Waited an hour and a half for my order. They prioritized delivery rather than pickup/going by the time the order was placed. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Lanier Young
The order is wrong...AGAIN. I ordered NY style crust, got THIN crust again. Why offer options if your staff makes whatever?
We don't think this was our pizza. It was done too fast and the app has little symbols, ordered, baking, preparing, ready. This pizza was sitting quite a while to get this soggy with grease yet it was ready in less than 15 minutes? We think they grabbed the wrong label or box, again.
Have you ever seen this much grease in my life? Picked up the first slice, completely wet and limp with grease. What are you using causing this? The wrong cheese?
One puddle, I can see my reflection in the grease.
This location has had problems for some time now. Fix it...or close it. This is ridiculous. There are 10 choices of pizza places within 3-4 miles of us.
This is the LAST time we do Papa John's at this very convenient location. You lost loyal customers coming there for 25 years.
Sad.
Atmosphere: 2
Food: 1
Service: 1
Chris
Walked in to pick up an order on a Friday night at 530. Only two colleagues were working, found out all others quit or called off. These two ladies handled their business, were kind, and hustled like no other. They saved my kids pizza night and did it with a smile. Normally when I stop in there are 5-7 colleagues working just to give an idea of how short they were. They are appreciated!!!
Atmosphere: 5
Food: 5
Service: 5
Michael DeVine
Pizza was half baked, barely any toppings, one pizza had a giant bubble in the middle 50% of the pizza and all the pizza dough were unleavened bread dough which the employee admitted when I returned my pizza. This is the 3rd time in a row the pizza had issues but it was never this bad. When I tried talking to the manager she denied that she was the manager and said it was the girl at the front desk and she got into her car and shut the door.
Atmosphere: 1
Food: 1
Service: 1
Desmond Turner
They cant keep up with orders. Twice now i ordered a pizza for pickup and had to wait over an hour for my food past the estimated 30 minutes. Over a dozen people waiting inside the store.
The food was disgusting and burned
This is the worst papa johns I've ever seen. They cant even man the counter and staff are rude. Do not order from here. 0/10.
I didn't think it was possible for a papa johns to be bad but legitimately 0/10. Do not order food from here.
Atmosphere: 1
Food: 1
Service: 1
Valarie C.
NEVER order from here. Where do I start. Diane, I assume the manager, came in from being out in the car and just started making other people's pizza without even washing her hands, nasty and a huge health issue. The young lady taking orders started talking badly about this same woman has ordered the last 4 days in a row and the lady was standing right there waiting for her order. The gentleman who puts the toppings on is very slow doing one piece at a time. The order was 20 mins late and we picked it up. We ordered the new dippers and the taste and look nothing like they should, barely any pepperoni or cheese and the dough was raw. I will NEVER order from this place again it is now a health issues and should be shut down.
Atmosphere: 1
Food: 2
Service: 1
baraa anani
The girl working today “medium height, blond hair, skinny with a nose ring” was too aggressive and kept trying to start a fight with all customers. She and a customer fought and then kept glaring at everyone and try to fight.
Atmosphere: 1
Food: 1
Service: 1
rocky maldonado
The pizza arrived and when I opened it it was very sloppy. Uncut evenly and cold I had to reheat it once it got here. Doesn’t look like a New York style crust either. They’ve done better before that’s I why ordered again. But they always seemed short staff so maybe that’s why it was sloppy and rushed.
Food: 2
Service: 2
Introverted Truthseeker
I just want to give a shout out to Diane. I ordered a pizza and made a mistake on the toppings which was my fault. Diana quickly corrected the order and had a great attitude and even brung the order to my car. Exceptional customer service and I thank you for being so polite and understanding. Thank you. I will come back to this location just because of her!
Atmosphere: 5
Food: 5
Service: 5
Faisal Ahmed
Very disappointed with my recent order from Papa John’s on Sancus Blvd. The pizza was not baked properly — the crust was soft and doughy, and the toppings felt undercooked. Definitely not the usual quality I expect from Papa Johns.
Just a horrible pickup experience. Entered the store, the door bell chimed and yet I stood at the counter for 10 minutes before even being acknowledged. There was easily 5-6 employees in the store, and another 6-7 customers waiting by the time anybody was helped. I was just waiting to pickup my order. No eye contact, no help. One employee was folding boxes while a line formed. Just completely disrespectful.
Atmosphere: 3
Food: 4
Service: 2
RT HEAVY DUTY
Yo, we have spider in this pizza area.
Atmosphere: 1
Food: 1
Service: 1
Kaylin Johnson
Yall I got food poisoning from them about a month ago 😩. I had to report them to the health department. Literally 30 min after I ate, I immediately had to go to the bathroom and let’s just say it came out both ends. Do not eat here. I tried my best to not write a review, but from the other reviews, I’m not the only one! Smh
Atmosphere: 1
Food: 1
Service: 4
Dennis Orcutt
Made the mistake of ordering this pizza tonight. Disgusting. Waste of money, made me I'll. Never ever eat here.
