Shinto Japanese Steakhouse and Sushi Bar -Westlake
857 Columbia Rd, Westlake
(440) 772-5017
Recent Reviews
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Amazing service. Blake was very welcoming and hooked us up with a fire chef, literally.
Atmosphere: 5
Food: 5
Service: 5
Black was amazing!! I love him great customer service ❤️
Atmosphere: 5
Food: 5
Service: 5
Thank You Blake! Great service very kind and helpful 🫶🏾
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
We were here when the place was completely booked and the servers and chefs were amazing. They were upbeat, smiley, and very efficient. Even completely swamped, Blake still managed to refill our beverages, clear dishes, check in with us and did it all with a smile. Blake took excellent care of us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Seafood, Sushi Rolls
Blake was great. He was extremely accommodating to our request. He also provided some special moments for our grandkids. Great job 👏
Atmosphere: 5
Food: 5
Service: 5
Blake was awesome! 👏🏾
Recommended dishes: Steak, Appetizers
Blake was AWESOME 😎 🔥thanks for my 1st time being here I’ll be bacckkk!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice Egg Vegetables Very Tender, Steak
It was my first time at this restaurant. It was very good. Service was excellent. Blake was awesome. Very friendly. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Just go here. Experience it for yourself. Food is ALWAYS good, atmosphere is phenomenal. Get the chateaubriand.
Atmosphere: 5
Food: 5
Service: 5
Hibachi chefs bring the heat. Literally. They’re skilled, entertaining, and know how to keep the table engaged while serving up perfectly grilled steak, shrimp, and veggies.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Place is terrible, TERRIBLE! Food was nasty, service was worse. We tried talking to the manager with no avail. Wrote an email with no response. I'll wait for your copy and paste apology on here. Let me ask you this, how many times do you have to relay to your team or address an issue and it still continues?
I came in today and the restaurant was so nice and clean! The chefs were amazing, and the manager Tai was on top of everything — from helping with takeout bags to clearing plates from tables. Our server was also great! I’ll definitely be coming back again and again.
The food was delicious and the service was friendly, I really enjoyed my experience.
We had a reservation, yet still had to wait 20 minutes to be seated. Once at our table, it took 35 minutes just to receive our drinks. Our server was inattentive, forgetting items we requested and disappearing for long stretches of time.
We were there to celebrate a birthday and had mentioned it ahead of time, but nothing was acknowledged. Meanwhile, we saw other tables receiving special treatment and birthday celebrations, which made the oversight even more disheartening.
The food was underwhelming given the hype and price point. The cook was lackluster, and the overall quality didn’t come close to justifying the steep prices. With poor service and mediocre food, it was a disappointing night all around. Unfortunately, we won’t be returning.
Had Shito Sush Plater. Sushi rice was too dry and tough. Was excited to visit here but disappointed. Not sure about hibachi. Had a table close to the enterance. It's pretty loud from the hibachi section.
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