Sanctuary The Restaurant

1100 Crocker Rd, Westlake
(440) 871-6000

Recent Reviews

Christine Gutierrez

Sally was amazing as always! When I travel to this area I always stay at the hotel that this restaurant is in because of the amazing service i get with sally!

Atmosphere: 4

Food: 4

Service: 5

Nai A.

This is located in the Doubletree hotel and it's pretty big. They have a back seating area that can host a big party or meeting. It's pretty quiet but can get loud since the pool is not to far from the restaurant. The menu is has a lot of different option. I opted for the crispy half chicken and it was huge! Lost of veggies and the chicken was fall off the bone! It was very cooked perfectly but did lack a little in taste.

John Covington

Good place to eat and enjoy your

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Herb Half Chicken, Pound Cheeseburger, Fries

Denise Drake

The waitress/barmaid was very nice, she was the only person...food was very, pricey, but good.

Atmosphere: 3

Food: 4

Service: 4

Scott H.

Nice atmosphere; although a somewhat attenuated menu (that follows all the corporate casual dining trends)--there's sufficient selection to cover the basics. The menu items that do provide are executed with quality (fresh hamburgers, and customer acclaimed bacon-wrapped meatloaf ). Vegetarians can still fall back on plant burgers, salads, flatbreads, and numerous sides. All in all, a small but capable operation where you won't go hungry or thirsty.

Isaac Prince

Food and service was outstanding ? being from another state I felt at

Atmosphere: 4

Food: 4

Service: 5

Kerry Morrish

Food was good and service was attentive. The bonus... prices are about the same as you would get anywhere else. ??

Atmosphere: 4

Food: 4

Service: 5

David H.

The sanctuary is located inside the doubletree hotel. It has a fully stocked bar with lots of table settings to be able to enjoy full meals with coworkers or friends. They have a full menu with some of the best food I've ever eaten at a hotel restaurant, and I have eaten at a lot of them.I highly recommend their bacon wrapped meat loaf, always ask for the soup of the day. The ambience is generally low key and fairly quiet, it can get a little packed if there is a convention in town and the hotel is full. Overall if you're staying at the hotel it's wonderful because the pricing is reasonable and you dont have to travel to eat. If you just want to stop in for a drink and a bite it's the perfect place as it doesn't take long to get your order in and for them to get it out to you. Definitely worth the time and money to stop in.

Josh Shefferly

Ordered the NY Strip(good pink color): but no seasoning, the outside was burnt and that’s all you could taste. Threw 2/3rds of it away. Vegetables tasted like they had been sitting out for days..

bcM9209XK

Horrible, limited menu, the poor waitress/bartender is forced to handle the location all by herself. Flatbread that was awful, gummy, undercooked. Fish sandwich that was not real, something frozen and heated. The waitress tried her best, I actually felt sorry for her. But the hotel manager could care less. Really sad. Slightly better than eating nothing at all.

Wonda McDavis

My experience at Doubletree Hotel was painful! My husband and I arrived on January 26 with our cousin. We had driven all the way from Pittsburgh . It was very cold and snowing. We arrived early and had to wait for our rooms to be complete. We asked Ms. Leslie McLain could we wait in the lobby and watch television. She lied and said no, their policy does not allowed more than 2 per family in the lobby. Her boss tried to pacify us with free breakfast for 2 days. Really!! Her name is Karen Cannan, Human Relations Supervisor. No apology. We know why, blatant racism. We are all African Americans. So disturbing that a White woman checking out was allowed to sit in the warm Lobby for two hours , ofcourse I took a picture of the White lady relaxing in the lobby, while all three of us, Seniors weren't permitted the same courtesy as the lady. The HR Manager said that policy doesn't exist. Infact she said, Ms Lezlie McLain is a novice, using the same procedure from the old Hotel she was employed at. Why would they give her that position, and she is incompete? She knew that was a lie. We were profiled and asked to wait. Hilton Hotel shame on you! How can you allowed us to be discriminated at one of your hotels? Breakfast is an insult! So sad, because My husband is an Honor Member for Hilton. Yes , Hilton Hotel, Black Lives Matter! My voice will continue to be heard! Ms. Leslie McLain should apologize, and be demoted, she's insensitive to people of color. Mrs. McDavis

Bryan Sandmann

The breakfast buffet is excellent. 4-5 types of fresh fruit, baked goods, scrambled eggs with or without additional items like spinach , sausage, cheese, bacon, onions.... depending on the day. Bacon, sausage, juice, yogurt, and more. As I said, it was good.

Atmosphere: 4

Food: 5

Service: 5

Crystal Kelly

Features: I am vaccinated, but still wore my mask. I don't think I saw anyone else wearing a mask.

Bj Campana

Dine in: Yes

Sara Nichols

The staff is friendly and efficient. The food selection is average. The chicken breast was dry. The mixed vegetables were not overcooked.

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