McDonald's
40 S Cleveland Ave, Westerville
(614) 882-5719
Recent Reviews
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It's nice to have a kids area, but the place is filthy
Every surface needed cleaned including the chairs. The beverage station was covered in food and trash. The bathrooms were filthy with no soap. Definitely needs attention.
Atmosphere: 2
Food: 3
Service: 3
The never get my order quickly or correctly. I would not visit this location
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's. It's not classy, it's not a dive, it's a chain where they are all identical. I needed quick food. It's not cheap like it used to be, but there are cheap options. Quick as hell and will stop hunger
Atmosphere: 2
Food: 3
Service: 4
I'm not generally a big fan of McD's food, but this location always gets things right. My fries and sandwich are hot, my wait is not horrible and the staff is friendly. That's all a reasonable person can ask for.
Atmosphere: 4
Food: 5
Service: 5
Definitely appreciate the playroom you provide for children.
However upon visiting yesterday I see your men’s bathroom has no soap dispenser (removed from wall). Definitely makes me question how any male employees are washing their hands in your restaurant and cleanliness in general. Let me know when you fix this issue and I’ll take the review down.
Atmosphere: 2
Food: 2
Service: 4
I think it's a hit or miss, depending who is working. My food is either not fresh or I don't get everything I ordered. Today, I ordered the $5 meal with 2 cookies. Where was my cookies. My fault for not looking before I drove off. Smh
Didn't even feel like going back
Nope, they are just lazy. I tried them one more time and asked for fresh food. The guy told me to pull up to wait for food. He handed me a bag of warm food. Fresh food is not warm and it tasted like it's been sitting. I definitely won't go back. 11/24/2025
Just went thru drive thru used mobile app. They asked me to go to spot 1 that it woukd be 2 mins on filet of fish. I said ok. 15 mins later I call them to see if they forgot about me and , they did they wanted to k ow where I was what I ordered. They brought my food out 2 mins after I call. I get back to work and fries are cold and my filet of fish has NO starter sauce. SOOOO irritating, I will not be back!!!!!
Food: 1
Service: 1
We had my granddaughters 4th birthday party here on Nov. 7th in the evening. I would like to say the food was very fresh and all if the employees were absolutely amazing. I just wish they would bring back the birthday party packages. But other than that I want to thank all the employees that evening fast service and hot fresh food. My granddaughter had so much fun. Thank you again. Maw maw of the birthday girl.
I frequent this McDonald’s often. My order is always right and the staff are always so kind! One of my favorite McDonald’s to visit.
Atmosphere: 5
Food: 5
Service: 5
to the owners: pls stop making the employees pull every car. you don't have the space to do it, and it makes the people inline frustrated when they can't get out. the instructions to an alternative area are too confusing, especially with the alternative area being on an actual road.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Always forgetting or messing something up. They didn't act professional the did is better at the other McDonald's down the road and when you pay extra for items they just treat you like you are dumb and didn't know and hand it back to you
Atmosphere: 1
Food: 1
Service: 1
Super chill to go to around 8 pm. Staff was so nice and attentive. He didn't have to be that nice, but he was on it. I wish I could remember the name. Please give him a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets with Fries
MY FOOD WASN'T HOT AND IT LOOKED LIKE A 4 YR OLD CHILD PUT IT TOGETHER, Nuggets were cold.
Atmosphere: 2
Food: 2
Service: 2
Fast service, hot food and they bring it to your table...play area could use cleaning more often I bring a pack of baby wipes
Atmosphere: 4
Food: 4
Service: 5
Ordered 'no salt' on the fries. They had salt... and were room temp. So, old. Thanks. Ordered a coffee, too. I guess I should have asked for it to be hot, because it was also warm. It must have been sitting next to the fries. At least the coffee grounds in the cup were an added touch.
Food: 1
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