They were fast, professional and helpful. The food tasted great.
Charles Wright
Good food great service
Carl Estock
lunch... only one in store... treated like a king!
T
Excellent service and fresh food great for a perfect lunch option
Jose Remirez
Nobody manning the drive thru..Nobody manning the front...4 people spinning around, looking for something to do in the back
Caroline Ogle
Pizza was delicious as always!
Food: 5
Service: 5
Recommended dishes: Big Don, Pepperoni Pizza
Don Conn
I went there tonight to pick up dinner and had the best customer service from Tracy at the window!! She gave great service and gave me a smile when I needed it the most. Great food and great service. Thank you!!🙏
Zach Mcconaghy
Gotta actually cut the pizza yall
Myndie Hundley
Always have a good experience at donators !!! Hot fresh with a touch of friendly staff
Atmosphere: 5
Food: 5
Service: 5
Dan CR
Already too expensive, yet they always ask for tipping regardless you order online and pick up yourself to go. Ordering inside is just worst. Not worth it.
Already too expensive, yet they always ask for tipping regardless you order online and pick up yourself to go. Ordering inside is just worst. Not worth it.
Linda Hast
We ate in and as always is easy, convenient and delicious! Customer service was excellent!
Went to this Donatos location at 861 N State St, Westerville, OH. We are not local to this areas. We ordered (at the front desk upon arrival) a large pepperoni and sausage. The second pizza let me tell you. We ordered the works pizza. Simple, right? We proceeded to our table to sit down and wait for our food. Pizza comes nice and quick. We get the large pepperoni and sausage we ordered. The works however, did not arrive. Instead, the lady sets down large pepperoni, sausage, shaved ham, and bacon pizza. Out of confusion with my wife we tell the worker we ordered the works pizza. She states that this is "our" version of the works or "supreme" pizza. We have ordered many times the works pizza from Donatos and is certainly was not it. We went with the flow and said no more to this clearly, uniformed staff member about what pizza is what on their own menu and the place they work for. THE WORKS pizza toppings are: pepperoni, sausage, green peppers, yellow onions and mushrooms. Train the staff better so they know what the hell they are talking about and what is on their menu and which pizza is which. Complete nonsense and fools working there.
Atmosphere: 2
Food: 1
Service: 2
Kathy Hannahs
The prices are getting so high we only buy from Donatos once a month. We used to buy pizza here every Friday. Not any more.
Atmosphere: 4
Food: 4
Service: 4
CANDACE KOONS
Was told order would be ready in 20 minutes. Tried to pick up and they hadn’t even started the order and was told it would be half hour longer. Online ordering was terrible and confusing so that was why we called in the order. We have had many problem with this location over the years. Probably won’t go back. Also the pizza was not very good. Burnt and very dry.
They were fast, professional and helpful. The food tasted great.
Good food great service
lunch... only one in store... treated like a king!
Excellent service and fresh food great for a perfect lunch option
Nobody manning the drive thru..Nobody manning the front...4 people spinning around, looking for something to do in the back
Pizza was delicious as always!
Food: 5
Service: 5
Recommended dishes: Big Don, Pepperoni Pizza
I went there tonight to pick up dinner and had the best customer service from Tracy at the window!! She gave great service and gave me a smile when I needed it the most. Great food and great service. Thank you!!🙏
Gotta actually cut the pizza yall
Always have a good experience at donators !!! Hot fresh with a touch of friendly staff
Atmosphere: 5
Food: 5
Service: 5
Already too expensive, yet they always ask for tipping regardless you order online and pick up yourself to go. Ordering inside is just worst. Not worth it.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Already too expensive, yet they always ask for tipping regardless you order online and pick up yourself to go. Ordering inside is just worst. Not worth it.
We ate in and as always is easy, convenient and delicious! Customer service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waldorf Salad, Hawaiian Medium, Pepperoni Pizza
Went to this Donatos location at 861 N State St, Westerville, OH. We are not local to this areas. We ordered (at the front desk upon arrival) a large pepperoni and sausage. The second pizza let me tell you. We ordered the works pizza. Simple, right? We proceeded to our table to sit down and wait for our food. Pizza comes nice and quick. We get the large pepperoni and sausage we ordered. The works however, did not arrive. Instead, the lady sets down large pepperoni, sausage, shaved ham, and bacon pizza. Out of confusion with my wife we tell the worker we ordered the works pizza. She states that this is "our" version of the works or "supreme" pizza. We have ordered many times the works pizza from Donatos and is certainly was not it. We went with the flow and said no more to this clearly, uniformed staff member about what pizza is what on their own menu and the place they work for. THE WORKS pizza toppings are: pepperoni, sausage, green peppers, yellow onions and mushrooms. Train the staff better so they know what the hell they are talking about and what is on their menu and which pizza is which. Complete nonsense and fools working there.
Atmosphere: 2
Food: 1
Service: 2
The prices are getting so high we only buy from Donatos once a month. We used to buy pizza here every Friday. Not any more.
Atmosphere: 4
Food: 4
Service: 4
Was told order would be ready in 20 minutes. Tried to pick up and they hadn’t even started the order and was told it would be half hour longer. Online ordering was terrible and confusing so that was why we called in the order. We have had many problem with this location over the years. Probably won’t go back. Also the pizza was not very good. Burnt and very dry.
Food: 2
Service: 2
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