The service here was terrible. The staff acted like I was inconveniencing them because I asked for a drink carrier with my online order. Not to mention I stood there for 5 minutes before anyone acknowledged my existence. The gentleman that came in after me had much of the same experience. Do better or if you don't like your job find another one.
The_Assassin1925
I came here today 6/15/25 at like 10:10 I ordered a Crunchwrap supreme without sour cream and tomatoes and an BEAN CHEESE BURRITO Instead I got a Crunchwrap WITH ALOT OF SOUR CREAM AND TOMATOES and a BEAN burrito . And for those of u asking why didn’t u just go back and tell them … I had already gotten home fyi. Anyways it’s really not hard to do ur job it literally says on the receipt no sour cream or tomatoes
Mike Cook
They rarely unlock their door, so if you have a large work truck that doesn't fit in drive throughs, good luck getting food in the event you actually get food its most likely gonna have hard rice or just plain suck
lil_peach !
The little 2nd shift manager needs fired, I will be taking the complaint hirer, she is very rude Everytime I go to Taco Bell they forget something with the order and the manager likes to cuss at people I have a nice video of her cussing at a drive thru customer
Stephanie Zehner
Everytime I order here something is always screwed up with my order. Tonight I ordered from here through Door dash I got four items & paid for sour cream on all of them. They put no sour cream on any of the four items I ordered but instead managed to put lettuce in them & my husband's food. I'm allergic to lettuce. I also took a bite into a raw potato. Being pregnant this is an issue. I'm beyond pissed. Not only do they screw you out of your money but this is a serious health code violation. Tried to call this location to tell them & they hung up on me & blocked my phone number. So definitely DO NOT RECOMMEND. Go to any other Taco Bell except this one.
Deb Yarber
Dissatisfied with the food. No beef in a "beefy" 5 layer and no beef in a " beef " Supreme! For $10 I should have just went home
Atmosphere: 3
Food: 1
Service: 4
Benjamin Jeffreys
Is ridiculous. Not even a teaspoon of meat. Your ripping off the town of willard. I will never return
Atmosphere: 1
Food: 1
Service: 3
Lisa Tollefson
My order was correct and received all my food in under 3 minutes.
Vegetarian options: Bean burritos, power bowls, cheesy roll up. Almost all of their food options can be made into vegetarian items.
I’ve ordered multiple times from here with orders anywhere from $20-$40. Not only is it never correct but I have to wait OVER a hour for my food. I call multiple times and never get an answer.
Constantly messing up my order... Doesn't matter what I order it's always messed up... No longer will I be going there
Carol Gardner
I ordered on line. I got the $7 luxe box. I opened up my burrito & my taco & it looked like someone took a bite out of both. Fed it to my dog. Tried to call but no one answered. What the heck?
Atmosphere: 1
Food: 1
Service: 3
Derrick Lawrence
Food is ok if you actually get what you order. but customer service is trash.
Atmosphere: 1
Food: 1
Service: 1
Andrew Vandersommen
Just wow. 25 min. Wait with no line and still got my order wrong.
Service: 1
John Leonard
Ordered, got my food and was greeted with the shift lead with slurs after i got my food and i did nothing wrong to them very unpleasant and rude.
Fast service and open late!
The service here was terrible. The staff acted like I was inconveniencing them because I asked for a drink carrier with my online order. Not to mention I stood there for 5 minutes before anyone acknowledged my existence. The gentleman that came in after me had much of the same experience. Do better or if you don't like your job find another one.
I came here today 6/15/25 at like 10:10 I ordered a Crunchwrap supreme without sour cream and tomatoes and an BEAN CHEESE BURRITO
Instead I got a Crunchwrap WITH ALOT OF SOUR CREAM AND TOMATOES and a BEAN burrito . And for those of u asking why didn’t u just go back and tell them … I had already gotten home fyi. Anyways it’s really not hard to do ur job it literally says on the receipt no sour cream or tomatoes
They rarely unlock their door, so if you have a large work truck that doesn't fit in drive throughs, good luck getting food in the event you actually get food its most likely gonna have hard rice or just plain suck
The little 2nd shift manager needs fired, I will be taking the complaint hirer, she is very rude Everytime I go to Taco Bell they forget something with the order and the manager likes to cuss at people I have a nice video of her cussing at a drive thru customer
Everytime I order here something is always screwed up with my order. Tonight I ordered from here through Door dash I got four items & paid for sour cream on all of them. They put no sour cream on any of the four items I ordered but instead managed to put lettuce in them & my husband's food. I'm allergic to lettuce. I also took a bite into a raw potato. Being pregnant this is an issue. I'm beyond pissed. Not only do they screw you out of your money but this is a serious health code violation. Tried to call this location to tell them & they hung up on me & blocked my phone number. So definitely DO NOT RECOMMEND. Go to any other Taco Bell except this one.
Dissatisfied with the food. No beef in a "beefy" 5 layer and no beef in a " beef " Supreme! For $10 I should have just went home
Atmosphere: 3
Food: 1
Service: 4
Is ridiculous. Not even a teaspoon of meat. Your ripping off the town of willard. I will never return
Atmosphere: 1
Food: 1
Service: 3
My order was correct and received all my food in under 3 minutes.
Vegetarian options: Bean burritos, power bowls, cheesy roll up. Almost all of their food options can be made into vegetarian items.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Burrito Supreme, Quesadilla, Soft Taco Supreme, Breakfast Quesadilla Combo, Soft Taco, Crunchy Taco, Beefy 5-Layer Burrito, Chipotle Sauce, Double Stacked Taco, Chalupa Supreme, Breakfast California Crunchwrap
I’ve ordered multiple times from here with orders anywhere from $20-$40. Not only is it never correct but I have to wait OVER a hour for my food. I call multiple times and never get an answer.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Constantly messing up my order... Doesn't matter what I order it's always messed up... No longer will I be going there
I ordered on line. I got the $7 luxe box. I opened up my burrito & my taco & it looked like someone took a bite out of both. Fed it to my dog. Tried to call but no one answered. What the heck?
Atmosphere: 1
Food: 1
Service: 3
Food is ok if you actually get what you order. but customer service is trash.
Atmosphere: 1
Food: 1
Service: 1
Just wow. 25 min. Wait with no line and still got my order wrong.
Service: 1
Ordered, got my food and was greeted with the shift lead with slurs after i got my food and i did nothing wrong to them very unpleasant and rude.
Atmosphere: 1
Food: 1
Service: 1
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