Starbucks

269 Main St, Westlake
(216) 630-8070

Recent Reviews

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Anthony Coreno

Always on strike never open anymore last two times I ordered they made it wrong and the employee gave me an attitude when I asked them to make what I ordered… close it down if you can’t get the employees in line and actually work like everyone else has to.

Quintin Morrison

I was having a rough day so I decided to get some Starbucks and I’m very happy with that decision, it honestly changed my entire day around. customer service, I was treated perfectly. cleanliness, The place is clean and overall taste was amazing and I was struggling with a certain topic and that topic just happened to be written on my cup and I’m so happy that u ended off my dad with Starbucks THANK YOU!!!

Atmosphere: 5

Food: 5

Service: 5

Jonathan Stokes

The only challenge with this location can be parking, but other than that never had a bad experience here. Friendly staff, quick, and fresh every time!

Atmosphere: 5

Food: 5

Service: 5

Hakim Ayvazov

They will make your order and put it to the side, then tell you that
you need to wait because they are very busy. Stupidity at its finest!!!!

Atmosphere: 1

Food: 1

Service: 1

Maxwell Rady

They wouldn’t give me a cup of water for my dog. Pretty wild that they had a cup of ice water in their to go section of the counter. Way to go.

Service: 1

Elizabeth Ross

Came onto this location to grab some quick lunch and a coffee. Ended up getting a bacon egg and gouda sandwich and an iced white mocha. Both were delicious. Staff was very quick, helpful, and nice. They even wrote happy birthday on my cup, which I thought was super cute!

Atmosphere: 5

Food: 5

Service: 5

Ali Alraishani

Stopped by this Starbucks and was pretty disappointed. The barista didn’t even bother to greet me when I walked in—no hello, no smile, nothing. Just ignored me and acted like I was interrupting her day. Then she took forever to make a simple small drink. It wasn’t busy at all, so I really don’t understand what the holdup was. Not the kind of service I expect from a brand like Starbucks.

Atmosphere: 1

Food: 1

Service: 1

Foodreciews&more

Not the best location I have been too. I've had friendly staff memebers but also not the worst nor meanest people. Just average. Thank you.

Honestreviews Integrity

Not the best location I have been too. I've had friendly staff memebers but also not the worst nor meanest people. Just average. Thank you.

Allen Holtz

The service here is horrible. I visited early this morning. They weren't very busy, especially for a Starbucks. I and another customer stood at the counter for 10 minutes. Employees saw me, kept walking and doing things without even acknowledging my presence. I get it, they can be busy, but they weren't.

Service at this Starbucks is typically pretty bad and today was no exception. I ordered a venti black coffee, a tall hot chocolate, and a tall mocha.

You can't screw up a black coffee, can you? Even for this Starbucks you can't, but they can move at barely a snail's pace. I had both the hot chocolate and the mocha way before I got the black coffee. I had to ask for it.

The hot chocolate was weak. Tasted like flavored water.

Mocha was okay.

Black coffee was black. Like I said, you can't screw up black coffee, but they can make it ever so slowly.

Summary: this place is extremely slow and service is bad. Find another place to get your $4+ cup of coffee.

Atmosphere: 3

Food: 3

Service: 1

Samantha Combs

waited 20 mins for a single cookie with no apology or care for the wait when it was not busy at all

Service: 1

Andrew Aisen

The place is mindblowingly slow. 30+ minute waits for a single drink. The other starbucks in/around crocker park are better.

Atmosphere: 2

Food: 4

Service: 2

Ali Honar

This is the slowest Starbucks. Always understaffed. Online ordering won't work half a time. Could literally takes half an hour to get your drink. Very mismanaged. Such a shame for such a great location.

Atmosphere: 4

Food: 4

Service: 3

Dj Farah lahham

Coffee place out of coffee I guess broken machine Gentleman took my order is nice The lady given the food a terrible attitude I felt like she's ready to smack me and quit and I didn't even Say anything I just wanted sweetener and cream which was not available Self-serve

Atmosphere: 2

Service: 1

smitty duh

Do not go here if you are in a rush! I waited 30 minutes for my drink. My drink was tasty, however I could’ve went to a different Starbucks and got it in 5 minutes and tasted just as good lol! My main issue was the fact that I had to overhear a female worker talking poorly about a new trainee to her other coworker. I felt very bad for the poor girl that was training. This Starbucks gets 2 stars because I don’t appreciate nor tolerate bullies!! ???

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