Starbucks
269 Main St, Westlake
(216) 630-8070
Recent Reviews
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The only challenge with this location can be parking, but other than that never had a bad experience here. Friendly staff, quick, and fresh every time!
Atmosphere: 5
Food: 5
Service: 5
They will make your order and put it to the side, then tell you that
you need to wait because they are very busy. Stupidity at its finest!!!!
Atmosphere: 1
Food: 1
Service: 1
They wouldn’t give me a cup of water for my dog. Pretty wild that they had a cup of ice water in their to go section of the counter. Way to go.
Service: 1
Came onto this location to grab some quick lunch and a coffee. Ended up getting a bacon egg and gouda sandwich and an iced white mocha. Both were delicious. Staff was very quick, helpful, and nice. They even wrote happy birthday on my cup, which I thought was super cute!
Atmosphere: 5
Food: 5
Service: 5
Stopped by this Starbucks and was pretty disappointed. The barista didn’t even bother to greet me when I walked in—no hello, no smile, nothing. Just ignored me and acted like I was interrupting her day. Then she took forever to make a simple small drink. It wasn’t busy at all, so I really don’t understand what the holdup was. Not the kind of service I expect from a brand like Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Not the best location I have been too. I've had friendly staff memebers but also not the worst nor meanest people. Just average. Thank you.
Not the best location I have been too. I've had friendly staff memebers but also not the worst nor meanest people. Just average. Thank you.
The service here is horrible. I visited early this morning. They weren't very busy, especially for a Starbucks. I and another customer stood at the counter for 10 minutes. Employees saw me, kept walking and doing things without even acknowledging my presence. I get it, they can be busy, but they weren't.
Service at this Starbucks is typically pretty bad and today was no exception. I ordered a venti black coffee, a tall hot chocolate, and a tall mocha.
You can't screw up a black coffee, can you? Even for this Starbucks you can't, but they can move at barely a snail's pace. I had both the hot chocolate and the mocha way before I got the black coffee. I had to ask for it.
The hot chocolate was weak. Tasted like flavored water.
Mocha was okay.
Black coffee was black. Like I said, you can't screw up black coffee, but they can make it ever so slowly.
Summary: this place is extremely slow and service is bad. Find another place to get your $4+ cup of coffee.
Atmosphere: 3
Food: 3
Service: 1
waited 20 mins for a single cookie with no apology or care for the wait when it was not busy at all
Service: 1
The place is mindblowingly slow. 30+ minute waits for a single drink. The other starbucks in/around crocker park are better.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
This is the slowest Starbucks. Always understaffed. Online ordering won't work half a time. Could literally takes half an hour to get your drink. Very mismanaged. Such a shame for such a great location.
Atmosphere: 4
Food: 4
Service: 3
Coffee place out of coffee I guess broken machine Gentleman took my order is nice The lady given the food a terrible attitude I felt like she's ready to smack me and quit and I didn't even Say anything I just wanted sweetener and cream which was not available Self-serve
Atmosphere: 2
Service: 1
Do not go here if you are in a rush! I waited 30 minutes for my drink. My drink was tasty, however I could’ve went to a different Starbucks and got it in 5 minutes and tasted just as good lol! My main issue was the fact that I had to overhear a female worker talking poorly about a new trainee to her other coworker. I felt very bad for the poor girl that was training. This Starbucks gets 2 stars because I don’t appreciate nor tolerate bullies!! ???
Ordered a drink. Waited an hour. Never got the drink. They stole my money.
Waited literally 30 min for the slowest baristas on planet earth to make my bday drink. It was a blonde girl and another girl named Emily. It was so disgusting I threw it away, i was too upset to even go back and complain after standing there for so long and I had to rush out to make a movie. Horrible.
Atmosphere: 2
Food: 1
Service: 1
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