Dairy Queen Grill & Chill

Went in to get a cake for my husband's birthday. I asked for a cup of krunch kote. The employee at the register asked the manager how to charge. They were told $1/scoop. Okay, cool, until I find out a scoop is maybe a tablespoon. So $16 for a cup of sprinkles. Guess I will have to go to another location next time.

Atmosphere: 3

Food: 4

Service: 2

This place is consistently busy. Generally my experience there is always positive. The food is usually well prepared and the staff is always friendly.

However, this evening, I ordered two blizzards and took them home (around the corner).

I have to say that I was a bit surprised when we discovered both of them tasted like water (if that was such a thing?). Maybe watered down is a better descriptor. I should specify this isn't an example of ice cream melting this is something completely different.

I speculate that when preparer gets done making a blizzard, they put some of the components in a bin of water to "clean" them off. I think what happened for this experience is they pulled the components out of that bin and did not clean off the excess water and began to make the blizzards.

I don't know if that's a normal practice, but I don't ever recall it effecting product quality if so. I genuinely hope that this experience is a one off and that it's not a change in product consistency. I'm not a fan of being wasteful - but both of those blizzards ended up in the trash.

Atmosphere: 5

Food: 2

Service: 5

Great food however, I ordered a burger and fries and didn't check my bag. They gave me the sandwich only. This faux pas will not keep me from returning there. Everyone makes mistakes.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Sandwich

Open late!

Food: 5

Service: 5

Best Pup cups in Columus!!!

Atmosphere: 5

Food: 5

Service: 5

Great neighborhood DQ. Fast friendly service and always perfect orders!

Atmosphere: 5

Food: 5

Service: 5

I placed an online order and once I arrived to pick it up, they stated that I must come in to get my order.. they had no care if I had small children or a handicap, they simply just said I must come in. I requested a refund and rather than them handing me my order of 2 kids cones and a milkshake through the window, they honored my refund through the window. Seems like they need to work on their customer service at this location, never had any issues at other locations.

normally a great place to eat, however last night, i ordered a chicken strip box. Early this morning ( 4 am) i woke up with food poisoning.

Atmosphere: 3

Food: 1

Service: 4

In the drive through, I ordered a small hot Fudge sundae and asked for extra hot Fudge, there was about 2tbs of Fudge. My husband ordered a blizzard, we got ONE spoon. We waited several minutes for this shitty service a d paid $10.98 for this poor excuse of a sundae.

Atmosphere: 1

Food: 1

Service: 1

Topical Neighborhood DQ. Onion rings are the best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Side of Onion Rings, Chicken Fingers, Buster Bar, Dilly Bar

The service here is always wonderful

Atmosphere: 5

Food: 5

Service: 5

Got blizzards. Always good

Atmosphere: 4

Food: 5

Service: 5

So smooth and creamy......soo good

Parking: The only thing that I really don't care about......the parking and the drive thru....

Atmosphere: 4

Food: 5

Service: 5

Dietary restrictions: I have Celiac disease and no matter even if it is obviously gluten free, I still ask and they always answer.

Recommended dishes: Fries

One of my favorite places to get ice cream and food

Atmosphere: 5

Food: 5

Service: 5