Jimmy John's
576 W Schrock Rd, Westerville
(614) 818-1800
Recent Reviews
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We love ordering from Jimmy John's almost every Sunday! The staff is so friendly—we're practically on a first-name basis—and our order is always ready and delicious. The app is super convenient, letting us order even before the store opens and schedule a pick-up time, something other apps don't offer. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I ended up with food poisoning probably the lettuce or pickles. I’m assuming E. coli. Will never be going back.
Food: 1
The unwrap low carb option is amazing!
Friendly staff and a great menu!
I'll be back! Get the app and you get a ree sub after your first order- whaaaaat!!
Dietary restrictions: Lot of good options.
Atmosphere: 5
Food: 5
Service: 5
I just want to say how nice it was to see the gentleman from jimmy johns rush to the aid of my niece. She has a medical condition however she passed out on the road walking towards the building. He quickly reacted making sure she was safe and was on the phone with 911 very quickly checking for a pulse. She woke up and we thanked him for his help. Good job! Thank you for being there
Atmosphere: 5
Service: 5
I ordered my food but changed my mind before my food was made due to the size of the pickle. The worker was saying rude things under his breath about me changing my mind. When I ordered a different sandwich he asked me if I was sure in a sarcastic way. The manger did not even say anything about his behavior. Never again will I go to this location. Customer service is zero.
Atmosphere: 1
Food: 2
Service: 1
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
First, just let me say I've been eating at Jimmy John's restaurants for 20 years.
My family and I walked into this location. After a few awkward moments of standing in front of the cashwrap we were "greeted" by a younger looking dude behind the counter as he was making sandwiches. I said "greeted" because there was this undertone of ire in his voice as though he was annoyed we were there.
We proceeded to order. I ordered a limited time sandwich for my son (firecracker wrap I think) while my wife and other boy split a turkey sandwich. I got the #9 as I have for years. An older gentlemen was now working the POS system. He was very friendly. I asked if I could have some of the garlic aoili added to my sandwich. Immediately the younger guy making the sandwiches just said (with the same bothered tone) "no, can't do that. It only goes on the limited time offer." Yikes, really? Like I already bought the limited time offer. And really, we're doing to be stingy with flavored mayo? And it wasn't just that. He didn't say "oh sorry sir, can't do that, but is there another sauce you'd like" or anything. He almost seemed to enjoy shutting my request down. I said "can't you just upcharge me for it?" and again the younger guy said "nope". I looked shocked at the guy taking my order, who also kind of had a surprised look. The man behind the POS machine said "oh yeah he's management, so what he says goes". I looked at my wife and she was equally befuddled.
We waited a bit for our food. When it was ready the "manager" tossed them on the counter and didn't even say our order was ready. Then he seemed to realize he'd forgotten our pickles, so he was like "oh yeah pickles" and proceeded to wrap some up. I said "hey man, question. If I had ordered a side of extra Italian with my #9, would you have been able to give me a side of dressing?" He seemed absolutely mystified by this question. He asked me to clarify, which I did. He answered affirmatively. I then said "okay, well my son got the firecracker with the aoili, couldn't you have given me a side of that since he ordered the limited time offering?" again, confusion on his end. Then he fumbled around and tried to explain to me that it's a limited time offer that's almost over, but there's an aoili shortage? And that since it's ending soon they need all the aoili they can get? I don't know. But it just seemed really weird to shun a customer over a tablespoon of sauce... I mean heck those sandwiches are like $11 dollars now, you know?
So if that was it, okay whatever, kind of a weird interaction. The #9 seemed pretty decent. Until around 10:30pm when I started to feel a strange nausea and discomfort. Let me spoil the ending here: I got TERRIBLE FOOD POISONING. Based on the timeline it was only attributable to Jimmy John's. Fortunately my son didn't take a bite of my sandwich when I offered it. Perhaps if "management" was practicing proper food safety rather than trying to be the Lord of the Sauces I wouldn't have spent from 11pm to 4am alternating between puke/diahrrea.
I will NEVER return to this location. Who knows how many other people were poisoned!
Atmosphere: 3
Food: 1
Service: 1
Awesome customer service:)
Dirty store, slimy deli meat, rude/disrespectful employees. Workers out of uniform behind counter, strong smell of marijuana. This location is franchise owned and it’s obvious the owner doesn’t care who they hire to work in their store. I would never recommend eating at this location.
Atmosphere: 1
Food: 1
Service: 1
Order is always correct, and staff is always very
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I appreciate this location's willingness to work with my sandwich customizations!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Roast Beef and Provolone
They were definitely freakin fast.put my order in and the sandwich was ready before I got out of the
Atmosphere: 4
Food: 4
Service: 4
Tried new potato salad - was pretty good but serving size is very small for $3.49.
Vegetarian options: Sandwiches can be made without meat plus have some all veggie options.
Atmosphere: 3
Food: 3
Service: 3
Tried new potato salad - was pretty good but serving size is very small for $3.49.
Vegetarian options: Sandwiches can be made without meat plus have some all veggie options.
Atmosphere: 3
Food: 3
Service: 3
I love their Tuna sandwiches but I think they are a bit pricey.
Atmosphere: 5
Food: 5
Service: 5
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