The Manager here, the older gentleman is SO RUDE. He has an attitude speaking to customers and more importantly he is rushing his employees. Someone needs to tell him managing does not mean micro managing. I barely pulled up to the window and was about to be handed my drinks by the worker before he pushed his way passed him and then asked me to pull forward. This also resulted in the wrong drink order and missing sauce which I fully place the blame on the manager. It is so important to create a good environment for your employees and good moral not being fast with service.
Atmosphere: 1
Food: 4
Service: 2
Brayden LaGasse
The humans that served us were wonderful but the ai freaked me out, I’m not going there again.
Lyndsey Bintz
This is the worst location of Wendy’s in all of Ohio! Every time I go there they are rude and forget HALF OF THE ORDER I got food for my family the total was 50 dollars and half of it was missing DONT GO HERE they need to do something about this because this is everytime I go here
Adam Griffin
Food is always good though the manager is always running around like a chicken with his head cut off jumping in the middle of things that employees are already doing confusing them and delaying customers
Atmosphere: 1
Food: 5
Service: 1
Keith Adams
Bland but ok burgers. Good fries.
Atmosphere: 4
Food: 4
Service: 4
Joshua Smith
I’ve never had a problem with this location, but the last two times I tried to place a mobile order, they have closed early due to low staffing.
I get it, I work in fast food, but if you’re closed, why are you answering the speaker?
Luckily, I was able to get my money back through the app but be warned this location might be closed early. I would call to see if they honor their hours
Atmosphere: 5
Food: 1
Service: 1
Kathaleeya
My friend accidentally went to the wrong location for an online pick-up order and asked them if they would be able to make her food since she already paid. They said they would be able to. However, when they gave her the food, a worker took the food back and yelled at her in front of other customers. Very unprofessional and rude. There was no need for that behavior.
Kirk Van Auken
Buns were dry. Took three tries to get the Frosty Cold Brews right. Ketchup dispensers were empty. Not up to Wendy's standards.
Atmosphere: 3
Food: 1
Service: 2
Lisa Alston
It was uniform along with most Wendy’s that I visit for quick and easy access and options
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sausage Biscuit, Nuggets and Fries, Breakfast Burrito Bacon, Chili, Junior Bacon Cheeseburger, Dave's Single
The womens bathroom had no changing table! I would suggest getting a changing table!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Nicholas Batten
Burgers looked like they got smashed by an elephant. Workers look like they hate their job. I would not recommend this location.
Atmosphere: 1
Food: 2
Service: 1
Sail
Corporate owned location where they test new concepts.. The workers are terrible, don't seem to want to be there. Usually the order ends up being wrong. Saw a worker drop some chicken nuggets out of an order onto the floor and he did nothing about it until I insisted that he replace our order.
Atmosphere: 1
Food: 2
Service: 1
N A
Complete bullshit. You even have to wait for mobile orders. As you wait for your order, multiple people come and go behind you.
And then they forgot the one of the fries and ALL of the straws.
Atmosphere: 1
Food: 1
Service: 1
Thomas Mcginnis
If I had a complaint, it would be that the food was too fresh. Lunch rush too. On point
The Manager here, the older gentleman is SO RUDE. He has an attitude speaking to customers and more importantly he is rushing his employees. Someone needs to tell him managing does not mean micro managing.
I barely pulled up to the window and was about to be handed my drinks by the worker before he pushed his way passed him and then asked me to pull forward. This also resulted in the wrong drink order and missing sauce which I fully place the blame on the manager. It is so important to create a good environment for your employees and good moral not being fast with service.
Atmosphere: 1
Food: 4
Service: 2
The humans that served us were wonderful but the ai freaked me out, I’m not going there again.
This is the worst location of Wendy’s in all of Ohio! Every time I go there they are rude and forget HALF OF THE ORDER I got food for my family the total was 50 dollars and half of it was missing DONT GO HERE they need to do something about this because this is everytime I go here
Food is always good though the manager is always running around like a chicken with his head cut off jumping in the middle of things that employees are already doing confusing them and delaying customers
Atmosphere: 1
Food: 5
Service: 1
Bland but ok burgers. Good fries.
Atmosphere: 4
Food: 4
Service: 4
I’ve never had a problem with this location, but the last two times I tried to place a mobile order, they have closed early due to low staffing.
I get it, I work in fast food, but if you’re closed, why are you answering the speaker?
Luckily, I was able to get my money back through the app but be warned this location might be closed early. I would call to see if they honor their hours
Atmosphere: 5
Food: 1
Service: 1
My friend accidentally went to the wrong location for an online pick-up order and asked them if they would be able to make her food since she already paid. They said they would be able to. However, when they gave her the food, a worker took the food back and yelled at her in front of other customers. Very unprofessional and rude. There was no need for that behavior.
Buns were dry. Took three tries to get the Frosty Cold Brews right. Ketchup dispensers were empty. Not up to Wendy's standards.
Atmosphere: 3
Food: 1
Service: 2
It was uniform along with most Wendy’s that I visit for quick and easy access and options
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sausage Biscuit, Nuggets and Fries, Breakfast Burrito Bacon, Chili, Junior Bacon Cheeseburger, Dave's Single
Get rid of the extremely poor ai ordering system
Restaurantji Recommends
The womens bathroom had no changing table! I would suggest getting a changing table!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Burgers looked like they got smashed by an elephant. Workers look like they hate their job. I would not recommend this location.
Atmosphere: 1
Food: 2
Service: 1
Corporate owned location where they test new concepts.. The workers are terrible, don't seem to want to be there. Usually the order ends up being wrong. Saw a worker drop some chicken nuggets out of an order onto the floor and he did nothing about it until I insisted that he replace our order.
Atmosphere: 1
Food: 2
Service: 1
Complete bullshit. You even have to wait for mobile orders. As you wait for your order, multiple people come and go behind you.
And then they forgot the one of the fries and ALL of the straws.
Atmosphere: 1
Food: 1
Service: 1
If I had a complaint, it would be that the food was too fresh. Lunch rush too. On point
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
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