I ordered a mango dragon fruit lemonade from Here and they made it wrong. It was way too light in color and tasted very off. I had already waited 15 minutes for it and it was very busy so it was fine but when I asked the barista brushed it off and didn’t remake it or fix it for me. I kept tasting it and said it didn’t taste right but nothing was done. The cashier was lovely and kind but I am just upset my drink was made wrong and was then dismissed.
Olivia Garlington
I placed a pretty large group order, and it was completed so quickly! The staff were eager to help me transport and left so many uplifting messages on the cups.
Service: 5
Robbie Swatch
The younger employees are terribly rude and the older ladies are always trying to make their mistakes right
Alyssa Sposetti
As someone who works in customer service, I completely understand not every single day can be perfect. Not everything can go right and everyone deserves grace. But I’ve been frequenting this location since march of 2025 when I first started working in this area. All I can say is I really wanted to give this store the benefit of the doubt but truthfully, the quality of the drinks are terrible. My go-to order is typically an iced chai, or sometimes just a cold brew, and more often than not it is so watered down, flavorless and just poor quality. I’ve never had a problem with the service. Everyone has been super kind and professional. But I try to avoid this one as much as I can. Went there today to grab a pumpkin chai before work since it was the closest one and I instantly regret doing that. Not a bad location, but the quality of the drinks are never ever consistent.
Atmosphere: 3
Food: 2
Service: 3
Dave Biermacher
The worst Starbucks ever! They consistently make awful drinks and clearly cannot follow a drink recipe. They also have a terrible attitude when called out for the constant mistakes.
Atmosphere: 1
Food: 1
Service: 1
Kay Silva
Not supposed to close until 9 so says google get here and they are closing at 5?
Jordan Brumbaugh
This review was a long time coming. This starbucks used to be amazing - all the baristas were so kind, you could be in and out in five minutes, the store was clean (and not locked), and I never had issues with my order being correct. The last year, mobile order is shut off and the doors are locked. They never have trenta sip lids, only boba lids (?). There is only ever 2 or 3 baristas when I go. is this why my drink is never right or I wait thirty mins in the drive thru? The other day this older barista practically climbed out the drive thru window yelling at me to pull up because I was not pulling up fast enough??? At the end of the day I do not blame the baristas - this is just bad management and I feel bad for them. I understand they have to lock the doors because they have no staff (bad management) but if your drink is made wrong and you dont realize it until after you leave and the doors are locked, you will not be able to get it fixed or get it refunded unless you wait in the thirty minute line again because customer service no longer refunds drinks. Dreaming about the old days where I looked forward to getting my treat of the week here, now its just truly a nightmare.
Atmosphere: 1
Food: 2
Service: 1
Kendra Garver
I absolutely love coming to this location before work! The staff are extremely friendly and helpful! They're kind, energetic, and have a positive attitude whenever I order! Shout out to the morning crew and all that you do!
Atmosphere: 5
Food: 5
Service: 5
alysin thomas
it’s disappointing the online ordering is ALWAYS turned off here because the only other starbucks is the one in crocker which is sort of inconvienient.
Atmosphere: 4
Food: 4
Service: 3
Jonathan
Waited 30 minutes for a drink and the lobby was not clean at all.
Awful location Starbucks shouldn’t let them operate under their name. People working in here are dense as ever.
Thomas Ryan
Their drive through service is horrendous. It takes 45 minutes to get a hot coffee. Don't waste your time with this store.
Atmosphere: 1
Food: 1
Service: 1
Tim Graf
What is going on with this location? I work across the street and it seems like the lobby is closed constantly. Order ahead is rarely available, the drive through lines are always backed up.
Atmosphere: 1
Food: 4
Service: 1
Alexander Balleza
Trash Place
Doris Rogers
We stopped here every morning while in New York to grab some egg bites and a hot chocolate. Unknown to us we had to pay to sit down in their seat area. That was weird. Must be in New York thing.
I ordered a mango dragon fruit lemonade from
Here and they made it wrong. It was way too light in color and tasted very off. I had already waited 15 minutes for it and it was very busy so it was fine but when I asked the barista brushed it off and didn’t remake it or fix it for me. I kept tasting it and said it didn’t taste right but nothing was done. The cashier was lovely and kind but I am just upset my drink was made wrong and was then dismissed.
I placed a pretty large group order, and it was completed so quickly! The staff were eager to help me transport and left so many uplifting messages on the cups.
Service: 5
The younger employees are terribly rude and the older ladies are always trying to make their mistakes right
As someone who works in customer service, I completely understand not every single day can be perfect. Not everything can go right and everyone deserves grace. But I’ve been frequenting this location since march of 2025 when I first started working in this area. All I can say is I really wanted to give this store the benefit of the doubt but truthfully, the quality of the drinks are terrible. My go-to order is typically an iced chai, or sometimes just a cold brew, and more often than not it is so watered down, flavorless and just poor quality. I’ve never had a problem with the service. Everyone has been super kind and professional. But I try to avoid this one as much as I can. Went there today to grab a pumpkin chai before work since it was the closest one and I instantly regret doing that. Not a bad location, but the quality of the drinks are never ever consistent.
Atmosphere: 3
Food: 2
Service: 3
The worst Starbucks ever! They consistently make awful drinks and clearly cannot follow a drink recipe. They also have a terrible attitude when called out for the constant mistakes.
Atmosphere: 1
Food: 1
Service: 1
Not supposed to close until 9 so says google get here and they are closing at 5?
This review was a long time coming. This starbucks used to be amazing - all the baristas were so kind, you could be in and out in five minutes, the store was clean (and not locked), and I never had issues with my order being correct. The last year, mobile order is shut off and the doors are locked. They never have trenta sip lids, only boba lids (?). There is only ever 2 or 3 baristas when I go. is this why my drink is never right or I wait thirty mins in the drive thru? The other day this older barista practically climbed out the drive thru window yelling at me to pull up because I was not pulling up fast enough??? At the end of the day I do not blame the baristas - this is just bad management and I feel bad for them. I understand they have to lock the doors because they have no staff (bad management) but
if your drink is made wrong and you dont realize it until after you leave and the doors are locked, you will not be able to get it fixed or get it refunded unless you wait in the thirty minute line again because customer service no longer refunds drinks. Dreaming about the old days where I looked forward to getting my treat of the week here, now its just truly a nightmare.
Atmosphere: 1
Food: 2
Service: 1
I absolutely love coming to this location before work! The staff are extremely friendly and helpful! They're kind, energetic, and have a positive attitude whenever I order! Shout out to the morning crew and all that you do!
Atmosphere: 5
Food: 5
Service: 5
it’s disappointing the online ordering is ALWAYS turned off here because the only other starbucks is the one in crocker which is sort of inconvienient.
Atmosphere: 4
Food: 4
Service: 3
Waited 30 minutes for a drink and the lobby was not clean at all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Awful location Starbucks shouldn’t let them operate under their name. People working in here are dense as ever.
Their drive through service is horrendous. It takes 45 minutes to get a hot coffee. Don't waste your time with this store.
Atmosphere: 1
Food: 1
Service: 1
What is going on with this location? I work across the street and it seems like the lobby is closed constantly. Order ahead is rarely available, the drive through lines are always backed up.
Atmosphere: 1
Food: 4
Service: 1
Trash Place
We stopped here every morning while in New York to grab some egg bites and a hot chocolate. Unknown to us we had to pay to sit down in their seat area. That was weird. Must be in New York thing.
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