McDonald's
4435 Executive Pkwy, Westerville
(614) 324-2268
Recent Reviews
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I wish I could upload my order, I ordered a small fry, a burger and nuggets… burger only had meat in it nothing else and no sauce! This is my 2nd order that’s not done well! This time I decided to write a review.
Atmosphere: 5
Food: 2
Service: 2
Dominic was amazing. We were having issues with the prepay machine. My kids were getting frustrated and he realized that technology was not being our friend. He was also delivering food to the tables and acted so nice and calm. Give him a raise!
Atmosphere: 5
Food: 5
Service: 5
No customer service. No one at register, and forced to use the kiosks. Kiosk was out of receipt paper, and apparently the registers as well. I needed to use the restroom due to a medical need and wanted a receipt to prove purchase when I came out. Employee didn't tell me they gave up on a receipt and just went to preparing food. You cannot always know why a customer makes a request, but as long as it's reasonable, it should be fine. Never did get the receipt and thankfully my food was on the counter still when I came back out. It's deplorable that humans aren't even involved in human interactions anymore.
Atmosphere: 1
Service: 1
I just left this location i always get a large sugar free vanilla iced coffee whom ever that was at the second window cursed at me and saying never never never really needs to be re trained on customer service very unprofessional to say the least
Don't go there at night!!! The employees on night shift are lazy and inconsiderate. They only take one car at a time in the drive through and at least 3 times a week you will be told that their system is down. When infact management has told me it wasn't down and no problems were reported to management. Day shift is great and actually do their jobs right.
Atmosphere: 2
Food: 3
Service: 1
Super quick, and it was hot and fresh
food is average. about what you'd expect from any cheap fast food place. service is inconsistent. I've never really had "excellent" service here. it's either average "got my food without grief" service or really terrible service. it's not worth risking souring my day over a chance of terrible service when i could go to another fast food place and be guaranteed a minimum of "got my food without grief".
Atmosphere: 1
Food: 3
Service: 1
Staff was rude, forgot items and food we did get was lackluster. Highly suggest moving on to the next McDs or picking an alternate restaurant.
Atmosphere: 1
Food: 1
Service: 1
It's mcdonalds, fries were hot and fresh...
Food: 3
Service: 4
Recommended dishes: French Fries
I go out of my way to patronize this McDonalds. Always hot & fresh food.
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger, Big Mac, Chicken Mcnuggets
Restaurantji Recommends
Incredible service from Steven. This man should get a raise!
Atmosphere: 5
Food: 5
Service: 5
I love this spot my food is always good and the service is friendly and fast shout out to birthday girl she is always so cheery and made sure my food was hot and fresh
As you would expect and want
Pure Excellence! Great staff and management!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, French Fries
For the second time I've been to this location in order the same meal in each time they forgotten to put the large fry on the order they blame me because they can't hear or that the rep did not give me the receipt because I tap and pay and the manager had a major attitude for having to remake my food because I didn't realize my fry wasn't in the bag and went back. The cashier working the front said he didn't speak good English so she had to come up and help me and was busy with drive-thru. Who wants to eat cold food and what happened to the customer's always right
Atmosphere: 1
Food: 2
Service: 1
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