I had graters chocolate ice cream with hot fudge , marshmallow, pecan and whipped cream. The ice cream was good. The whipped cream was very thick and very sweet. I scooped all of off the Sunday. The place was clean. That's always a plus. Will be coming back for more.
Hailie M
Love it here! The service is always quick and accurate. The icecream is delicious!
Atmosphere: 5
Food: 5
Service: 5
Jon Gregor
Ordered door dash, they messed up the order and replaced it plus some! It was Soo good and far beyond what we expected for customer Service. Will be back just because of that service.
Food: 4
Service: 5
Erin Kuhns
Thank you for rectifying our DoorDash order promptly. Your exceptional customer service tonight has not gone unnoticed, and we genuinely appreciate it. Thank you!P.S. the cookie dough cake is delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Dough Chip Cake
Turki AL Dossary
Delicious Gelato
Turki AlDossary
Delicious Gelato
Dmytro Buldakov
There were plenty of empty tables when we walked in and every single one was dirty.Ice-cream tasted well though.
DumpGrumpleskin
I loved it and can't wait to go back!!!! Ice Cream was so good!!!!!!! And the employees were so sweet ?
Jordan O'Leary
I was out over the weekend and decided to get some ice cream. The service was great and the environment was very welcoming. Definitely a recommended spot!
Mirarashi
What a disappointment! When I arrived, both employees were leaning/seated and didn’t greet me until I spent a considerable amount of time viewing the menu.To add insult to injury, the male employee, a “mature” man who identified himself as Steve (when I called back for clarification), was sniffing and whipping his nose. Based on his carelessness for sanitation, I was elated to see that Josie, the other employee, would be taking my order. I ordered a double scoop of chocolate chip ice cream, and then inquired about ordering a smaller portion for my husband who didn’t want ice cream, but often picks at mine when I only order for myself.I was immediately assured by Steve that I would receive a “child size” and pricing for my husband, INSTEAD of the regular double scoop size and pricing. I was slightly frustrated because Steve was insistent upon packing my husband’s order, and with him sniffing and whipping his nose as well as taking a phone call during my time on-site, I ultimately had to request that he wash his hands before making my husband’s order. Unfortunately, Steve did not use soap, but I was happy to see some level of sanitation occur.Once I retuned home, I realized I was actually charged for two double scoops despite being told differently. When I called for an explanation, there was little concern or accountability offered. “Graeters” is the only ice cream location in Cleveland offering chocolate chip ice cream non-seasonally. Nonetheless, between my thoughtful tip and the overall lack of service and accountability, I’ll save my time as well as the calories in the future. Scam artists can only scam me once!
Black raspberry chocolate chunk is life changing if you ask me. Been coming here for years and will continue to do so. Awesome waffle cones too
John Ryan
Just awesome. Love the Cinnamon and especially the Pumpkin. Great together
Lane Chaney
Awesomeness! We have been going there for 40 years! Always a new flavor to try but the decision is the difficult part! I you have never been it’s a must!
Maie Khalil
Vegan non-dairy whey protein (super innovative) makes their cookies and cream option AMAZING. More vegan flavors available in the freezer.
Alex Nevermind
Unbelievably great! The ice cream tastes fresh, there is a good variety of flavors, and the service is good. The process of making the ice cream is unique, along with the history of this business. Worth checking out their website.
I had graters chocolate ice cream with hot fudge , marshmallow, pecan and whipped cream. The ice cream was good. The whipped cream was very thick and very sweet. I scooped all of off the Sunday. The place was clean. That's always a plus. Will be coming back for more.
Love it here! The service is always quick and accurate. The icecream is delicious!
Atmosphere: 5
Food: 5
Service: 5
Ordered door dash, they messed up the order and replaced it plus some! It was Soo good and far beyond what we expected for customer Service. Will be back just because of that service.
Food: 4
Service: 5
Thank you for rectifying our DoorDash order promptly. Your exceptional customer service tonight has not gone unnoticed, and we genuinely appreciate it. Thank you!P.S. the cookie dough cake is delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Dough Chip Cake
Delicious Gelato
Delicious Gelato
There were plenty of empty tables when we walked in and every single one was dirty.Ice-cream tasted well though.
I loved it and can't wait to go back!!!! Ice Cream was so good!!!!!!! And the employees were so sweet ?
I was out over the weekend and decided to get some ice cream. The service was great and the environment was very welcoming. Definitely a recommended spot!
What a disappointment! When I arrived, both employees were leaning/seated and didn’t greet me until I spent a considerable amount of time viewing the menu.To add insult to injury, the male employee, a “mature” man who identified himself as Steve (when I called back for clarification), was sniffing and whipping his nose. Based on his carelessness for sanitation, I was elated to see that Josie, the other employee, would be taking my order. I ordered a double scoop of chocolate chip ice cream, and then inquired about ordering a smaller portion for my husband who didn’t want ice cream, but often picks at mine when I only order for myself.I was immediately assured by Steve that I would receive a “child size” and pricing for my husband, INSTEAD of the regular double scoop size and pricing. I was slightly frustrated because Steve was insistent upon packing my husband’s order, and with him sniffing and whipping his nose as well as taking a phone call during my time on-site, I ultimately had to request that he wash his hands before making my husband’s order. Unfortunately, Steve did not use soap, but I was happy to see some level of sanitation occur.Once I retuned home, I realized I was actually charged for two double scoops despite being told differently. When I called for an explanation, there was little concern or accountability offered. “Graeters” is the only ice cream location in Cleveland offering chocolate chip ice cream non-seasonally. Nonetheless, between my thoughtful tip and the overall lack of service and accountability, I’ll save my time as well as the calories in the future. Scam artists can only scam me once!
Restaurantji Recommends
Black raspberry chocolate chunk is life changing if you ask me. Been coming here for years and will continue to do so. Awesome waffle cones too
Just awesome. Love the Cinnamon and especially the Pumpkin. Great together
Awesomeness! We have been going there for 40 years! Always a new flavor to try but the decision is the difficult part! I you have never been it’s a must!
Vegan non-dairy whey protein (super innovative) makes their cookies and cream option AMAZING. More vegan flavors available in the freezer.
Unbelievably great! The ice cream tastes fresh, there is a good variety of flavors, and the service is good. The process of making the ice cream is unique, along with the history of this business. Worth checking out their website.