Trash employees ! And services! Manger had nerve to use the sitting area as an on site daycare..
C
They just cannot seem to ever get it right. I'm sure even if you order a large black coffee it will not be correct
Service: 1
Jacklyn Hirschauer
This location has gotten terrible. How are you open until 7 but your expresso machine is already cleaned at 4:50??? Then when you order expresso they dont put in what you order all you get is milk and carmel. They are in the cars smoking and not paying attention when customers are waiting. Not giving this location anymore of my money.
Atmosphere: 1
Food: 1
Service: 1
Leah Lynn
The employees here were extremely nice and for the first time in a long time someone actually took the time to educate us on how the bagel, egg, bacon & cheese sandwich should be made. We just started going to Tim hortons again not long ago and we have been going to a different location than sunbury road they’ve always made our sandwiches with 1 egg, 1 slice of cheese & 1 bagel with some bacon (I always adjust the one egg that’s on the sandwich). However when we came to Sunbury Road Tim Hortons they let us know the sandwich is suppose to have 2 eggs which I had no idea. All of the employees I interacted with there were amazing and thank you Cynthia for taking such good care of us and our order today! Needless to say this will be our go to location from now on! The employees at this location gave extremely better service than the other location as well. Thank you again guys!
Grubhub orders: I’m wondering why when I place an order through Grubhub, Tim Hortons always rings in the order again INCORRECTLY and prints a new receipt to attach to the Grubhub order instead of using the original receipt with what I ordered on it. I pretty much get the same thing every time and it’s a hit or miss on if it’s going to be correct or not. To elaborate, it’s for the drinks. For example, I order an Iced Cap Supreme, mocha, with an added shot of espresso. (I receive a plain iced cap.) And then a Vanilla Iced Latte using cane sugar syrup, add whipped cream and extra vanilla. (I receive a plain vanilla iced latte.) Unfortunately they print an entire new receipt that doesn’t match the receipt on my order and I’m wondering if they are just too lazy to make the drinks or don’t feel like ringing it in again the way it was ordered. This doesn’t happen every time, but it happens ENOUGH to want to write a review to bring it to the attention of the store owner. Something is not being done correctly for delivery orders and it needs to be addressed. Thanks! Refer to Grubhub order 10/27 at 9:07am for your first look. What happened? Please address this so I can continue to order.
Food: 4
Service: 2
Linda Scharnakau
Very cold in there. You could see the coffee smoking from the tables.
Atmosphere: 2
Food: 3
Service: 3
Linann Kay Knodel Duren
Drive through fur hot French vanilla, toasted bagel with cream cheese, hash brown potatoes fairly delicious!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hash Brown, Bagel
Zi Ad
Your usual Tim Hortons store The floor could use a cleanup was so sticky
Atmosphere: 2
Food: 4
Service: 4
Jordan Crowson
Nice staff an me they always get my coffee right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream Donuts
Min O
Finally have decent employees, but they’re always out of stuff. After you wait 10 minutes in the slow drive thru you're told they're out. Then you cant pass through you have to wait another 5 for the car’s in front. Big Waste of TIME. Expected considering the owner I encountered prior with his Rude cocky self.
This place is always slow the only reason I go is because it’s so close to my house but I never learn my lesson. This time the completely burned my sandwich
Atmosphere: 1
Food: 1
Service: 2
Anne K
Breakfast sandwich egg and sausage barely warm. Biscuit hard as a rock. Cheese cold and not melted. Biscuit actually hurt the roof of my mouth! Ouch. Not good food. Coffee was good tho.
Food: 3
David Jenkins
This place is a joke, they give you coupons to use and refuse to take them. This is probably the worse Tim’s Hortons I have ever been too. The place is dirty and the service is even worse. Avoid at all cost, just cruise over to Westerville rd and get your food and coffee from that Tim’s location.
Atmosphere: 1
Food: 1
Service: 1
Dan Fox
Just don't go, half the time they're closed even though they're hours say they're open The other half they're understaffed and you wait forever and they're overpriced that's just me but I've been to three or four of them they're all the same they just don't care
Trash employees ! And services! Manger had nerve to use the sitting area as an on site daycare..
