Way overpriced. I’d eat here more if they lowered the price. Cost is comparable to a sit in restaurant.
Atmosphere: 4
Food: 3
Service: 4
Adrienne Belk
The group that was working were very friendly I will definitely come
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup and Salad
Lena Hamed
Thank you so much for your contribution to the Maple PTA conference dinner!!! The teachers throughly enjoyed their meal :) we appreciate you being so accommodating (Gen started the order and was very sweet, easy to work with! Lizzie picked up where she left off).We look forward to working together again in the future and more delicious meals from Zoup!
Recommended dishes: Salad and Sandwich
David Ramos
I give the food a 3/5, but the prices are outrageous now. I could go to any sit down restaurant and get better quality food for the same or cheaper. It's not a shocker that these are always empty - writings on the wall. Too little value for too much money.
Atmosphere: 2
Food: 2
Service: 1
Greg Stafford
I just had to write a review on the manager today let me just say she was awesome!! I was meeting them there for dinner cause we haven’t seen them since Christmas they arrived way early then I did like 1.5 hours and she was the only one working it was like 2:30-3 o’clock anyways my parents would not stop talking about this lady manager and how wonderful is she, she tried to download the app on my moms phone but they didn’t know their password ( they are not smartphone kind of ppl lol) she let them try every soup she had, as well! She sat and talk with them like she knew them… offered them something to drink while they waited for me! But the best part was she used her own phone app to give my parents $5 off our order! And while we sat there and ate our dinner she had other customers she took care of and let me say how friendly and out going she is, she definitely belongs in customer service…. She is truly amazing! She makes all her customers feel like they are her friends…. Very out going makes you laugh.. there needs to be more people like her. She even came to our table to say good bye (she was leaving for the day)she said to my parents thank you for stopping in and keeping her company that she enjoyed the conversation they had, looks forward to them coming back again & have a great weekend and gave us a $5 coupon for our next visit cause my mom couldn’t get the app ( which I will change her password to her email soon for her lol) so she can get the app! Thank you thank you for making my parents feel so welcome and for keeping them company while they waited for me! I will definitely be back with my wife and my parents already said they will be back! Oh and by they way my mom ended up getting the chocolate chip cookie the manager recommended for a snack cuz my mom already got a oatmeal raisin one to snack on waiting for me to get there lol! Sorry this is a very long review but I just had to say something because you just don’t get service like this anymore! Keep up the amazing work and thank you from the bottom of my heart for making my parents feel welcomed and not a burden for bothering you like some workers would have! Have a wonderful weekend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Bisque, Soup and Sandwich, French Bread, Salad and Sandwich, Soup and Salad, Chicken Potpie
Gen Mabe
I was in there for lunch today I have Zoup at least once a week and the food is always hot and fresh and the service is top of the line …. Always fast and friendly! I got the new salad today with the new chicken chorizo soup and wow it was amazing!! Keep up the good work to the manager and her staff they always seem to be having fun, they treat me like a guest should be treated!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Bisque, Soup and Sandwich, Fudge Brownie, Soup and Salad, Chicken Potpie
Matthew R.
walked in at 4pm on 1/2 to 3 employees doing nothing and an order I was picking up hadn't been started.
Kimmee
This place is hands down better than Panera bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup and Sandwich
Megen B.
The 2 people working behind the counter were very polite and efficient. But the soup just ok, and the bread very stale. This used to be a go-to place for me, so was very disappointed this visit. Perhaps there is a new owner concerned with saving $ by not serving fresh bread. Will not return
Thomas B.
The soup was excellent however, the bread was so stale. Clearly a cheap skate who doesn't throw out bread.
We were shopping and I was getting hangry. I'm not gonna lie, the name pulled us in. It also got us replacing every word that starts with S with a Z. Anywho, it was kinda like Panera Bread but better; tastier. My wife had crab bisque and I had the French onion. We also got a side sandwich. (We got the pick 2 meal). Very tasty. The reason for the 1 star missing was I thought it was a little high priced. Will I go there again? Undoubtably yes!
Kathy S.
I had heard such good things about Zoup! that I was honestly a little disappointed when I first tried it. The soup was 'ok' , honestly a little bland, and it was pricey (!). The staff though was friendly, and I always appreciate that.
Margaret hnat
Are hairnets and/or pulled back hair not required? The employee who scooped my soup had long hair dangling over my food. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
peggy k
Before the quarantine, Zoup! was a favorite go-to for a quick meal It reopened so we sent back this evening, and my oh my has it gone down hill. My favorite salad it 1/2 the size, and the sandwiches shrunk aw well. My husband aske to make sure the dressing and bread was in the take out order and was reassured everything was there. There was no dressing, bread or crackers. How can they possible compete with Panera or other similar shops? we will not go back and the experience was very disappointing.
