Ordered delivery. Food is 30+ minutes late & counting. No one answers when calling for an order update. Wil NEVER order here again
Service: 1
Peggy Rupp
I love Paoa John’s pizza but the last numerous times we have ordered the pizza has not been cut well enough to be able to pull a piece. We have to recut the entire pizza
Lydia Smith
If I could give it 0 stars I would. I love papa John’s and since this location opened they changed delivery so now I have to get it from here and not our normal location. Our sauce for our cheese sticks was pathetic, they didn’t give us one of our pizzas, I’ve been repeatedly calling them since 2pm when we ordered and got our food and no one has responded, they only answered once and immediately hung up before we could say anything. Their customer service is dismal, their service is crap. I’m severely dissatisfied and disappointed in how my favorite pizza place has treated us today.
Atmosphere: 1
Food: 1
Service: 1
Piyush Yadav
Another location that doesn't deliver pizzas on time ( 30 mins late and still waiting ) Have submitted complaint and ordered elsewhere
Atmosphere: 1
Food: 1
Service: 1
CUA
I ordered a small pepperoni pizza (light sauce) and a large pepperoni & pineapple (light sauce). They both have extra sauce and the pepperoni & pineapple has no cheese for some reason. I’m not sure whether the workers are messing around or if they’re actually idiots.
Atmosphere: 1
Food: 1
Service: 1
Crystal Linnabary
Pizza was supposed to be done In 35 minutes. When I arrived to the restaurant at the appropriate time, there were about 10 people standing in the lobby, waiting to talk to the cashier or pick up their food. It seemed like we were being totally ignored. To top it all off, there was a woman in the back with purple hair and missing all her teeth, screaming, cussing, and belittling all of the other restaurant workers. I spoke with another customer who said that she was waiting for 45 minutes, since I just got off of work, I was not willing to wait any longer for what I’m sure it was not going to be good pizza. 0/5 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Paul Lehman
This store does a very good job compared some other locations. The food comes hot and the order is accurate.
Atmosphere: 4
Food: 4
Service: 4
Melanie Weeks
Ordered dinner Sunday evening. Simple order. I left 25% tip (almost $10) plus the fee.
Almost 2 hours later AFTER they subcontracted it through Door Dash the food arrived. And wrong. Of course it was cold. Will not order here again.
Food: 1
Service: 1
Raneem Raneem
Waiting time is ridiculous, only 2 people working and they work very hard
Josh Foster
Pizza is okay but the estimated time is always wrong. And not just a little. 25-35 minutes is already ~65 and were still waiting here (arrived at the 30-35 minutes time). Also received a text saying it was ready 20 minutes ago. When i told the person up front, they chuckled a little and said well thats way off. So of sounds come tonthisnparircular location give it an extra 20-60 minutes.
I give up on this place. They never have your pizza ready on time because they are always short-staffed.
Atmosphere: 1
Food: 4
Service: 1
Paul Renzetti
Nasty! Ridiculously overpriced trash.
Food: 1
Haley Bowling
NEVER have I ever seen a pizza like this from ANY Papa John’s Location ”Wow” is the best description for this pizza. We ordered the two for 6.99 each deal. We got out to our car, opened the box and immediately placed a second order. The woman deserves way more than I tipped and I hope she’s working next time I order!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papadias, Create Your Own
Keara V
This is the pizza I received after waiting 20 minutes after it said it would be delivered. It’s made poorly and also carelessly cut. The second I placed the order I realized I had put the wrong address so I called to see if I could change my address. The lady seemed to have no problem changing it and quickly hung up. Awhile later I get a call from my door dasher upset because they were at the wrong place. We were able to resolve the issue not papa john’s. Papa John’s clearly didn’t care to change my address and/or either lied to me.
Food: 1
Luis villarroel
Ordered a large single topping carryout pizza at 8:28pm. Tracker said it was ready at 8:50pm. Went in at 8:58pm and worker yells that it was still 10 more minutes until my order was ready. Horrible customer service.
Ordered delivery. Food is 30+ minutes late & counting. No one answers when calling for an order update. Wil NEVER order here again
Service: 1
I love Paoa John’s pizza but the last numerous times we have ordered the pizza has not been cut well enough to be able to pull a piece. We have to recut the entire pizza
If I could give it 0 stars I would. I love papa John’s and since this location opened they changed delivery so now I have to get it from here and not our normal location. Our sauce for our cheese sticks was pathetic, they didn’t give us one of our pizzas, I’ve been repeatedly calling them since 2pm when we ordered and got our food and no one has responded, they only answered once and immediately hung up before we could say anything. Their customer service is dismal, their service is crap. I’m severely dissatisfied and disappointed in how my favorite pizza place has treated us today.
Atmosphere: 1
Food: 1
Service: 1
Another location that doesn't deliver pizzas on time ( 30 mins late and still waiting ) Have submitted complaint and ordered elsewhere
Atmosphere: 1
Food: 1
Service: 1
I ordered a small pepperoni pizza (light sauce) and a large pepperoni & pineapple (light sauce). They both have extra sauce and the pepperoni & pineapple has no cheese for some reason. I’m not sure whether the workers are messing around or if they’re actually idiots.
Atmosphere: 1
Food: 1
Service: 1
Pizza was supposed to be done In 35 minutes. When I arrived to the restaurant at the appropriate time, there were about 10 people standing in the lobby, waiting to talk to the cashier or pick up their food. It seemed like we were being totally ignored. To top it all off, there was a woman in the back with purple hair and missing all her teeth, screaming, cussing, and belittling all of the other restaurant workers. I spoke with another customer who said that she was waiting for 45 minutes, since I just got off of work, I was not willing to wait any longer for what I’m sure it was not going to be good pizza. 0/5 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
This store does a very good job compared some other locations. The food comes hot and the order is accurate.
Atmosphere: 4
Food: 4
Service: 4
Ordered dinner Sunday evening. Simple order. I left 25% tip (almost $10) plus the fee.
Almost 2 hours later AFTER they subcontracted it through Door Dash the food arrived. And wrong. Of course it was cold. Will not order here again.
Food: 1
Service: 1
Waiting time is ridiculous, only 2 people working and they work very hard
Pizza is okay but the estimated time is always wrong. And not just a little. 25-35 minutes is already ~65 and were still waiting here (arrived at the 30-35 minutes time). Also received a text saying it was ready 20 minutes ago. When i told the person up front, they chuckled a little and said well thats way off. So of sounds come tonthisnparircular location give it an extra 20-60 minutes.
Restaurantji Recommends
I give up on this place. They never have your pizza ready on time because they are always short-staffed.
Atmosphere: 1
Food: 4
Service: 1
Nasty! Ridiculously overpriced trash.
Food: 1
NEVER have I ever seen a pizza like this from ANY Papa John’s Location ”Wow” is the best description for this pizza.
We ordered the two for 6.99 each deal. We got out to our car, opened the box and immediately placed a second order. The woman deserves way more than I tipped and I hope she’s working next time I order!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papadias, Create Your Own
This is the pizza I received after waiting 20 minutes after it said it would be delivered. It’s made poorly and also carelessly cut. The second I placed the order I realized I had put the wrong address so I called to see if I could change my address. The lady seemed to have no problem changing it and quickly hung up. Awhile later I get a call from my door dasher upset because they were at the wrong place. We were able to resolve the issue not papa john’s. Papa John’s clearly didn’t care to change my address and/or either lied to me.
Food: 1
Ordered a large single topping carryout pizza at 8:28pm. Tracker said it was ready at 8:50pm. Went in at 8:58pm and worker yells that it was still 10 more minutes until my order was ready. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
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