Bru Burger Bar Westerville

Fries cold, onion rings cold, burger average at best, only thing that saved was reasonable dressing no prices and service. Would not recommend

We enjoyed a small table for 4 and not only enjoyed our dinner, but we were able to have a discussion without interruptions. I personally enjoy the food and the service.

I guess when you come to Burger Week at BruBurger, you need to set your expectations low! Burger and fries were both cold!service really slow and not all beers on the draft menu were available. The six (6) of us all had the same issues and will be taking this restaurant off our future dining go to list

My first visit to Bru Burger. Overall a good experience, good food and service. I do feel the menu is limited. I'm not a hamburger eater. What I did have was your pecan salad. Your small was generous in size. It was delicious.

Everything was ok. My wife's burger was juicy and loaded with toppings mine not so much. Dry tasteless and over cooked fries. Best thing we ate was a side of coleslaw

Excellent service, amazing food. We sat outside on the patio, so the noise level was higher due to traffic. We felt it was worth it because it was such a beautiful evening.

We came to Bru Burger tonight for my husband's birthday. We love the food and service at Bru Burger. His favorite thing there is the Cranberry Gorgonzola Salad! We met with friends and enjoyed our time together without feeling rushed. Our server, Sarah, was great! Thanks for another great meal and experience at Bru Burger!

Staff was very friendly and the food was amazing. Outdoor patio was perfect with a great cover

Wasn't sure what to expect with it being restaurant week and all but our server Alex was ON IT. Always around when we needed something, super friendly and helpful! The food was great especially the peach bread pudding!!

I reserved a table for 4 through the online booking system. I indicated that we were celebrating a birthday. We walked right in the door, gave my name and were immediately seated, which wasn't an issue because there were less than 10-15 tables with guests. However, we were given the absolutely WORST table in the restaurant, which was on the 2nd floor, back in the corner behind the elevator by an unused server station, with all of the blinds closed. It was a dark/dungeonlike/depressing seating. We asked to be moved next to the window in one of the 7+ EMPTY tables. Our server was new, so you can forgive a few little foibles, although they had indicated that they had previously been working at the check-in station, so you would think that they would be familiar with the hospitality processes of general waitering. Our drinks were filled regularly, and food brought promptly. We were asked if we wanted desert, we declined, and then they looked at their hand-held terminal and said "it looks like someone has a birthday" and they had a brownie for them. After bringing the brownie, the server began clearing the table, even though two of us were still nibbling and I was still eating my order of onion rings. The server was reaching right in front of my face to take the dirty plate from a member of my party. I literally had to stop from putting an onion ring in my mouth because it was blocked with a dirty, food scrapped plate as the server collected it. There was no reason to rush us out the door or to clear the table while some guests were still eating. I am a chef, culinary arts program director and professor. It doesn't take all the education/experience of a culinary professional to know you don't take dirty plates in front of someone's face while they are trying to eat. It wasn't like there was a line to get in the restaurant. They didn't need our table and we obviously weren't through or ready to leave.

Been going here since it opened - they have been consistent in their service and food/drink quality. The staff is always friendly. The burgers are some of the best around and we love the fries too! Highly recommend.

We had an excellent waitperson - she acknowledged everyone in our group and was attentive throughout. Food was as ordered and came out in a reasonable amount of time. Recommend making reservations.

Recommend reservations. Our server was very pleasant and attentive throughout. The restaurant was very busy but she kept an eye on her patrons with refills, etc. Orders were prepared and cooked as ordered.

We arrived for our dinner reservation and we're quickly accommodated for our request to sit downstairs. The service was good and as always the food was excellent! We tried something new this time the chili cheese fries and they were fantastic! I would highly recommend.

Service and food are both great but holy sh!t the beer prices are ridiculous. $9 for a Sam Adam’s Boston Lager is insane. That’s a six pack at the store. Oh, and fries are extra. 😒

Atmosphere: 5

Food: 4

Service: 5