They just cannot seem to ever get it right. I'm sure even if you order a large black coffee it will not be correct
Service: 1
This location has gotten terrible. How are you open until 7 but your expresso machine is already cleaned at 4:50??? Then when you order expresso they dont put in what you order all you get is milk and carmel. They are in the cars smoking and not paying attention when customers are waiting. Not giving this location anymore of my money.
Atmosphere: 1
Food: 1
Service: 1
The employees here were extremely nice and for the first time in a long time someone actually took the time to educate us on how the bagel, egg, bacon & cheese sandwich should be made. We just started going to Tim hortons again not long ago and we have been going to a different location than sunbury road they’ve always made our sandwiches with 1 egg, 1 slice of cheese & 1 bagel with some bacon (I always adjust the one egg that’s on the sandwich). However when we came to Sunbury Road Tim Hortons they let us know the sandwich is suppose to have 2 eggs which I had no idea. All of the employees I interacted with there were amazing and thank you Cynthia for taking such good care of us and our order today! Needless to say this will be our go to location from now on! The employees at this location gave extremely better service than the other location as well. Thank you again guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Bakery, Honey Dip Timbits, Honey Dip Donuts, Original Iced Capp, Donut, Muffin, Bacon Bagel Breakfast Sandwich, Croissant, Bagel, Timbit
Grubhub orders: I’m wondering why when I place an order through Grubhub, Tim Hortons always rings in the order again INCORRECTLY and prints a new receipt to attach to the Grubhub order instead of using the original receipt with what I ordered on it. I pretty much get the same thing every time and it’s a hit or miss on if it’s going to be correct or not. To elaborate, it’s for the drinks. For example, I order an Iced Cap Supreme, mocha, with an added shot of espresso. (I receive a plain iced cap.) And then a Vanilla Iced Latte using cane sugar syrup, add whipped cream and extra vanilla. (I receive a plain vanilla iced latte.) Unfortunately they print an entire new receipt that doesn’t match the receipt on my order and I’m wondering if they are just too lazy to make the drinks or don’t feel like ringing it in again the way it was ordered. This doesn’t happen every time, but it happens ENOUGH to want to write a review to bring it to the attention of the store owner. Something is not being done correctly for delivery orders and it needs to be addressed. Thanks! Refer to Grubhub order 10/27 at 9:07am for your first look. What happened? Please address this so I can continue to order.
Food: 4
Service: 2
Very cold in there. You could see the coffee smoking from the tables.
Atmosphere: 2
Food: 3
Service: 3
Drive through fur hot French vanilla, toasted bagel with cream cheese, hash brown potatoes fairly delicious!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hash Brown, Bagel
Your usual Tim Hortons store
The floor could use a cleanup was so sticky
Atmosphere: 2
Food: 4
Service: 4
Nice staff an me they always get my coffee right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream Donuts
Finally have decent employees, but they’re always out of stuff. After you wait 10 minutes in the slow drive thru you're told they're out. Then you cant pass through you have to wait another 5 for the car’s in front. Big Waste of TIME. Expected considering the owner I encountered prior with his Rude cocky self.
Restaurantji Recommends
My favorite place
Atmosphere: 5
Food: 5
Service: 5
This place is always slow the only reason I go is because it’s so close to my house but I never learn my lesson. This time the completely burned my sandwich
Atmosphere: 1
Food: 1
Service: 2
Breakfast sandwich egg and sausage barely warm. Biscuit hard as a rock. Cheese cold and not melted. Biscuit actually hurt the roof of my mouth! Ouch. Not good food. Coffee was good tho.
Food: 3
This place is a joke, they give you coupons to use and refuse to take them. This is probably the worse Tim’s Hortons I have ever been too. The place is dirty and the service is even worse. Avoid at all cost, just cruise over to Westerville rd and get your food and coffee from that Tim’s location.
Atmosphere: 1
Food: 1
Service: 1
Just don't go, half the time they're closed even though they're hours say they're open The other half they're understaffed and you wait forever and they're overpriced that's just me but I've been to three or four of them they're all the same they just don't care
Atmosphere: 1
Food: 2
Service: 1
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