Doreen was so sincere and joyful upon our entrance. What a nice hostess, genuine! Waitress was friendly, helpful and our food fast and delicious. I was very happy with our experience today!
Atmosphere: 4
Food: 5
Service: 5
Beth Duda
Had breakfast-portions smaller than they used to be. Service was good. Pricey but that seems to be everywhere. $13 for two eggs sausage links hash browns and biscuits with a small cup of gravy. Husband had two eggs with sausage hash browns and toast his was $12. Both our meals were served cold. Coffee was good. Would probably find a different place for breakfast if we return to the area.
Atmosphere: 4
Food: 1
Service: 5
Brad
Hit or Miss nowadays but this particular restaurant is AMAZING
Atmosphere: 5
Food: 5
Service: 5
Nancy Yahraus
The chicken tenders that were being promoted looked burne and were tough. They were replaced, but overall, it was a disappointing experience.
Atmosphere: 4
Food: 2
Service: 5
Steven Wood
Very good food friendly service
Atmosphere: 4
Food: 5
Service: 5
Troy Amer
Service was a little slow but the food was worth the wait, and it's a short walk away from the nearby Hampton Inn!
Atmosphere: 4
Food: 5
Service: 4
Lynda Butler
Not what it used to be. No longer country food just pretend. No reason for me to ever go there again
Atmosphere: 4
Food: 3
Service: 4
Brie “Brie” Napier
Our server was Kaydun, and we had a wonderful time. Very quick, very kind, and served with a smile. Our food and drinks were delicious. Will absolutely be back 💖
Editing** to add we just came back to have a nice family dinner and once again outstanding service 👏🏻 Tina was wonderful as our server this time! Thanks team! You guys rock! Keep smiling! 💖
Atmosphere: 5
Food: 5
Service: 5
George Gabriel
Awesome eggs
Atmosphere: 5
Food: 5
Service: 5
Randy TG1
Bob Evans is a good restaurant to visit. Food is good but my vegetables were supposed to be pre cooked and were raw. The waitress was nice and did a great job. Came back to table many times even being busy time of day.
The chicken tenders you couldn't even cut the fries tasted like grease .My granddaughter got grilled cheese and it was half cooked, the pop tasted like syrup.horrible experience.
Atmosphere: 1
Food: 1
Service: 4
Tracy Pinkard
Our server was pleasant, the food was okay. The cashier to check us out decidedly ignored us for several minutes while she finished a personal conversation with a friend that was there picking up a to-go order.
Atmosphere: 3
Food: 3
Service: 3
Tiffany Walker
On 1/1/2025 around 8:39pm, I attempted to place a DoorDash pickup order at the bob evans at this Westlake, Ohio location. I looked at the time and notice I still had a minute to place the order thru this app. Then I checked to see what time the merchant closed that day which was 9pm. With one minute left, I was still unable to place the order.
I contacted DoorDash and expressed this also and was told that I was unable to because the restaurant refused orders as they are closed. Whelp we know that’s a lie as I called and confirmed and verified it on Google. The time is now around 8:45pm and I call to place a phone order. The employee on the phone did not seem pleased and was hesitant to take my order. I get it, it’s New Year’s Day and you want to go party or do whatever. However, you are at work and you’re still open for business thru the company that hired you which is Bob Evans.
Leadership clearly didn’t want you closing early or else it would have been advertised, etc.. I place my order while enroute and the male employee says “my doors close at 9”.. So I make it there and was able to pay and notice the employee that took my order and was rude. White male, young, had tight skinny jeans on, black shirt, long acrylic or press on nails, makeup and earrings but no name tag. He was so pissed lol but in that moment it was about principle. He didn’t greet me, nor look at me to the point a white lady who greeted me at the door, ended up giving me my food and taking my payment. She even thanked me which I appreciated.
In conclusion, Bob Evans used to be one of my favorite places to eat at. Unfortunately, unprofessional employees like him which bad customer service is changing that. With so many options these days, that will be easy to do. The onions in my chili were not diced, the apple pie that is priced at $4.39 is tiny. I will say the warm apple cider was good but that was it. Time to improve Bob Evans.
Atmosphere: 3
Food: 3
Service: 3
No name nana “Marcy”
Ordered the family feast the day before new year's day. When I went to pick it up they never put the order in. I had no food at the time Ordered for pick up. They gave me 2 dinners to go which was nothing but crap. Hardly any food, cold and not what I ordered. Waste of money for what they served. We'll never go to this location again .service was awful!
