Jimmy John's
5803 Maxtown Rd, Westerville
(614) 891-5000
Recent Reviews
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Service was great. Very quick and efficient. Food was delicious. Great prices too.
Atmosphere: 5
Food: 5
Service: 5
Excellent service very friendly and more than willing to explain the difference between the similar sandwiches I ended up getting a number 7 toasted it was delicious
Placed online order since I'm home with a newborn. $15 bucks is a lot for 1 person here but I was looking for a quick meal. It took 37 minutes (not exaggerating, they are 5 min from my house) for them to deliver a sandwich with old nasty looking lettuce. I only noticed because I asked for EZ onion and the brown was so prominant that I thought they onions were caramelized now. It was the lettuce though... Gross. They are refunding me, which is nice, but I would have preferred to eat hence why I spend $15 in the first place đ
Food: 1
Service: 1
I spent $36 on 3 incredibly frustrating sandwiches. I ordered them all to be cut in half, they werenât. I requested napkins with each, no napkins were put in the bag. I asked for mayo on the side, it wasnât provided. I put names on each of the orders yet they werenât written on the sandwiches. All 3 sandwiches were so sloppily put together, half of the contents were falling out of the bread. I ordered mustard on mine and so much was put on that it squirted out the end when I took a bite. It ended up getting all over my clothes, hands, and car. Since we werenât given any napkins, cleaning up was impossible. I reeked of mustard the rest of the evening until I could go home and change, which was disgusting and mortifying. After this experience and reading the other disturbing reviews, I wonât be returning.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible situation at this location. There was an older guy in the store who drives a BMW parked right out front. Smoking that close to the door was the first turn off. I enter the building to a relaxed laid back atmosphere and not super worried about the customer. Then the guy in that comes in takes my order. Stinks to high heaven looks dirty and on top of it all he then grabs a pair of gloves and starts working on making orders. He never washed his hands! Thank god he didnât touch my order. I was watching.
I will never come back to this location.
Atmosphere: 1
Food: 1
Service: 1
At least have enough product to fill the sandwich
Atmosphere: 3
Food: 2
Service: 2
The Vito sub was bland and hardly had any meat and not of great quality. Subway or Jersey Mike's seem to give more for the money - which was a lot.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Giant 2 Big John, Giant 5 Vito
Donât order delivery from here unless you want your food to smell like cigarettes⊠I ordered food through the website a couple months ago and we could not eat it, smelled horrible. I gave it a bit and ordered today, same thing.. couldnât eat it with out smelling cigarettes.
Atmosphere: 2
Food: 3
Service: 1
Blue haired employee bad attitude. I asked them for jalapenos, I was told by her "your lucky I haven't finished making it yet or I would charge you extra". I had to tell the order taker 3 times about my order. I will never return to this store.
Atmosphere: 1
Food: 3
Service: 1
I ordered from their app and the food not only came late but it smelled like pure cigarettes. I was disgusted and couldnât eat the food. They need to replace the driver.
If you go to this location either pick your food up or order through something like Ubereats or Doordash and hope for a good driver.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just got a sandwich with a handful of hot peppers on it. This is my go to sandwich I've ordered many times & not sure why the hot peppers other than trying to reduce customers. This was Sunday 7-7
about 1145 & the place appeared closed. Just wanted owner to know the staff was subpar and not serving the business well. I will never go to another Jimmy Johns
Atmosphere: 2
Food: 2
Service: 2
Just got a sandwich with a handful of hot peppers on it. This is my go to sandwich I've ordered many times & not sure why the hot peppers other than trying to reduce customers. This was Sunday 7-7
about 1145 & the place appeared closed. Just wanted owner to know the staff was subpar and not serving the business well. I will never go to another Jimmy Johns
Atmosphere: 2
Food: 2
Service: 2
Ordered online for a party. The food was ready when we got there. We were greeted by very friendly employees and even helped me get my food to the car!! The food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Have tried to order delivery from this location multiple times to only be called and be told âwe donât have any more breadâ. Finally I made the comment that âyou guys sure do run out of bread a lotâ and was told by the employee they only enough bread to last until 8:00 pm which is an hour before they close. Talk about an amazing business plan, make enough product to run out an hour before you even close. Oh and by the way when you drive by this location no advertising lights are ever on and the chairs are typically still on top of the tables. I donât know who owns this franchise but you might want to spend some more time in there.
Service: 1
I watched both employees behind the counter take payments with gloves on and use those same gloves to make sandwiches. Very disturbing. Employees need educated please.
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