I go to this store maybe 4 times a week, this the second time I ever complained about my drink. on this specific occasion my drink was made with too much ice so I asked for it to be remade, and I was told I was scamming by a team lead all because I wanted my drink remade I was harassed and disrespected.
Service: 1
Joss Chock’s
I’ve been to many Starbucks locations since I moved to the United States, and wow — this is the best one. They treated my partner and me incredibly well. The atmosphere is wonderful, the drinks are delicious, and the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Kim Scott
Very nice location. Mostly car and call in orders as it's surrounded by lots of businesses. Might have to wait a little extra inside as they arevreally busy with drive thru business.Otherwise quiet inside plenty of room.
Atmosphere: 5
Food: 5
Service: 5
Mort Cummings
Just an expensive coffee shop
Atmosphere: 2
Food: 3
Service: 2
Reese
This Starbucks is by far my fav. The workers here are always so nice and it’s always clean. Also their music taste is fire!!!! Def recommend this Starbucks
Atmosphere: 5
Food: 5
Service: 5
Stafford k. Lipscomb II
Starbucks providing happiness and a fruit roll up too!
Atmosphere: 5
Service: 5
Megan Fulk
The staff here is SO nice and friendly! Plus the food/drinks are timely and always correctly made - love this location!
Atmosphere: 5
Food: 5
Service: 5
Reese Turner
The angels who make my coffee always do me right here! I worked from 5pm-1am last night and have a 12 hour shift today and their kindness and ability to make a bomb drink is wonderful
Atmosphere: 5
Food: 5
Service: 5
Janelle B
My review is based solely on the customer service I received during this visit. I came in with a friend yesterday and ordered a Summer Berry Blast, while my friend ordered a chai tea. After placing our order, we sat down in the corner of the café and got caught up in conversation. About 10 minutes passed, and I realized I hadn’t heard my name called. I assumed they were maybe busy in the drive thru and I even asked my friend to check the pickup counter, he didn't see anything.
After 15 minutes, I finally asked a staff member who was mopping the floors around us if our drinks were ready. The woman who had taken our order responded, saying they don’t bring drinks to customers and that I needed to come up to the counter. While I understand that policy, her tone came off as passive-aggressive—polite on the surface but dismissive underneath. We truly never heard our names being called, and if staff noticed drinks sitting untouched for 15 minutes, I don’t think it would’ve been unreasonable TO WALK A FEW STEPS AND LET US KNOW.
Even a simple, “Hey, we’ve been calling your name—your drinks are ready at the counter,” would’ve been enough. Instead, the drinks sat there, and the interaction just felt awkward and unwelcoming.
Oh my God, drive-through is so slow. It seems like it’s taking five minutes per car maybe more
Atmosphere: 1
Service: 1
sus homework
Manager with the blonde hair is rude don’t go to this location
Atmosphere: 1
Food: 1
Service: 1
Liz Becker
I came in when I was unable to order (large order) on my app and the team absolutely crushed it. They were so kind and willing to get my drinks going. Seriously the best thank you!!
Atmosphere: 5
Food: 5
Service: 5
Amy Haddad McDonald
This is the first time have had a bad experience at a Starbucks. Latte was flat and tasted like it has no espresso in it( worse than Dunkin) They shrunk the cups so the lids (and sleeves) don't fit making it too small to get out of a car cupholder. Needless to say it splilled on my leg.The egg white wrap was floppy and greasy.Starbucks was my go-to on the road,for many years.i have to reconcider this going forward.
Food: 1
Service: 1
Kristen Bentsen
Good location but got wrong coffee handed to me from drive thru :(
Great service! The staff is super friendly!
Atmosphere: 5
Food: 5
Service: 5
I go to this store maybe 4 times a week, this the second time I ever complained about my drink.
on this specific occasion my drink was made with too much ice so I asked for it to be remade, and I was told I was scamming by a team lead all because I wanted my drink remade I was harassed and disrespected.
Service: 1
I’ve been to many Starbucks locations since I moved to the United States, and wow — this is the best one. They treated my partner and me incredibly well. The atmosphere is wonderful, the drinks are delicious, and the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Very nice location. Mostly car and call in orders as it's surrounded by lots of businesses. Might have to wait a little extra inside as they arevreally busy with drive thru business.Otherwise quiet inside plenty of room.
Atmosphere: 5
Food: 5
Service: 5
Just an expensive coffee shop
Atmosphere: 2
Food: 3
Service: 2
This Starbucks is by far my fav. The workers here are always so nice and it’s always clean. Also their music taste is fire!!!! Def recommend this Starbucks
Atmosphere: 5
Food: 5
Service: 5
Starbucks providing happiness and a fruit roll up too!
Atmosphere: 5
Service: 5
The staff here is SO nice and friendly! Plus the food/drinks are timely and always correctly made - love this location!
Atmosphere: 5
Food: 5
Service: 5
The angels who make my coffee always do me right here! I worked from 5pm-1am last night and have a 12 hour shift today and their kindness and ability to make a bomb drink is wonderful
Atmosphere: 5
Food: 5
Service: 5
My review is based solely on the customer service I received during this visit. I came in with a friend yesterday and ordered a Summer Berry Blast, while my friend ordered a chai tea. After placing our order, we sat down in the corner of the café and got caught up in conversation. About 10 minutes passed, and I realized I hadn’t heard my name called. I assumed they were maybe busy in the drive thru and I even asked my friend to check the pickup counter, he didn't see anything.
After 15 minutes, I finally asked a staff member who was mopping the floors around us if our drinks were ready. The woman who had taken our order responded, saying they don’t bring drinks to customers and that I needed to come up to the counter. While I understand that policy, her tone came off as passive-aggressive—polite on the surface but dismissive underneath. We truly never heard our names being called, and if staff noticed drinks sitting untouched for 15 minutes, I don’t think it would’ve been unreasonable TO WALK A FEW STEPS AND LET US KNOW.
Even a simple, “Hey, we’ve been calling your name—your drinks are ready at the counter,” would’ve been enough. Instead, the drinks sat there, and the interaction just felt awkward and unwelcoming.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Oh my God, drive-through is so slow. It seems like it’s taking five minutes per car maybe more
Atmosphere: 1
Service: 1
Manager with the blonde hair is rude don’t go to this location
Atmosphere: 1
Food: 1
Service: 1
I came in when I was unable to order (large order) on my app and the team absolutely crushed it. They were so kind and willing to get my drinks going. Seriously the best thank you!!
Atmosphere: 5
Food: 5
Service: 5
This is the first time have had a bad experience at a Starbucks. Latte was flat and tasted like it has no espresso in it( worse than Dunkin) They shrunk the cups so the lids (and sleeves) don't fit making it too small to get out of a car cupholder. Needless to say it splilled on my leg.The egg white wrap was floppy and greasy.Starbucks was my go-to on the road,for many years.i have to reconcider this going forward.
Food: 1
Service: 1
Good location but got wrong coffee handed to me from drive thru :(
Atmosphere: 5
Food: 5
Service: 4
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