Bob Evans is a good restaurant to visit. Food is good but my vegetables were supposed to be pre cooked and were raw. The waitress was nice and did a great job. Came back to table many times even being busy time of day.
Atmosphere: 4
Food: 4
Service: 5
Angela Rossi
The chicken tenders you couldn't even cut the fries tasted like grease .My granddaughter got grilled cheese and it was half cooked, the pop tasted like syrup.horrible experience.
Atmosphere: 1
Food: 1
Service: 4
Tracy Pinkard
Our server was pleasant, the food was okay. The cashier to check us out decidedly ignored us for several minutes while she finished a personal conversation with a friend that was there picking up a to-go order.
Atmosphere: 3
Food: 3
Service: 3
Tiffany Walker
On 1/1/2025 around 8:39pm, I attempted to place a DoorDash pickup order at the bob evans at this Westlake, Ohio location. I looked at the time and notice I still had a minute to place the order thru this app. Then I checked to see what time the merchant closed that day which was 9pm. With one minute left, I was still unable to place the order.
I contacted DoorDash and expressed this also and was told that I was unable to because the restaurant refused orders as they are closed. Whelp we know that’s a lie as I called and confirmed and verified it on Google. The time is now around 8:45pm and I call to place a phone order. The employee on the phone did not seem pleased and was hesitant to take my order. I get it, it’s New Year’s Day and you want to go party or do whatever. However, you are at work and you’re still open for business thru the company that hired you which is Bob Evans.
Leadership clearly didn’t want you closing early or else it would have been advertised, etc.. I place my order while enroute and the male employee says “my doors close at 9”.. So I make it there and was able to pay and notice the employee that took my order and was rude. White male, young, had tight skinny jeans on, black shirt, long acrylic or press on nails, makeup and earrings but no name tag. He was so pissed lol but in that moment it was about principle. He didn’t greet me, nor look at me to the point a white lady who greeted me at the door, ended up giving me my food and taking my payment. She even thanked me which I appreciated.
In conclusion, Bob Evans used to be one of my favorite places to eat at. Unfortunately, unprofessional employees like him which bad customer service is changing that. With so many options these days, that will be easy to do. The onions in my chili were not diced, the apple pie that is priced at $4.39 is tiny. I will say the warm apple cider was good but that was it. Time to improve Bob Evans.
Atmosphere: 3
Food: 3
Service: 3
No name nana “Marcy”
Ordered the family feast the day before new year's day. When I went to pick it up they never put the order in. I had no food at the time Ordered for pick up. They gave me 2 dinners to go which was nothing but crap. Hardly any food, cold and not what I ordered. Waste of money for what they served. We'll never go to this location again .service was awful!
Atmosphere: 1
Food: 1
Service: 2
lee demers
Slow service, forgot to bring drinks. Finished meal with no beverage.
Atmosphere: 3
Food: 3
Service: 2
Mike H
The service was great and the food was really good.
Atmosphere: 4
Food: 4
Service: 4
Susan Flynn
Open the counter and put the 55+ back on the menu
Atmosphere: 3
Food: 3
Service: 5
Stacey Marie
Carside Pickup is a mess unless certain individuals are working. Food wasn't fresh and made wrong. Always a longer wait for pickup than what they say.
Atmosphere: 1
Food: 1
Service: 1
William Keller
I've always loved their breakfast and especially those biscuits ?
I miss Bob Evans food. It was nice to be able to enjoy their breakfast again.
Atmosphere: 5
Food: 4
Service: 5
TS Rubbo
Prompt service, adaptive staff to acknowledging handicapped needing close seating and accomodating food allergy. Pleasant and friendly staff
Atmosphere: 4
Food: 4
Service: 5
James Woods Jr
Came here for breakfast October 20th, 2024. Asked us for drinks and we said coffee with creamer. The creamer they first gave us just the small cups the first time and my wife put the creamer in her coffee and as you can see in the 2nd picture the creamer is bad and made the coffee all chunky. We asked for a new coffee and creamer and she gives us creamer in the 1st picture that expired 6 SIX days ago! As a restraunt they should not be giving anything out to cutomers thats past expiration or good til date. Completely unacceptable
Atmosphere: 3
Food: 2
Service: 1
Martin Okin
Great comfort food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Gravy & Biscuits, Sausage Links, Cobb Salad, Bob Evans Famous Sausage Chili
Bob Murray
I visit Bob Evans for breakfast on a regular and frequent basis to visit my 91 year-old mentor who still goes to work every day. His favorite place to eat breakfast is also Bob Evans so we have enjoyed it together for many years. We intend to returnfrequently. You can’t beat the value for the money and the service is always good and friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry Pancakes, Brioche French Toast, Side of Bacon, Red White & Blueberry French Toast Combo
Bob Evans is a good restaurant to visit.
