or cash payments or or what ever the issue is.
Took 20 minutes because they didn't actually take my order at the drive through but at the window and still managed to mess it up. All the food came out cold including the burger. The staff was polite but this shouldn't be so bad.
I just had a door dash, didn't receive more than half of my order. My daughter ended up with spicy nuggets in her kids meal instead of regular one. Absolutely ridiculous! Get it together WENDYS!!!!
I'm here at 10 am trying to get food but dining room door is locked with no signs up. Drive Thru open. Staff watching me pull on locked door. SMH
Decided to give them another chance for lunch after many terrible visits. This was the same. Terrible. Cold burger, was made wrong, probably been laying around for hours. I literally had to microwave it when I got home. They didn't give me my drink etc...
This store is legendary amongst my friends of how bad it is. This once again reaffirmed that.
The reputation of this store is so bad they will have to tear it down and rebuild to even have a chance to restore it.
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