Hamburger i had was a hockypuck. Order it medium came out like a hockey puck Burnt and crispy. Server was equally as bad. Had to ask 4 times for salt and.pepper . Was done with meal before she brought it. Claims could not find. Save ur money fo someplace better. Even the tots were overdone.
Atmosphere: 4
Food: 1
Service: 1
Dr. George E Barsa
The food was excellent we got steak, and chicken piccata! And both were excellent cooked the service was smooth and fast ! Really good place if you visit Cleveland from Chicago!
Atmosphere: 5
Food: 5
Service: 4
Latiss Norman
The staff there is very respectable, good quality and food good pricing good drinks the manager and the front of the house manager is very polite to my every need I’ll bring my family there at least three times a week. Had a couple of parties there very very unique. Definitely will be having more parties there.an geting the word out
First time here & not to be to picky, but I like my burger cooked. Not into raw centers, I’m not an animal. On a good note the lobster bisque was to die for. Not too many restaurants can make a good lobster bisque. The host was very polite. Next time I’ll have to say well done.
Contacted the restaurant & they were apologetic about the raw burger. Told me come back & the next one is on them.
Atmosphere: 5
Food: 5
Service: 5
Lorenc Pepaj
Ashley was great, the bar was running a little behind but she made sure to take care of us. The burger was very good as well!
Atmosphere: 4
Food: 4
Service: 5
Van
It was relatively slow in here. We weren't even asked if we had reservations. I like it when restaurants are slow because then I assume I'll have good service. And I did! We started with 1 waitress, but then she came over & said a different lady is taking over. Cool. We had several drinks and appetizers, and everything came out very quickly. Our new waitress was Kathy. She was an older lady and a smooth talker and loved to talk about her experiences waitressing at other establishments. 🤣 She's messed up a few times but owned it. I appreciate good service and accountability and Kathy did both. Food was good. Every single entree we ordered was enjoyed immensely. I had a few margaritas but I'm sure that didn't sway my opinion at all 🍹
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, California Chicken Sandwich, Fries
Luna Smith
Ashley was our server and she was amazing. She was very attentive and very helpful. I will come again because of her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firecracker Shrimp
John Moran
The service was a joke. We sat down at 6:45pm. We got an our appetizer at 7:30pm, TATOR TOTS! We got our entrees at 8:15pm. There was more staff than customers . Our waitress clearly had other responsibilities while the other staff just stood around. Never again will we go here
Atmosphere: 4
Food: 4
Service: 1
John
Service was absolutely horrible. We order a appetizer at 7pm. We received it at 7;45pm. We then received our entrees at 8;15pm. The place was not crowed at all, a lot of staff walking around but it seem our server was handling everything. It was so bad it was funny. We will not be going to this location again.
Sharon
Despite being challenged with an obvious high school homecoming event the staff was fantastic. Since our party didn't have any time constraints we enjoyed the time together and the food was great. Hats off to the staff that was definitely challenged tonight!
We asked for a quiet booth to discuss business issues. Got it. I asked to trade fries and slaw for green beans. Got it. I ordered a drink just a few minutes before happy hour ended. Got it. Nothing outstanding about this place but everything as it should be.
B Miller
Nice place, good service. We called early for a party of 17, took good care of us. No complaints
hewittohio
Sat down and then the table was cleaned and wiped off. Only ordered fries and a beer. Was never given silverware or napkins and never got the beer. And the entire place was uncomfortably warm.
Atmosphere: 1
Food: 2
Service: 1
taylor collins
Wonderful service. Probably the best service I’ve had at a restaurant in general. Spencer R was wonderful and I will be back to ask for him. My friend and I came here for dinner and wanted to see a movie but it was sold out. I’m glad it worked out that way! What a great dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Nathaniel
My wife and I went for our wedding anniversary and it was fantastic! Our servers name was Spencer and he was amazing, kind, and very fast! 10/10 service. It was quick, affordable, and delicious! The restaurant is clean and looks amazing inside and out! The only thing that I can think to say that is remotely negative is that our table was quite sticky. But, other than that it was a wonderful experience, and we will for sure go back!
