ABSOLUTELY DISGUSTING PLACE!! This location needs SHUT DOWN AND DEMOLISHED!!! Not only is it visibly in shambles and falling apart ,the place looks incredibly unsanitary.. ontop of how nasty it looks the food is just as bad ,assuming you actually get what you ordered. The level of incompetence at this place with the management and staff is absolutely astonishing!! I pray 🙏 NONE OF THESE STAFF MEMBERS REPRODUCE!! Expect total disappointment time and time again with this one!
Atmosphere: 1
Food: 1
Service: 1
Marion Stephen
Good food, great service, but building needs renovation.
Atmosphere: 3
Food: 4
Service: 5
Nicole Skinner
First time trying the steak bites and they were burnt. I mean black with the charred taste. One of the potatoe cakes was like a brick also. Do better!
Atmosphere: 3
Food: 1
Service: 3
Thurston Archibald
Why on earth does it always take upwards of 30 minutes at the drive thru and why is the building like falling apart. I can’t imagine it’s very clean here.
Atmosphere: 1
Food: 4
Service: 1
Sema Filsoofi
My go to
C W Cox
Stopped by on Sunday afternoon for lunch. Tried to use the on line app to order but the app wasn’t working so went inside to the counter. Person on charge took my order and honored the on line coupon no problem once I showed him my app. Ordered the turkey bacon club sandwich which was very good. Only drawback is the interior of the restaurant is very tired and in need of a remodel. Staff was friendly.
Atmosphere: 3
Food: 5
Service: 4
John Duarte (Lokim23)
Came by here, went thru drive thru. Went to use my drive thru code & told they cant get it to work, do the item offer on the app I paid full price for. Why even ask if I have the app or using the app today at the drive thru?
Bill Reinhart
Had a special of 4 regular roast beef sandwiches for $10. A real good deal and great to reheat later on.
The employees at this location do not care about customer service. It's really sad! Also, I am not sure if this is not a corporate location or what, but the building is in DESPERATE need of updates. If you want Arby's, go to the Maxtown location in Westerville.
Atmosphere: 2
Food: 3
Service: 3
Judy Eastman
Never will we eat there again. We were the only ones there. Many workers were there. Never acknowledged us. Guy at the counter had his back to us and was playing on his cell phone. After about 10 minutes he took our order. Food was nasty. Didn't get what we ordered. Got curly fries that we didn't want. They were burned and all stuck together. Charged for food we did not order. Never again. Horrible.
Atmosphere: 1
Angelica Byrd
I literally even tried calling the store to get service and no one answered or came up to the front 😩 come on guys!
Atmosphere: 1
Food: 1
Service: 1
Muizz A
The gentlmen that just took my order inside was great, nice service and staff at this location.
Atmosphere: 5
Food: 5
Service: 5
Kathy Baughman
Just stopped for an Ultimate BLT. Should be called an Ultimate LT because there was hardly any bacon to be found on there.
ABSOLUTELY DISGUSTING PLACE!! This location needs SHUT DOWN AND DEMOLISHED!!! Not only is it visibly in shambles and falling apart ,the place looks incredibly unsanitary.. ontop of how nasty it looks the food is just as bad ,assuming you actually get what you ordered. The level of incompetence at this place with the management and staff is absolutely astonishing!! I pray 🙏 NONE OF THESE STAFF MEMBERS REPRODUCE!! Expect total disappointment time and time again with this one!
Atmosphere: 1
Food: 1
Service: 1
Good food, great service, but building needs renovation.
Atmosphere: 3
Food: 4
Service: 5
First time trying the steak bites and they were burnt. I mean black with the charred taste. One of the potatoe cakes was like a brick also. Do better!
Atmosphere: 3
Food: 1
Service: 3
Why on earth does it always take upwards of 30 minutes at the drive thru and why is the building like falling apart. I can’t imagine it’s very clean here.
Atmosphere: 1
Food: 4
Service: 1
My go to
Stopped by on Sunday afternoon for lunch. Tried to use the on line app to order but the app wasn’t working so went inside to the counter. Person on charge took my order and honored the on line coupon no problem once I showed him my app. Ordered the turkey bacon club sandwich which was very good. Only drawback is the interior of the restaurant is very tired and in need of a remodel. Staff was friendly.
Atmosphere: 3
Food: 5
Service: 4
Came by here, went thru drive thru. Went to use my drive thru code & told they cant get it to work, do the item offer on the app I paid full price for. Why even ask if I have the app or using the app today at the drive thru?
Had a special of 4 regular roast beef sandwiches for $10. A real good deal and great to reheat later on.
Atmosphere: 3
Food: 5
Service: 5
Older facility but well kept
Atmosphere: 5
Food: 5
Service: 5
The crew did a great job
Restaurantji Recommends
The employees at this location do not care about customer service. It's really sad! Also, I am not sure if this is not a corporate location or what, but the building is in DESPERATE need of updates.
If you want Arby's, go to the Maxtown location in Westerville.
Atmosphere: 2
Food: 3
Service: 3
Never will we eat there again. We were the only ones there. Many workers were there. Never acknowledged us. Guy at the counter had his back to us and was playing on his cell phone. After about 10 minutes he took our order. Food was nasty. Didn't get what we ordered. Got curly fries that we didn't want. They were burned and all stuck together. Charged for food we did not order. Never again. Horrible.
Atmosphere: 1
I literally even tried calling the store to get service and no one answered or came up to the front 😩 come on guys!
Atmosphere: 1
Food: 1
Service: 1
The gentlmen that just took my order inside was great, nice service and staff at this location.
Atmosphere: 5
Food: 5
Service: 5
Just stopped for an Ultimate BLT. Should be called an Ultimate LT because there was hardly any bacon to be found on there.
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