Everytime I order the cold brew they never have it its always something with this
Food: 3
Service: 3
Ginny Grohol
I usually don't write reviews, but wanted to give a shout out to the staff there tonight, 3/7/24. Stopped by on my way home and the employees were nice and polite and they were also super fast as well. I think it was honestly the fastest fast food transaction I've ever had. Very impressed. Order was all correct too. 5 stars.
Atmosphere: 5
Food: 4
Service: 5
Ryan Domingue
Older guy working on Feb 13th, 2024 has no customer service skills. He acted like I was bothering him by placing an order. It is not the customers fault he is as old as he is and working at a Wendy’s?. No reason to be rude. Instead look in the mirror and analyze how you ended up where you are at and make a change. We’re all adults people.
Service: 1
David Ramos
Wendy's food is inedible. If someone spilled salt on a cardboard box and served it to me on a Wendy's tray, I honestly would just assume it's a new menu item.
Atmosphere: 2
Food: 1
Service: 3
Cabby Bill
Dale the manager is a worker compassion waiting does not know how to speak to people rude as you know what lazy employees and they eat frys while on front
Atmosphere: 1
Food: 1
Service: 1
Juan D (JD)
Beautiful food made with precision and
Atmosphere: 5
Food: 5
Service: 4
Charles Coon
Very rude tenant at the drive thru .Rushed to take order when it wasn't busy by any means. Then didn't even get to place the whole orderm got to window and asked to stir up my coffee because they threw the syrup on top of the coffee and the drive thru tenant grab the drink and shook it vigorously while hanging out the window then threw the drink back at my girlfriend. Asked for ketchup andthe tenant threw the ketchup at us for the back and then quickly closed the drive thru window. This was all being done while the manager on duty was standing right there. Will never go to this Wendys again and won't recommend to anyone either. Poor fast food quility. Poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Jared Jordan
Horrible experience, probably because they are a franchise. Routinely turns off mobile orders, and the app absolutely hates this location. Will not allow me to order from them, has double charged me before, just totally not worth the hassle for some "convenient" "fast" "food"
Atmosphere: 1
Food: 1
Service: 1
Ryan Venus
The best chili here... short staffed makes moody workers... if you want good food other than chili you have to ask them to make it fresh!
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Baconator Fries, Dave's Double, Chili
Gloria W.
North olmsted on LorainEmployee didn't give me my change. I told her she didn't. She told me she did. Poor customer care.I'll never go back the lines always slow anyway.
Needs to be shut down, every time I get food here there is also hair in it.
Food: 1
John Covington
Love that breakfast meal in the morning to start my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Baconator, French Fries
Mark Q
Make sure you get a receipt when you go through the drive-thru. So when you need evidence to prove that you ordered cheese on something, you can show them. Again, remember to get a receipt to prove what you ordered.
Atmosphere: 3
Food: 2
Service: 3
Brian Glover
Fries were hot, nuggets and burger were cold. Long wait for 2 biggie bags, lady working drive through handed us someone else's order at first.
Atmosphere: 3
Food: 2
Service: 3
Amy M.
My kids are obsessed with the Biggy bags that they order from Door Dash!! It's a great deal and it's so yummy!
Everytime I order the cold brew they never have it its always something with this
Food: 3
Service: 3
I usually don't write reviews, but wanted to give a shout out to the staff there tonight, 3/7/24. Stopped by on my way home and the employees were nice and polite and they were also super fast as well. I think it was honestly the fastest fast food transaction I've ever had. Very impressed. Order was all correct too. 5 stars.
Atmosphere: 5
Food: 4
Service: 5
Older guy working on Feb 13th, 2024 has no customer service skills. He acted like I was bothering him by placing an order. It is not the customers fault he is as old as he is and working at a Wendy’s?. No reason to be rude. Instead look in the mirror and analyze how you ended up where you are at and make a change. We’re all adults people.
Service: 1
Wendy's food is inedible. If someone spilled salt on a cardboard box and served it to me on a Wendy's tray, I honestly would just assume it's a new menu item.
Atmosphere: 2
Food: 1
Service: 3
Dale the manager is a worker compassion waiting does not know how to speak to people rude as you know what lazy employees and they eat frys while on front
Atmosphere: 1
Food: 1
Service: 1
Beautiful food made with precision and
Atmosphere: 5
Food: 5
Service: 4
Very rude tenant at the drive thru .Rushed to take order when it wasn't busy by any means. Then didn't even get to place the whole orderm got to window and asked to stir up my coffee because they threw the syrup on top of the coffee and the drive thru tenant grab the drink and shook it vigorously while hanging out the window then threw the drink back at my girlfriend. Asked for ketchup andthe tenant threw the ketchup at us for the back and then quickly closed the drive thru window. This was all being done while the manager on duty was standing right there. Will never go to this Wendys again and won't recommend to anyone either. Poor fast food quility. Poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience, probably because they are a franchise. Routinely turns off mobile orders, and the app absolutely hates this location. Will not allow me to order from them, has double charged me before, just totally not worth the hassle for some "convenient" "fast" "food"
Atmosphere: 1
Food: 1
Service: 1
The best chili here... short staffed makes moody workers... if you want good food other than chili you have to ask them to make it fresh!
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Baconator Fries, Dave's Double, Chili
North olmsted on LorainEmployee didn't give me my change. I told her she didn't. She told me she did. Poor customer care.I'll never go back the lines always slow anyway.
Restaurantji Recommends
Needs to be shut down, every time I get food here there is also hair in it.
Food: 1
Love that breakfast meal in the morning to start my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Baconator, French Fries
Make sure you get a receipt when you go through the drive-thru. So when you need evidence to prove that you ordered cheese on something, you can show them. Again, remember to get a receipt to prove what you ordered.
Atmosphere: 3
Food: 2
Service: 3
Fries were hot, nuggets and burger were cold. Long wait for 2 biggie bags, lady working drive through handed us someone else's order at first.
Atmosphere: 3
Food: 2
Service: 3
My kids are obsessed with the Biggy bags that they order from Door Dash!! It's a great deal and it's so yummy!