Jimmy John's
29998 Detroit Rd, Westlake
(440) 250-8900
Recent Reviews
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$14 for a sandwich that has two slices of thin turkey on it. I basically paid for lettuce bread and tomato. Bacon was normal amount. That’s the best I can say. Find better workers or step up your business.
Atmosphere: 1
Food: 1
Service: 1
The girl ( Susan) at Westlake location was rude and unprofessional. She is under trained and unsupervised. We pay money for the food and service at the same time. This quality of employees will drag your business down on the long run so train them or replace them.
Atmosphere: 1
Food: 4
Service: 1
I really don't like food thrown on the floor for customers to see.
Atmosphere: 1
Service: 5
I don’t even eat at jimmy johns on the regular, however, the girl working was kinda rude, she glared at me after I put my order in the kiosks.
If I could take back my tip, I would, my sandwich was very mids at best:
The energy in this store was not welcoming or inviting at all.
Atmosphere: 1
Food: 1
Service: 1
Always good. Never disappointed. A lot of choices
Atmosphere: 5
Food: 5
Service: 5
i ate here two days ago and have the worst most full blown food poisoning i have ever had in my life. all of my food had a little bit of a funny sour taste to it but i chalked it up to maybe it was just my taste buds after being two months postpartum but NOPE it was definetly expired or not stored correctly because i have been sick as a dog for two days. definetly be cautious if you eat here i had two other people tell me they had the same thing happen. lunch meat and dairy isn’t something to mess with if its expired get rid of it.
Atmosphere: 2
Food: 1
Service: 2
Slowest JJ's ever... Never fails, I need to learn and stop ordering from here. I ordered today @ 11:54am, order left the store @ 12:28pm per tracking. Its now 1:16pm and my lunch was just delivered.... Its not like this is the 1st time either, last order took about 45 minutes. Ridiculous....
Food: 3
Service: 1
This place pretty good
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff. A mistake was made on my order but they were quick to make it right. Great location! A++q
Atmosphere: 5
Food: 5
Service: 5
I had the worst Turkey Tom sandwich ever, and I’ve had a lot of them. First the bun is about as wide as a quarter, I remember the days when it was more robust. On the inside, the lettuce was sparse and the meat darkened and wet. Worst of all the sauce was not the delicious white mayonnaise they used to use. It was a brown sauce of some sort that tasted terrible. It was sickening! You are far better off to stay far away.
Food: 1
Restaurantji Recommends
They have the best dill pickles! The subs are fresh and taste delicious also love their chips. They arw like kettle chips, nice and crunchy
Atmosphere: 4
Food: 4
Service: 4
I like jimmy johns overall as a chain. However, this particular location is flat out not good.
They are prone to forgetting items from your order and skimp out on your sandwich ingredients, so if I had to guess I'd wager the franchise owner is a cheapskate.
The worker on the phone was nice! But was unable to help me with my order that had items missing, and I had to call corporate to reach a simple resolution.
Shop at the avon location instead.
Atmosphere: 2
Food: 2
Service: 1
Like many others, I've had very poor delivery times from this location. I'm less than two miles away yet have had many orders take over an hour to arrive. Best to pick up if you're in the area.
Atmosphere: 3
Food: 4
Service: 2
“Freaky fast” is a thing of the past. It just took 50 minutes to deliver two (burnt bread) sandwiches, 2 chips, and 2 (ordered large) regular drinks. This location should be embarrassed.
Food: 1
Service: 1
I ordered door dash today and my food was 30 minutes later than it was supposted to arrive. I called the store ans whoever answered the phone 9/26/24 around 12:00 was extremely rude and unprofessional. At one point even hung up on me. :(
I understand that Jimmy John's has their own delivery system outside of doordash but if this was explained to me the first time I called instead of a rude response I would not have been upset.
Food was good but cold when arrived
Atmosphere: 1
Food: 3
Service: 1
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