Hamburger i had was a hockypuck. Order it medium came out like a hockey puck
Burnt and crispy. Server was equally as bad. Had to ask 4 times for salt and.pepper . Was done with meal before she brought it. Claims could not find. Save ur money fo someplace better. Even the tots were overdone.
Atmosphere: 4
Food: 1
Service: 1
The food was excellent we got steak, and chicken piccata! And both were excellent cooked the service was smooth and fast ! Really good place if you visit Cleveland from Chicago!
Atmosphere: 5
Food: 5
Service: 4
The staff there is very respectable, good quality and food good pricing good drinks the manager and the front of the house manager is very polite to my every need I’ll bring my family there at least three times a week. Had a couple of parties there very very unique. Definitely will be having more parties there.an geting the word out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Burger, Firecracker Shrimp, Chips, Fish, House, Calamari, Burntwood Burger, Fries
First time here & not to be to picky, but I like my burger cooked. Not into raw centers, I’m not an animal. On a good note the lobster bisque was to die for. Not too many restaurants can make a good lobster bisque. The host was very polite. Next time I’ll have to say well done.
Contacted the restaurant & they were apologetic about the raw burger. Told me come back & the next one is on them.
Atmosphere: 5
Food: 5
Service: 5
Ashley was great, the bar was running a little behind but she made sure to take care of us. The burger was very good as well!
Atmosphere: 4
Food: 4
Service: 5
It was relatively slow in here. We weren't even asked if we had reservations. I like it when restaurants are slow because then I assume I'll have good service. And I did!
We started with 1 waitress, but then she came over & said a different lady is taking over. Cool. We had several drinks and appetizers, and everything came out very quickly. Our new waitress was Kathy. She was an older lady and a smooth talker and loved to talk about her experiences waitressing at other establishments. 🤣 She's messed up a few times but owned it. I appreciate good service and accountability and Kathy did both.
Food was good. Every single entree we ordered was enjoyed immensely. I had a few margaritas but I'm sure that didn't sway my opinion at all 🍹
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, California Chicken Sandwich, Fries
Ashley was our server and she was amazing. She was very attentive and very helpful. I will come again because of her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firecracker Shrimp
The service was a joke. We sat down at 6:45pm. We got an our appetizer at 7:30pm, TATOR TOTS! We got our entrees at 8:15pm.
There was more staff than customers . Our waitress clearly had other responsibilities while the other staff just stood around.
Never again will we go here
Atmosphere: 4
Food: 4
Service: 1
Service was absolutely horrible. We order a appetizer at 7pm. We received it at 7;45pm. We then received our entrees at 8;15pm. The place was not crowed at all, a lot of staff walking around but it seem our server was handling everything. It was so bad it was funny. We will not be going to this location again.
Despite being challenged with an obvious high school homecoming event the staff was fantastic. Since our party didn't have any time constraints we enjoyed the time together and the food was great. Hats off to the staff that was definitely challenged tonight!
Restaurantji Recommends
We asked for a quiet booth to discuss business issues. Got it. I asked to trade fries and slaw for green beans. Got it. I ordered a drink just a few minutes before happy hour ended. Got it. Nothing outstanding about this place but everything as it should be.
Nice place, good service. We called early for a party of 17, took good care of us. No complaints
Sat down and then the table was cleaned and wiped off. Only ordered fries and a beer. Was never given silverware or napkins and never got the beer. And the entire place was uncomfortably warm.
Atmosphere: 1
Food: 2
Service: 1
Wonderful service. Probably the best service I’ve had at a restaurant in general. Spencer R was wonderful and I will be back to ask for him. My friend and I came here for dinner and wanted to see a movie but it was sold out. I’m glad it worked out that way! What a great dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
My wife and I went for our wedding anniversary and it was fantastic! Our servers name was Spencer and he was amazing, kind, and very fast! 10/10 service. It was quick, affordable, and delicious! The restaurant is clean and looks amazing inside and out! The only thing that I can think to say that is remotely negative is that our table was quite sticky. But, other than that it was a wonderful experience, and we will for sure go back!
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