Local Cantina Westerville

This company has gone through some sort of shift to the soulless corporate model of business. I’ve been a regular for years, and it’s unpleasant going there anymore. It began with hearing staff muttering about inanely stupid rules; it has escalated to the company clearly getting rid of any of the people who have loyally worked there for years for insanely arbitrary reasons. The new crew is unintuitive (if you even recognize someone on any given day), and the service now sucks. Not to mention, I’ve seen the new management for weeks. The new GM spends most of her time talking to her boyfriend or gossiping. She’s never said hello to me, nor have I seen her speak to other customers or help her employees much. Why is this company firing loyal staff and alienating a loyal clientele? I even tried emailing and heard no response, naturally. The food will go downhill, shortly, as the new corporate busybodies find ways to cut corners. At this point, I’d rather go to Applebees. I refuse to return.

No stars!! Absolutely dissatisfied with my experience here. My boyfriend and I went in on Tuesday for “taco Tuesday” a little before 2pm. WE ARE A BIRACIAL COUPLE!! It wasn’t very busy. There were three other tables in there not including us, and everyone else in the restaurant was CAUCASIAN. We were given drinks and chips when we sat down. I could be wrong but I definitely felt that our server had an attitude with us. We needed straws and I needed a refill on my water. We sat for 20-30 minutes waiting for her to come back to us, which she never did. She proceeded to link arms with another server and dance in the dining area while we were still waiting. A table had come in right after us and had already gotten their food before we had even placed our actual orders. A male server went around with a pitcher of water and filled waters for the table in front of us and the table behind us, but completely avoided us. He even made eye contact with me and proceeded to walk past us. Once the table that arrived after us had gotten their food, my boyfriend had gotten angry and we left. I would have understood if they were busy, but they clearly were not. Especially with everything else going on right now, I find this completely unacceptable.

I haven’t been to a local cantina in almost 2 years. We sat for drinks and chips + salsa, they were still incredible. I made sure to ask if the chicken was white meat- Local Cantina switched to dark when I stopped going. The bartender said it was white meat again. Unfortunately I ordered food to go and my burrito was mostly dark meat. Super disappointed and couldn’t eat what we ordered. That’ll be the end of ordering chicken here.

Atmosphere: 5

Food: 1

Service: 5

Taste of their tacos and quesadillas has gone down and this place is mediocre at best now. If you charge $7.35 for one single taco, it should be up to the mark in both quality and quantity - its neither.

Atmosphere: 4

Food: 2

Service: 3

I was racially profiled November the 2nd I went up to the bar to have a few drinks with a friend and my boyfriend. The Cantina is literally right next to my house. My neighbors were up there. They were up there way before I went up there to my knowledge they were in an altercation so when we came up there, things were already kind of hot, but I still went in there to go get my drinks after that they all came outside in the bartender kicked us all out, assuming that I was with him because I know them we literally live three doors down from each other, but since we were all black, he kicked all the Black people out not the race that was in there and he was very rude about it so I left because I didn’t wanna start no trouble so I went back up there to talk to the manager about the situation. I thought that he understood because I told him what Happened and I went up there a couple hours later to have a drink and some food and the two bartenders were very rude to me. The one bartender cussed at me and yelled at me. Also, the gentleman did too, and the gm did not do anything about it, but besides telling me to leave, and I was trying to explain to him again that I thought we had a conversation and you told me I wasn’t banned because I told him before that I did not come up here with them. They were already up here way before I came up here. It’s not my problem that I live next to them and my feelings were so hurt because I go up there literally very often to get drinks and food. The GM told me that he was going to review the cameras, but he’s not gonna do anything about it. he took his waiter size and I called the cops and only thing they said was I can just call HR. The location is located on Oak Street in Columbus, Ohio. But I know for a fact, they are racist against Black people cause every time I go in there they take forever to come to our table and they just don’t have no respect for anybody but the other race they’re so cheery and respectful

The food is always good every time I make an online order and they make sure everything is in the bag.

Wheelchair accessibility: It's a bit tight in the entryway for a wheelchair to come into the door and go into the second door. but other than that, the space on the inside is wheelchair accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Tuesday, Burrito

Love this place!!

Atmosphere: 5

Food: 5

Service: 5

Had a wonderful dinner with my lovely wife! Delicious food!

Atmosphere: 5

Food: 5

Service: 5

I usually love this place, service from our waiter Cam was ok, but the food took forever! Over 30 minutes for 2 tacos, and 1 burrito. Waiter said it was because of new menu, but all items have always been on the menu. Also Nashville hot chicken taco didn't taste as good as it has the last several times. Very slow!

Atmosphere: 3

Food: 2

Service: 2

My husband and I stopped in on our way through Columbus Ohio, and we were thoroughly impressed with our meals! The food was delicious!! They had an atmosphere much like Condado tacos, but the bar was set much higher with Local Cantina- when comparing the two, the tacos were so much more unique and definitely more flavorful, the dips blew competitors out of the water, and the atmosphere was so much more authentic and unique! We loved our experience and can’t wait to come back! Highly recommend.

Fast, friendly service and portion/price is very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2 Taco Tuesdays, Shrimp Fajitas, Nashville Hot Chicken Taco, Salsa, Guacamole, Taco Tuesday

Always enjoy this place. Great service and atmosphere. Lovely patio.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsa, Shrimp Tacos

I took advantage of Taco Tuesday and had two different tacos. It was my first time coming to the restaurant and I was impressed with the tacos. The chips and salsa and the hot sauces were quite amazing. The wait time for the food was a lot longer than anticipated.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Taco Tuesday

Possibly one of the worst Tacos I've eaten. The Soft shell was stale and hard. The only thing that saved this meal was the Chips and Salsa.

Atmosphere: 5

Food: 1

Service: 5

Great local delicious food with vegan options.

Atmosphere: 5

Food: 5

Service: 5