Food is good but my vegetables were supposed to be pre cooked and were raw.
The waitress was nice and did a great job. Came back to table many times even being busy time of day.
Atmosphere: 4
Food: 4
Service: 5
The chicken tenders you couldn't even cut the fries tasted like grease .My granddaughter got grilled cheese and it was half cooked, the pop tasted like syrup.horrible experience.
Atmosphere: 1
Food: 1
Service: 4
Our server was pleasant, the food was okay. The cashier to check us out decidedly ignored us for several minutes while she finished a personal conversation with a friend that was there picking up a to-go order.
Atmosphere: 3
Food: 3
Service: 3
On 1/1/2025 around 8:39pm, I attempted to place a DoorDash pickup order at the bob evans at this Westlake, Ohio location. I looked at the time and notice I still had a minute to place the order thru this app. Then I checked to see what time the merchant closed that day which was 9pm. With one minute left, I was still unable to place the order.
I contacted DoorDash and expressed this also and was told that I was unable to because the restaurant refused orders as they are closed. Whelp we know that’s a lie as I called and confirmed and verified it on Google. The time is now around 8:45pm and I call to place a phone order. The employee on the phone did not seem pleased and was hesitant to take my order. I get it, it’s New Year’s Day and you want to go party or do whatever. However, you are at work and you’re still open for business thru the company that hired you which is Bob Evans.
Leadership clearly didn’t want you closing early or else it would have been advertised, etc.. I place my order while enroute and the male employee says “my doors close at 9”.. So I make it there and was able to pay and notice the employee that took my order and was rude. White male, young, had tight skinny jeans on, black shirt, long acrylic or press on nails, makeup and earrings but no name tag. He was so pissed lol but in that moment it was about principle. He didn’t greet me, nor look at me to the point a white lady who greeted me at the door, ended up giving me my food and taking my payment. She even thanked me which I appreciated.
In conclusion, Bob Evans used to be one of my favorite places to eat at. Unfortunately, unprofessional employees like him which bad customer service is changing that. With so many options these days, that will be easy to do. The onions in my chili were not diced, the apple pie that is priced at $4.39 is tiny. I will say the warm apple cider was good but that was it. Time to improve Bob Evans.
Atmosphere: 3
Food: 3
Service: 3
Ordered the family feast the day before new year's day. When I went to pick it up they never put the order in. I had no food at the time Ordered for pick up. They gave me 2 dinners to go which was nothing but crap. Hardly any food, cold and not what I ordered. Waste of money for what they served. We'll never go to this location again .service was awful!
Atmosphere: 1
Food: 1
Service: 2
Slow service, forgot to bring drinks. Finished meal with no beverage.
Atmosphere: 3
Food: 3
Service: 2
The service was great and the food was really good.
Atmosphere: 4
Food: 4
Service: 4
Open the counter and put the 55+ back on the menu
Atmosphere: 3
Food: 3
Service: 5
Carside Pickup is a mess unless certain individuals are working. Food wasn't fresh and made wrong. Always a longer wait for pickup than what they say.
Atmosphere: 1
Food: 1
Service: 1
I've always loved their breakfast and especially those biscuits ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I miss Bob Evans food. It was nice to be able to enjoy their breakfast again.
Atmosphere: 5
Food: 4
Service: 5
Prompt service, adaptive staff to acknowledging handicapped needing close seating and accomodating food allergy. Pleasant and friendly staff
Atmosphere: 4
Food: 4
Service: 5
Came here for breakfast October 20th, 2024. Asked us for drinks and we said coffee with creamer. The creamer they first gave us just the small cups the first time and my wife put the creamer in her coffee and as you can see in the 2nd picture the creamer is bad and made the coffee all chunky. We asked for a new coffee and creamer and she gives us creamer in the 1st picture that expired 6 SIX days ago! As a restraunt they should not be giving anything out to cutomers thats past expiration or good til date. Completely unacceptable
Atmosphere: 3
Food: 2
Service: 1
Great comfort food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Gravy & Biscuits, Sausage Links, Cobb Salad, Bob Evans Famous Sausage Chili
I visit Bob Evans for breakfast on a regular and frequent basis to visit my 91 year-old mentor who still goes to work every day. His favorite place to eat breakfast is also Bob Evans so we have enjoyed it together for many years. We intend to returnfrequently. You can’t beat the value for the money and the service is always good and friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry Pancakes, Brioche French Toast, Side of Bacon, Red White & Blueberry French Toast Combo
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