Fast becoming my #1 choice for lunch! Cottage cheese + herb sweet potatoes + pistachios - need I say more?! Obsessed.
Atmosphere: 4
Food: 5
Service: 5
Mariana
Went to Cafe Zupas on 9/30/25, staff was extremely friendly and helpful. I’ve never been to this place before so they gave me different recommendations, and things I should try! Will Definitely be coming back! 10/10
Atmosphere: 5
Food: 4
Service: 5
Beth Bacon-Weiss
I asked the store manager if there was any paprika in the brisket and she said she had no way of knowing. I explained I have an allergy to peppers & she pointed to a small sign that referenced cross contamination & shrugged. There is a big difference between cross contamination and ingredients. Your store manager should be trained in allergies AND know how to look up ingredients in the food & communicate it to the public. This should be the standard not the exception. I was so disappointed in her ambivalence, as if it was my fault for having allergies. Needless to say we won't be back
Mark Davis
This is the 2nd time in 3 weeks I’ve have a negative experience here. 1. I placed an order ahead of time online. I waited for over 20 mins after my scheduled pickup time. 2. I placed an order ahead of time and waited till I got a notification that my order was ready. After I arrived I waited in line for over 20 mins to get my order that was ready. Cold soup and sandwich is not good
Super easy ordering, fast, accurate, tasty and everyone was so friendly!!
Atmosphere: 5
Food: 5
Service: 5
Mike Van Dan
Excellent fresh food. Super clean and modern
Atmosphere: 5
Food: 5
Service: 5
Bobby C
I just had their soup and salad. The chicken noodle soup was one degree above lukewarm and I waited for the bbq chicken salad that never came. I informed a server she said she was sorry I said ok just make it to go. I got home to eat and it had 3 small pieces (more like specks) of chicken…plenty of lettuce olives and tomatoes tho. I won’t be back.
Hailey Luder Clayton
It’s one of my favorite fast, healthy places to eat!
Trisha Martin
I ate here for the first time and the food is absolutely amazing and the price is very reasonable. The food was very fresh and all the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Larry Monroy
Excellent vibe! Everything is spotless and staff are very friendly and helpful. Sarah was very engaging and made sure I got to taste test some soups for next visit as well.
Who ever knows me, know that I AM VERY PICKY. Surprised!!!!! Cafe Zupas enchanted my test. The atmosphere is well set it too baby hey closes too early. Food with the fresh test invite you for more
Atmosphere: 5
Food: 5
Service: 5
Kelly D. Jeune
Best customer ever, the food was on point and the restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Keenan Campbell
I was in the Boca Park location on 12/18/24 and had an absolutely terrible experience.
I placed our order for 2 try 2’s. The staff working was so unorganized they let our sandwiches sit while they tried to find enough ingredients to make our salads.
One employee used old brown Avocado's because as she told another employee I don’t want to cut anymore.
The employees were more focused on door dash or uber eats orders than the customers that were dining in, and kept making other orders in the middle.
When we finally got to the register and paid it was realized that the employee rang up the order wrong and overcharged me. She stated she couldn’t issue a refund.
We tried to make drinks and the tray from the fountain soda machine was overflowing with wasted soda. We realized this was because the machine was malfunctioning and out of CO2.
When I told the cashier about it she stated they were too busy to fix it and it has been out for 2 hours.
We sat down to eat and our sandwiches were completely cold. My salad was covered with the gross brown avocado which I removed and put on the plate with my sandwiches.
I brought the sandwiches up to the counter and told the cashier they were cold and please remake them. I went back to sit down and finish our salads.
I went back up to the counter to inquire about my replacement sandwiches and the employee stated sorry we are busy and didn’t get to it. They were still sitting in the same place on the counter.
I asked for a manager and she stated there wasn’t one there. I asked who was in charge and she stated Nobody.
I asked for a refund and she stated she couldn’t do that.
I have called into your customer service but the voicemail box says to email M Classon but didn’t spell her name.
I am very upset with this entire experience and how the store is managed.
It is also concerning that kids are running a store, and I think the Southern Nevada Health District should be notified about this as I’m sure nobody in the building is a certified food handler.
The store was a mess, ingredients were everywhere. The lack of a manager was evident.
I’m questioning how this food can be safely served and if temps were being monitored.
Without a manager in the building and the lack of any sense of urgency by employees someone could get very sick.
I am extremely disappointed in this entire experience. And doubt I will ever patronize a Cafe Zupas ever again. This has been my goto for a fresh salad, but now I feel like I need to explore other options.
As of 5/9/25 NOBODY has responded to my emails, voicemails, or any correspondence sent in to corporate.
Kendra Sorenson
We were meeting some friends at another place so their kids could play. We haven’t been to Cafe Zupas in awhile so we ordered to go so we could enjoy our meal at the other location while visiting friends. My son ordered a Mediterranean chicken sandwich, my husband ordered the BBQ Brisket and I ordered a protein bowl. To say the sandwiches were disappointing would be an understatement. Both had so little meat on them that we looked at our receipt again thinking we ordered wrong. The only thing that was good was the protein bowl. We will not be going to Cafe Zupas. We went to the Arrowhead location in Glendale Arizona
Carla Garcia
This place is full of dust all over on top of the food area.
Bathrooms wow, if you think think this place is nice and fancy?? Just go to the restroom and you definitely change your mind about it.
