Dave & Buster's Westlake - Cleveland

The did prices are good but I think the game prices are a little expensive

They don't have the front counter anymore. No more friendly smiles when entering. Just large cellphone like kiosks. Food menu prices went up a lot. Games went up a little. Chip prices went up. No more getting meals with your winnings. We sat to eat but no service. We left. It changed. Sad. We've been to many of these from California to NY.

huge gave busters very roomy rather then the ones in nyc

Horrible experience. Me and my guest are visiting Ohio from out of town. I suggested Dave n busters for the food and games. While visiting location I received a horrible experience. The manager on duty was taking trash from tables and not tending to customers. My server /waiter COLLINS was horrible. He did not want to be there and he had a lack of customer service ,lack of respect, and lack of care for his job. I asked him we are from outta town what are specials for Monday nights or games? He said I don't know and I have another table to wait on and rushed me to order food. I said how are you waiter and you don't know the menu? It was so unprofessional I should've got up and walked out. Horrible service. I was overcharged for 3 entrees. I only asked for a salmon bowl and a chicken basket. Yet was overcharged. Apparently I found out when it was time to leave that they had Only Monday special is unlimited wings for 22.99 I would've order that or the Eat and gameplay. You buy an entree and get gameplay for 19.99. So my bill was $65.00 for dissatisfaction when I ask Collins for manager he said for what? And ignored me and walked away. I will not come back to this location.

A pretty lackluster game selection and the price to play each game is way too high. We only came because we had a discount deal, and even taking that into consideration, we left disappointed. The exchange rate of tickets to prizes is insane, the highest of any arcade I have ever been to. We didn't try any of the food but we're not in a rush to come back, there are much better arcade experiences to be had around Cleveland.

Atmosphere: 2

Food: 3

Service: 3

I'm mad they took the zombie (shoot-em) arcade games away, but the cheese sticks are fantastic!

Atmosphere: 4

Food: 4

Service: 5

It was fun and affordable for a date night.

Atmosphere: 5

Food: 5

Service: 5

Hannah the bartender is always amazing

Atmosphere: 5

Food: 5

Service: 5

Brought my grandson for his birthday. Was pleasantly surprised at how good the food was. The service was quick in the atmosphere was fun. Would definitely go back.

Atmosphere: 5

Food: 5

Service: 5

Food was solid, server was great with the kiddos.

Atmosphere: 5

Food: 5

Service: 5

Go on half off Wednesday.

Atmosphere: 5

Food: 4

Service: 4

Drinks not to watered down. Food is fantastic. Games are fun. Weird area it's in but nice clean place

Atmosphere: 4

Food: 4

Service: 5

Always a fun time. Meal and play combos are the best to take advantage of.

Atmosphere: 5

Food: 5

Service: 5

The waitress was very attentive if anything we needed. That was in Cleveland Ohio visiting family.

Atmosphere: 5

Food: 5

Service: 5

Love their food. We love coming here for datenights!

Atmosphere: 5

Food: 5

Service: 5