Graeter's Ice Cream

1 N State St, Westerville
(614) 895-0553

Recent Reviews

Leonard Parsons

Great ice cream. Had the Lemon Meringue Pie. So good!

Atmosphere: 5

Food: 5

Service: 5

christa sangster

Really tasty vegan options!

K. Sullivan

Look, I really like Graeter's ice cream, but this store SMELLS. It's a smell between mildewy, rotten, and wrong. I literally couldn't stand being in the store long enough to order.

Atmosphere: 1

Food: 5

Service: 4

Thomas Rodgers

Able to purchase travel pack. Very organized, very friendly and hellful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Raspberry Chocolate Chip Pint, Boldly Bearcat Pint, Mocha Chip

Jeremy R.

I mean, honestly, what more could I added to the 5 star reviews of Graeter's? It's soooo good. It's the best ice cream shop in the best ice cream chain with the best ice cream in America. Period. so good. Must visit.Vegetarian options: They have vegan options in a freezer case and two rotating vegan options at the counter.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Raspberry Chip

Sarah B

Okay so my daughter went into this greaters for a milkshake with her friends the worker apparently was rude and not having a good day. All her friends ordered the same thing "a cookie dough milk shake" but after getting these milk shakes they realized they were mostly milk. So one of her friends kindly asked the lady if she could make it less milky. The lady said yes but they mentioned she had a very bad attitude and rolled her eyes. I've had good experience in the past but want proud of this one my daughter had.

Atmosphere: 2

Food: 2

Service: 1

Jenny Miller

I went to this Greaters for the Christmas tree lighting, of course as expected it was busy (which I get). But they didn’t give me enough change, by 12 dollars! The milkshakes weren’t fully blended and tasted like straight milk. I was not happy with this service and will not be returning.

Atmosphere: 2

Food: 2

Service: 1

Robin Craig (Amy)

Best Ice Cream ? ever! ❤️❤️❤️

Jorge L.

I love their flavors and the texture of the ice cream, but they over-charge for a single scoop so that they tempt you with second/third scoops being so cheap. "Care for a second scoop for just 50 cents more?" So I can double the calories for 50 cents? I would prefer the first scoop to be less expensive.

Jon Sullivan

Solid ice cream. Terrible smelling shop. Wife says it's because they use the same mop in the back as in the front / customer area so it just spreads around the smells and doesn't clean anything. Smells bad every time we go in. Wish they would fix it.

C W Cox

Ice cream is great but service is slow, they need to add more staff during busy times and having a dedicated cashier could be helpful in moving the lines quicker.

Nate Sexton

Great ice cream in a nice part of town. Always a favorite.

Mike H.

They don't offer a military discount. Ice cream was good, but that should be expected.

Robert Davis

The line was out at door at 8pm on a Monday because service is incredibly slow. I asked to sample a flavor and 3 separate employees sampled it before I was given my sample. My friend asked for a double scoop but the cone she received wasn't even filled to the top - we had already paid by the time she got the cone so we asked for the 2nd scoop to be added on top. Mia, the cashier, was extremely rude while ringing us out. She knew we were waiting to receive the corrected ice cream and rudely told the next person in line to come to the register where we were waiting for our order without asking us to move or apologizing for our wait. It took 2+ minutes for the second scoop to be added because the worker was too busy talking behind the counter. I hope management checks the camera to verify these facts because serious staffing changes need to be made. We used to frequent this location but we will not be back, particularly because of Mia.

Bob Davis III

The line was out at door at 8pm on a Monday because service is incredibly slow. I asked to sample a flavor and 3 separate employees sampled it before I was given my sample. My friend asked for a double scoop but the cone she received wasn't even filled to the top - we had already paid by the time she got the cone so we asked for the 2nd scoop to be added on top. Mia, the cashier, was extremely rude while ringing us out. She knew we were waiting to receive the corrected ice cream and rudely told the next person in line to come to the register where we were waiting for our order without asking us to move or apologizing for our wait. It took 2+ minutes for the second scoop to be added because the worker was too busy talking behind the counter. I hope management checks the camera to verify these facts because serious staffing changes need to be made. We used to frequent this location but we will not be back, particularly because of Mia.

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