There is like 8 or ten employees trying to take orders but they all really slow me and my husband waited 40 minutes to get our order. Not to be raíces but I’m pretty sure that with 5 Mexican the line would be running faster.
Fast becoming my #1 choice for lunch! Cottage cheese + herb sweet potatoes + pistachios - need I say more?! Obsessed.
Atmosphere: 4
Food: 5
Service: 5
Went to Cafe Zupas on 9/30/25, staff was extremely friendly and helpful. I’ve never been to this place before so they gave me different recommendations, and things I should try! Will
Definitely be coming back! 10/10
Atmosphere: 5
Food: 4
Service: 5
I asked the store manager if there was any paprika in the brisket and she said she had no way of knowing. I explained I have an allergy to peppers & she pointed to a small sign that referenced cross contamination & shrugged. There is a big difference between cross contamination and ingredients. Your store manager should be trained in allergies AND know how to look up ingredients in the food & communicate it to the public. This should be the standard not the exception. I was so disappointed in her ambivalence, as if it was my fault for having allergies. Needless to say we won't be back
This is the 2nd time in 3 weeks I’ve have a negative experience here. 1. I placed an order ahead of time online. I waited for over 20 mins after my scheduled pickup time.
2. I placed an order ahead of time and waited till I got a notification that my order was ready. After I arrived I waited in line for over 20 mins to get my order that was ready. Cold soup and sandwich is not good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lobster Bisque, Turkey Bacon Avocado
Super easy ordering, fast, accurate, tasty and everyone was so friendly!!
Atmosphere: 5
Food: 5
Service: 5
Excellent fresh food. Super clean and modern
Atmosphere: 5
Food: 5
Service: 5
I just had their soup and salad. The chicken noodle soup was one degree above lukewarm and I waited for the bbq chicken salad that never came. I informed a server she said she was sorry I said ok just make it to go. I got home to eat and it had 3 small pieces (more like specks) of chicken…plenty of lettuce olives and tomatoes tho. I won’t be back.
It’s one of my favorite fast, healthy places to eat!
I ate here for the first time and the food is absolutely amazing and the price is very reasonable. The food was very fresh and all the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Excellent vibe! Everything is spotless and staff are very friendly and helpful. Sarah was very engaging and made sure I got to taste test some soups for next visit as well.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Who ever knows me, know that I AM VERY PICKY. Surprised!!!!! Cafe Zupas enchanted my test. The atmosphere is well set it too baby hey closes too early. Food with the fresh test invite you for more
Atmosphere: 5
Food: 5
Service: 5
Best customer ever, the food was on point and the restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
I was in the Boca Park location on 12/18/24 and had an absolutely terrible experience. I placed our order for 2 try 2’s. The staff working was so unorganized they let our sandwiches sit while they tried to find enough ingredients to make our salads. One employee used old brown Avocado's because as she told another employee I don’t want to cut anymore. The employees were more focused on door dash or uber eats orders than the customers that were dining in, and kept making other orders in the middle. When we finally got to the register and paid it was realized that the employee rang up the order wrong and overcharged me. She stated she couldn’t issue a refund. We tried to make drinks and the tray from the fountain soda machine was overflowing with wasted soda. We realized this was because the machine was malfunctioning and out of CO2. When I told the cashier about it she stated they were too busy to fix it and it has been out for 2 hours. We sat down to eat and our sandwiches were completely cold. My salad was covered with the gross brown avocado which I removed and put on the plate with my sandwiches. I brought the sandwiches up to the counter and told the cashier they were cold and please remake them. I went back to sit down and finish our salads. I went back up to the counter to inquire about my replacement sandwiches and the employee stated sorry we are busy and didn’t get to it. They were still sitting in the same place on the counter. I asked for a manager and she stated there wasn’t one there. I asked who was in charge and she stated Nobody. I asked for a refund and she stated she couldn’t do that. I have called into your customer service but the voicemail box says to email M Classon but didn’t spell her name. I am very upset with this entire experience and how the store is managed. It is also concerning that kids are running a store, and I think the Southern Nevada Health District should be notified about this as I’m sure nobody in the building is a certified food handler. The store was a mess, ingredients were everywhere. The lack of a manager was evident. I’m questioning how this food can be safely served and if temps were being monitored. Without a manager in the building and the lack of any sense of urgency by employees someone could get very sick. I am extremely disappointed in this entire experience. And doubt I will ever patronize a Cafe Zupas ever again. This has been my goto for a fresh salad, but now I feel like I need to explore other options. As of 5/9/25 NOBODY has responded to my emails, voicemails, or any correspondence sent in to corporate.
We were meeting some friends at another place so their kids could play. We haven’t been to Cafe Zupas in awhile so we ordered to go so we could enjoy our meal at the other location while visiting friends. My son ordered a Mediterranean chicken sandwich, my husband ordered the BBQ Brisket and I ordered a protein bowl. To say the sandwiches were disappointing would be an understatement. Both had so little meat on them that we looked at our receipt again thinking we ordered wrong. The only thing that was good was the protein bowl. We will not be going to Cafe Zupas. We went to the Arrowhead location in Glendale Arizona
This place is full of dust all over on top of the food area. Bathrooms wow, if you think think this place is nice and fancy?? Just go to the restroom and you definitely change your mind about it. There is like 8 or ten employees trying to take orders but they all really slow me and my husband waited 40 minutes to get our order. Not to be raíces but I’m pretty sure that with 5 Mexican the line would be running faster.
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