Waited an hour and a half for my order. They prioritized delivery rather than pickup/going by the time the order was placed. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
The order is wrong...AGAIN. I ordered NY style crust, got THIN crust again. Why offer options if your staff makes whatever?
We don't think this was our pizza. It was done too fast and the app has little symbols, ordered, baking, preparing, ready. This pizza was sitting quite a while to get this soggy with grease yet it was ready in less than 15 minutes? We think they grabbed the wrong label or box, again.
Have you ever seen this much grease in my life? Picked up the first slice, completely wet and limp with grease. What are you using causing this? The wrong cheese?
One puddle, I can see my reflection in the grease.
This location has had problems for some time now. Fix it...or close it. This is ridiculous. There are 10 choices of pizza places within 3-4 miles of us.
This is the LAST time we do Papa John's at this very convenient location. You lost loyal customers coming there for 25 years.
Sad.
Atmosphere: 2
Food: 1
Service: 1
Walked in to pick up an order on a Friday night at 530. Only two colleagues were working, found out all others quit or called off. These two ladies handled their business, were kind, and hustled like no other. They saved my kids pizza night and did it with a smile. Normally when I stop in there are 5-7 colleagues working just to give an idea of how short they were. They are appreciated!!!
Atmosphere: 5
Food: 5
Service: 5
Pizza was half baked, barely any toppings, one pizza had a giant bubble in the middle 50% of the pizza and all the pizza dough were unleavened bread dough which the employee admitted when I returned my pizza. This is the 3rd time in a row the pizza had issues but it was never this bad. When I tried talking to the manager she denied that she was the manager and said it was the girl at the front desk and she got into her car and shut the door.
Atmosphere: 1
Food: 1
Service: 1
They cant keep up with orders. Twice now i ordered a pizza for pickup and had to wait over an hour for my food past the estimated 30 minutes. Over a dozen people waiting inside the store.
The food was disgusting and burned
This is the worst papa johns I've ever seen. They cant even man the counter and staff are rude. Do not order from here. 0/10.
I didn't think it was possible for a papa johns to be bad but legitimately 0/10. Do not order food from here.
Atmosphere: 1
Food: 1
Service: 1
NEVER order from here. Where do I start. Diane, I assume the manager, came in from being out in the car and just started making other people's pizza without even washing her hands, nasty and a huge health issue. The young lady taking orders started talking badly about this same woman has ordered the last 4 days in a row and the lady was standing right there waiting for her order. The gentleman who puts the toppings on is very slow doing one piece at a time. The order was 20 mins late and we picked it up. We ordered the new dippers and the taste and look nothing like they should, barely any pepperoni or cheese and the dough was raw. I will NEVER order from this place again it is now a health issues and should be shut down.
Atmosphere: 1
Food: 2
Service: 1
The girl working today “medium height, blond hair, skinny with a nose ring” was too aggressive and kept trying to start a fight with all customers. She and a customer fought and then kept glaring at everyone and try to fight.
Atmosphere: 1
Food: 1
Service: 1
The pizza arrived and when I opened it it was very sloppy. Uncut evenly and cold I had to reheat it once it got here. Doesn’t look like a New York style crust either. They’ve done better before that’s I why ordered again. But they always seemed short staff so maybe that’s why it was sloppy and rushed.
Food: 2
Service: 2
I just want to give a shout out to Diane. I ordered a pizza and made a mistake on the toppings which was my fault. Diana quickly corrected the order and had a great attitude and even brung the order to my car. Exceptional customer service and I thank you for being so polite and understanding. Thank you. I will come back to this location just because of her!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with my recent order from Papa John’s on Sancus Blvd. The pizza was not baked properly — the crust was soft and doughy, and the toppings felt undercooked. Definitely not the usual quality I expect from Papa Johns.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just a horrible pickup experience. Entered the store, the door bell chimed and yet I stood at the counter for 10 minutes before even being acknowledged. There was easily 5-6 employees in the store, and another 6-7 customers waiting by the time anybody was helped. I was just waiting to pickup my order. No eye contact, no help. One employee was folding boxes while a line formed. Just completely disrespectful.
Atmosphere: 3
Food: 4
Service: 2
Yo, we have spider in this pizza area.
Atmosphere: 1
Food: 1
Service: 1
Yall I got food poisoning from them about a month ago 😩. I had to report them to the health department. Literally 30 min after I ate, I immediately had to go to the bathroom and let’s just say it came out both ends. Do not eat here. I tried my best to not write a review, but from the other reviews, I’m not the only one! Smh
Atmosphere: 1
Food: 1
Service: 4
Made the mistake of ordering this pizza tonight. Disgusting. Waste of money, made me I'll. Never ever eat here.
Food: 1
Service: 1
Nobody answered the phone
Atmosphere: 1
Food: 1
Service: 1
Loading...