This Starbucks is by far my fav. The workers here are always so nice and it’s always clean. Also their music taste is fire!!!! Def recommend this Starbucks
Atmosphere: 5
Food: 5
Service: 5
Stafford k. Lipscomb II
Starbucks providing happiness and a fruit roll up too!
Atmosphere: 5
Service: 5
Megan Fulk
The staff here is SO nice and friendly! Plus the food/drinks are timely and always correctly made - love this location!
Atmosphere: 5
Food: 5
Service: 5
Reese Turner
The angels who make my coffee always do me right here! I worked from 5pm-1am last night and have a 12 hour shift today and their kindness and ability to make a bomb drink is wonderful
Atmosphere: 5
Food: 5
Service: 5
Janelle B
My review is based solely on the customer service I received during this visit. I came in with a friend yesterday and ordered a Summer Berry Blast, while my friend ordered a chai tea. After placing our order, we sat down in the corner of the café and got caught up in conversation. About 10 minutes passed, and I realized I hadn’t heard my name called. I assumed they were maybe busy in the drive thru and I even asked my friend to check the pickup counter, he didn't see anything.
After 15 minutes, I finally asked a staff member who was mopping the floors around us if our drinks were ready. The woman who had taken our order responded, saying they don’t bring drinks to customers and that I needed to come up to the counter. While I understand that policy, her tone came off as passive-aggressive—polite on the surface but dismissive underneath. We truly never heard our names being called, and if staff noticed drinks sitting untouched for 15 minutes, I don’t think it would’ve been unreasonable TO WALK A FEW STEPS AND LET US KNOW.
Even a simple, “Hey, we’ve been calling your name—your drinks are ready at the counter,” would’ve been enough. Instead, the drinks sat there, and the interaction just felt awkward and unwelcoming.
Atmosphere: 3
Food: 4
Service: 1
Larry Marks
Oh my God, drive-through is so slow. It seems like it’s taking five minutes per car maybe more
Atmosphere: 1
Service: 1
sus homework
Manager with the blonde hair is rude don’t go to this location
Atmosphere: 1
Food: 1
Service: 1
Liz Becker
I came in when I was unable to order (large order) on my app and the team absolutely crushed it. They were so kind and willing to get my drinks going. Seriously the best thank you!!
Atmosphere: 5
Food: 5
Service: 5
Amy Haddad McDonald
This is the first time have had a bad experience at a Starbucks. Latte was flat and tasted like it has no espresso in it( worse than Dunkin) They shrunk the cups so the lids (and sleeves) don't fit making it too small to get out of a car cupholder. Needless to say it splilled on my leg.The egg white wrap was floppy and greasy.Starbucks was my go-to on the road,for many years.i have to reconcider this going forward.
Good location but got wrong coffee handed to me from drive thru :(
Atmosphere: 5
Food: 5
Service: 4
Nic Flaws
Very slow service. I waited 30 min and gave up on getting my order.
Service: 1
Kristin Randles
Always lovely going in here, friendly, fast service
Atmosphere: 5
Food: 5
Service: 5
Beth S
Very slow drive thru. Coffee and tea were fine but probably would rethink the drive thru if I were to return.
Atmosphere: 3
Food: 3
Service: 2
Kimberly Anderson
Do yourself a favor and go to ANY other Starbucks in Polaris area. This place continually has terrible customer service. They love to not give you what you paid for by not filling up your drink or making it incorrectly, and they will argue with you and treat you like someone that’s trying to get something for “free” if you ask them to correct it. I was told “they can add more ice to make it full, that’s how the drink is made, maybe we should just order lattes, I can remake it but it’s going to look the same.” They clearly have a management and/or ownership issue that is not being held responsible for their actions. Just read the reviews, this has been going on for years.
Just an expensive coffee shop
Atmosphere: 2
Food: 3
Service: 2
This Starbucks is by far my fav. The workers here are always so nice and it’s always clean. Also their music taste is fire!!!! Def recommend this Starbucks
Atmosphere: 5
Food: 5
Service: 5
Starbucks providing happiness and a fruit roll up too!
Atmosphere: 5
Service: 5
The staff here is SO nice and friendly! Plus the food/drinks are timely and always correctly made - love this location!
Atmosphere: 5
Food: 5
Service: 5
The angels who make my coffee always do me right here! I worked from 5pm-1am last night and have a 12 hour shift today and their kindness and ability to make a bomb drink is wonderful
Atmosphere: 5
Food: 5
Service: 5
My review is based solely on the customer service I received during this visit. I came in with a friend yesterday and ordered a Summer Berry Blast, while my friend ordered a chai tea. After placing our order, we sat down in the corner of the café and got caught up in conversation. About 10 minutes passed, and I realized I hadn’t heard my name called. I assumed they were maybe busy in the drive thru and I even asked my friend to check the pickup counter, he didn't see anything.
After 15 minutes, I finally asked a staff member who was mopping the floors around us if our drinks were ready. The woman who had taken our order responded, saying they don’t bring drinks to customers and that I needed to come up to the counter. While I understand that policy, her tone came off as passive-aggressive—polite on the surface but dismissive underneath. We truly never heard our names being called, and if staff noticed drinks sitting untouched for 15 minutes, I don’t think it would’ve been unreasonable TO WALK A FEW STEPS AND LET US KNOW.
Even a simple, “Hey, we’ve been calling your name—your drinks are ready at the counter,” would’ve been enough. Instead, the drinks sat there, and the interaction just felt awkward and unwelcoming.
Atmosphere: 3
Food: 4
Service: 1
Oh my God, drive-through is so slow. It seems like it’s taking five minutes per car maybe more
Atmosphere: 1
Service: 1
Manager with the blonde hair is rude don’t go to this location
Atmosphere: 1
Food: 1
Service: 1
I came in when I was unable to order (large order) on my app and the team absolutely crushed it. They were so kind and willing to get my drinks going. Seriously the best thank you!!
Atmosphere: 5
Food: 5
Service: 5
This is the first time have had a bad experience at a Starbucks. Latte was flat and tasted like it has no espresso in it( worse than Dunkin) They shrunk the cups so the lids (and sleeves) don't fit making it too small to get out of a car cupholder. Needless to say it splilled on my leg.The egg white wrap was floppy and greasy.Starbucks was my go-to on the road,for many years.i have to reconcider this going forward.
Food: 1
Service: 1
Restaurantji Recommends
Good location but got wrong coffee handed to me from drive thru :(
Atmosphere: 5
Food: 5
Service: 4
Very slow service. I waited 30 min and gave up on getting my order.
Service: 1
Always lovely going in here, friendly, fast service
Atmosphere: 5
Food: 5
Service: 5
Very slow drive thru. Coffee and tea were fine but probably would rethink the drive thru if I were to return.
Atmosphere: 3
Food: 3
Service: 2
Do yourself a favor and go to ANY other Starbucks in Polaris area. This place continually has terrible customer service. They love to not give you what you paid for by not filling up your drink or making it incorrectly, and they will argue with you and treat you like someone that’s trying to get something for “free” if you ask them to correct it. I was told “they can add more ice to make it full, that’s how the drink is made, maybe we should just order lattes, I can remake it but it’s going to look the same.” They clearly have a management and/or ownership issue that is not being held responsible for their actions. Just read the reviews, this has been going on for years.
Atmosphere: 1
Food: 1
Service: 1
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