Atmosphere: 1
Food: 1
Service: 2
lee demers
Slow service, forgot to bring drinks. Finished meal with no beverage.
Doreen was so sincere and joyful upon our entrance. What a nice hostess, genuine! Waitress was friendly, helpful and our food fast and delicious. I was very happy with our experience today!
Atmosphere: 4
Food: 5
Service: 5
Had breakfast-portions smaller than they used to be. Service was good. Pricey but that seems to be everywhere. $13 for two eggs sausage links hash browns and biscuits with a small cup of gravy. Husband had two eggs with sausage hash browns and toast his was $12. Both our meals were served cold. Coffee was good. Would probably find a different place for breakfast if we return to the area.
Atmosphere: 4
Food: 1
Service: 5
Hit or Miss nowadays but this particular restaurant is AMAZING
Atmosphere: 5
Food: 5
Service: 5
The chicken tenders that were being promoted looked burne and were tough. They were replaced, but overall, it was a disappointing experience.
Atmosphere: 4
Food: 2
Service: 5
Very good food friendly service
Atmosphere: 4
Food: 5
Service: 5
Service was a little slow but the food was worth the wait, and it's a short walk away from the nearby Hampton Inn!
Atmosphere: 4
Food: 5
Service: 4
Not what it used to be. No longer country food just pretend. No reason for me to ever go there again
Atmosphere: 4
Food: 3
Service: 4
Our server was Kaydun, and we had a wonderful time. Very quick, very kind, and served with a smile. Our food and drinks were delicious. Will absolutely be back 💖
Editing** to add we just came back to have a nice family dinner and once again outstanding service 👏🏻 Tina was wonderful as our server this time! Thanks team! You guys rock! Keep smiling! 💖
Atmosphere: 5
Food: 5
Service: 5
Awesome eggs
Atmosphere: 5
Food: 5
Service: 5
Bob Evans is a good restaurant to visit.
Food is good but my vegetables were supposed to be pre cooked and were raw.
The waitress was nice and did a great job. Came back to table many times even being busy time of day.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
The chicken tenders you couldn't even cut the fries tasted like grease .My granddaughter got grilled cheese and it was half cooked, the pop tasted like syrup.horrible experience.
Atmosphere: 1
Food: 1
Service: 4
Our server was pleasant, the food was okay. The cashier to check us out decidedly ignored us for several minutes while she finished a personal conversation with a friend that was there picking up a to-go order.
Atmosphere: 3
Food: 3
Service: 3
On 1/1/2025 around 8:39pm, I attempted to place a DoorDash pickup order at the bob evans at this Westlake, Ohio location. I looked at the time and notice I still had a minute to place the order thru this app. Then I checked to see what time the merchant closed that day which was 9pm. With one minute left, I was still unable to place the order.
I contacted DoorDash and expressed this also and was told that I was unable to because the restaurant refused orders as they are closed. Whelp we know that’s a lie as I called and confirmed and verified it on Google. The time is now around 8:45pm and I call to place a phone order. The employee on the phone did not seem pleased and was hesitant to take my order. I get it, it’s New Year’s Day and you want to go party or do whatever. However, you are at work and you’re still open for business thru the company that hired you which is Bob Evans.
Leadership clearly didn’t want you closing early or else it would have been advertised, etc.. I place my order while enroute and the male employee says “my doors close at 9”.. So I make it there and was able to pay and notice the employee that took my order and was rude. White male, young, had tight skinny jeans on, black shirt, long acrylic or press on nails, makeup and earrings but no name tag. He was so pissed lol but in that moment it was about principle. He didn’t greet me, nor look at me to the point a white lady who greeted me at the door, ended up giving me my food and taking my payment. She even thanked me which I appreciated.
In conclusion, Bob Evans used to be one of my favorite places to eat at. Unfortunately, unprofessional employees like him which bad customer service is changing that. With so many options these days, that will be easy to do. The onions in my chili were not diced, the apple pie that is priced at $4.39 is tiny. I will say the warm apple cider was good but that was it. Time to improve Bob Evans.
Atmosphere: 3
Food: 3
Service: 3
Ordered the family feast the day before new year's day. When I went to pick it up they never put the order in. I had no food at the time Ordered for pick up. They gave me 2 dinners to go which was nothing but crap. Hardly any food, cold and not what I ordered. Waste of money for what they served. We'll never go to this location again .service was awful!
Atmosphere: 1
Food: 1
Service: 2
Slow service, forgot to bring drinks. Finished meal with no beverage.
Atmosphere: 3
Food: 3
Service: 2
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