Passport726926
There is a reason so many of these locations are closing. Spent $13.00 for this salad. What a joke! Even Panera gives bigger portions. Save your money!
Way overpriced. I’d eat here more if they lowered the price. Cost is comparable to a sit in restaurant.
Atmosphere: 4
Food: 3
Service: 4
The group that was working were very friendly I will definitely come
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup and Salad
Thank you so much for your contribution to the Maple PTA conference dinner!!! The teachers throughly enjoyed their meal :) we appreciate you being so accommodating (Gen started the order and was very sweet, easy to work with! Lizzie picked up where she left off).We look forward to working together again in the future and more delicious meals from Zoup!
Recommended dishes: Salad and Sandwich
I give the food a 3/5, but the prices are outrageous now. I could go to any sit down restaurant and get better quality food for the same or cheaper. It's not a shocker that these are always empty - writings on the wall. Too little value for too much money.
Atmosphere: 2
Food: 2
Service: 1
I just had to write a review on the manager today let me just say she was awesome!! I was meeting them there for dinner cause we haven’t seen them since Christmas they arrived way early then I did like 1.5 hours and she was the only one working it was like 2:30-3 o’clock anyways my parents would not stop talking about this lady manager and how wonderful is she, she tried to download the app on my moms phone but they didn’t know their password ( they are not smartphone kind of ppl lol) she let them try every soup she had, as well! She sat and talk with them like she knew them… offered them something to drink while they waited for me! But the best part was she used her own phone app to give my parents $5 off our order! And while we sat there and ate our dinner she had other customers she took care of and let me say how friendly and out going she is, she definitely belongs in customer service…. She is truly amazing! She makes all her customers feel like they are her friends…. Very out going makes you laugh.. there needs to be more people like her. She even came to our table to say good bye (she was leaving for the day)she said to my parents thank you for stopping in and keeping her company that she enjoyed the conversation they had, looks forward to them coming back again & have a great weekend and gave us a $5 coupon for our next visit cause my mom couldn’t get the app ( which I will change her password to her email soon for her lol) so she can get the app! Thank you thank you for making my parents feel so welcome and for keeping them company while they waited for me! I will definitely be back with my wife and my parents already said they will be back! Oh and by they way my mom ended up getting the chocolate chip cookie the manager recommended for a snack cuz my mom already got a oatmeal raisin one to snack on waiting for me to get there lol! Sorry this is a very long review but I just had to say something because you just don’t get service like this anymore! Keep up the amazing work and thank you from the bottom of my heart for making my parents feel welcomed and not a burden for bothering you like some workers would have! Have a wonderful weekend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Bisque, Soup and Sandwich, French Bread, Salad and Sandwich, Soup and Salad, Chicken Potpie
I was in there for lunch today I have Zoup at least once a week and the food is always hot and fresh and the service is top of the line …. Always fast and friendly! I got the new salad today with the new chicken chorizo soup and wow it was amazing!! Keep up the good work to the manager and her staff they always seem to be having fun, they treat me like a guest should be treated!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Bisque, Soup and Sandwich, Fudge Brownie, Soup and Salad, Chicken Potpie
walked in at 4pm on 1/2 to 3 employees doing nothing and an order I was picking up hadn't been started.
This place is hands down better than Panera bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup and Sandwich
The 2 people working behind the counter were very polite and efficient. But the soup just ok, and the bread very stale. This used to be a go-to place for me, so was very disappointed this visit. Perhaps there is a new owner concerned with saving $ by not serving fresh bread. Will not return
The soup was excellent however, the bread was so stale. Clearly a cheap skate who doesn't throw out bread.
Restaurantji Recommends
We were shopping and I was getting hangry. I'm not gonna lie, the name pulled us in. It also got us replacing every word that starts with S with a Z. Anywho, it was kinda like Panera Bread but better; tastier. My wife had crab bisque and I had the French onion. We also got a side sandwich. (We got the pick 2 meal). Very tasty. The reason for the 1 star missing was I thought it was a little high priced. Will I go there again? Undoubtably yes!
I had heard such good things about Zoup! that I was honestly a little disappointed when I first tried it. The soup was 'ok' , honestly a little bland, and it was pricey (!). The staff though was friendly, and I always appreciate that.
Are hairnets and/or pulled back hair not required? The employee who scooped my soup had long hair dangling over my food. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Before the quarantine, Zoup! was a favorite go-to for a quick meal It reopened so we sent back this evening, and my oh my has it gone down hill. My favorite salad it 1/2 the size, and the sandwiches shrunk aw well. My husband aske to make sure the dressing and bread was in the take out order and was reassured everything was there. There was no dressing, bread or crackers. How can they possible compete with Panera or other similar shops? we will not go back and the experience was very disappointing.
There is a reason so many of these locations are closing. Spent $13.00 for this salad. What a joke! Even Panera gives bigger portions. Save your money!