We were served with rudeness and with sides like broccoli for example it had only two pieces. I Was over all concerned with how they do things ..my sisters partner found hair in the food and they made up for it but our waiter was rude and our food was terrible and on top of that with the prices of everything I just feel like we were really all very disappointed and we went in with high hopes with being on the road we were hungry.. won’t be going back .
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Little Piggy Pancakes
Steve Berardinelli
Extremely disappointed, ordered three dinner meals spent a ton of money. All of the meat was inedible. The chicken tenders were rubbery undercooked and I could not bite through them. Tried to eat the pot roast. It was a worse consistency than canned dog food. My dogs wouldn’t even eat it. I thought the chicken noodle soup would be the savior and it was just as bad full of oil and tasteless too much pepper was the only thing I could taste. The portions were also a joke for the money spent. I highly recommend going across the street to Cracker Barrel.
Food: 1
Recommended dishes: Slow-Roasted Pot Roast Comfort Dinner
Frank Burke
I I ordered the honey chicken with broccoli, macaroni, and cheese. Did not receive the broccoli or the mac & cheese. And what looks like a piece of chicken you be the judge.. this is the second time that the service was very poor. I thought I’d give them another chance and they failed.. Bob is rolling over in his grave.
Food: 1
Service: 1
Rich Meyers
HORRIBLE EXPERIENCE!! We typically visit this location every few months and todays visit was just horrible. We were seated and given Menu's to review and decide what we wanted to order. The waitress came by to take our order and during my wife explaining what she wanted the waitress said that she is very tired and asked for my wife to talk slowly on what she wanted. She gave her specific instructions on what she wanted and before my wife could complete here order the waitress literally ripped the menu out of her hand. Totally rude and this is the customer service we get today. Not only was the waitress rude during the entire order process they brought out her plain chicken sandwich undercooked and "gummy". It was so bad that a knife could not even cut thru it. Very disappointed from the time we ordered to the actual food being delivered. Hoping someone reads this feedback and decides on a neighboring restaurant as this location is just HORRIBLE...
Wheelchair accessibility: Just visit another location and not the WILLOUGHBY location. Place sucks and you deserve something good for your hard earned money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Slow-Roasted Pot Roast Comfort Dinner
Joe B
Good customer service and food.
Atmosphere: 5
Food: 4
Service: 4
Kathleen Staudenbaur
Places clean staff was friendly food was good and hot. Coffee kept flowing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Cakes, Eggs and Bacon, Biscuits and Gravy
Jadranka Marich
Took my mom here for her favorite breakfast. Service was spot on . I got the breakfast bowl and it was terrific and so much food that I took home and had a 2nd breakfast today. Mom got the loaded pancakes and loved them. Food was hot and perfect. Coffee was refilled without asking. Mom says the orange juice was delicious. Well be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Everything Breakfast, Eggs and Bacon
Michael Writesel
Food was great, service was friendly and professional, nice after surgery stop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cocktail Sauce, The Everything Breakfast, Mini Sampler, Hot Cakes, Eggs and Bacon, Grilled Chicken, Grilled Chicken Cobb Salad, Country Fried Steak with Mash and Broccoli
Philomena Manchook
The food took very long and we were the only table waiting for food. The food came out cold and not as ordered. I complained that my onions and cheese were not on my hashbrowns and the server went back and put raw onions and shredded cheese on them and brought it back out. This place went downhill so bad not worth going and I use to love Bob Evans so sad.
Atmosphere: 1
Food: 1
Service: 1
Mick La Lopa
It took a very long time for a server when seated. The two were very attentive to others whom it seemed they knew. We finally placed an order and there were issues, which they corrected, but don't like the hassle. Not used to poor service at Bob Evans.
Went to this wonderful fancy restaurant this early Thanksgiving morning for breakfast. We went inside to get our table. Server got us to our table 8 seconds to 9 seconds faster. Server was incredibly kind-hearted to us. When asked about our breakfast orders this morning, server was professional, genuine and gracious. I must say, staff wasted zero time at all preparing our breakfast food and drinks. Tables are incredibly clean. Service here is generous, loyal, loving, and respectable. Breakfast was delivered to us. Chocolate milk was delivered on time. Chocolate pancakes tasted incredibly wonderful. Sausage links were awesome! As for the chocolate milk, it was fantastic. Tasted the scrambled eggs and they were also fantastic. Staff is very kind-hearted. Food here's awesome. I am grateful to the delightful service and the delightful staff for preparing our food and for caring and for the loyalty for customers.
Atmosphere: 5
Food: 5
Service: 5
Bennie Harper
Order turkey 3 course, Turkey meal totally unsatisfactory. Totally totally one piece of Turkey it was. Mashed potatoes. Stuffing one small piece of turkey very bad , very poor
We were served with rudeness and with sides like broccoli for example it had only two pieces. I Was over all concerned with how they do things ..my sisters partner found hair in the food and they made up for it but our waiter was rude and our food was terrible and on top of that with the prices of everything I just feel like we were really all very disappointed and we went in with high hopes with being on the road we were hungry.. won’t be going back .
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Little Piggy Pancakes
Extremely disappointed, ordered three dinner meals spent a ton of money. All of the meat was inedible. The chicken tenders were rubbery undercooked and I could not bite through them. Tried to eat the pot roast. It was a worse consistency than canned dog food. My dogs wouldn’t even eat it. I thought the chicken noodle soup would be the savior and it was just as bad full of oil and tasteless too much pepper was the only thing I could taste. The portions were also a joke for the money spent. I highly recommend going across the street to Cracker Barrel.
Food: 1
Recommended dishes: Slow-Roasted Pot Roast Comfort Dinner
I I ordered the honey chicken with broccoli, macaroni, and cheese. Did not receive the broccoli or the mac & cheese. And what looks like a piece of chicken you be the judge.. this is the second time that the service was very poor. I thought I’d give them another chance and they failed.. Bob is rolling over in his grave.
Food: 1
Service: 1
HORRIBLE EXPERIENCE!! We typically visit this location every few months and todays visit was just horrible. We were seated and given Menu's to review and decide what we wanted to order. The waitress came by to take our order and during my wife explaining what she wanted the waitress said that she is very tired and asked for my wife to talk slowly on what she wanted. She gave her specific instructions on what she wanted and before my wife could complete here order the waitress literally ripped the menu out of her hand. Totally rude and this is the customer service we get today. Not only was the waitress rude during the entire order process they brought out her plain chicken sandwich undercooked and "gummy". It was so bad that a knife could not even cut thru it. Very disappointed from the time we ordered to the actual food being delivered. Hoping someone reads this feedback and decides on a neighboring restaurant as this location is just HORRIBLE...
Wheelchair accessibility: Just visit another location and not the WILLOUGHBY location. Place sucks and you deserve something good for your hard earned money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Slow-Roasted Pot Roast Comfort Dinner
Good customer service and food.
Atmosphere: 5
Food: 4
Service: 4
Places clean staff was friendly food was good and hot. Coffee kept flowing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Cakes, Eggs and Bacon, Biscuits and Gravy
Took my mom here for her favorite breakfast.
Service was spot on .
I got the breakfast bowl and it was terrific and so much food that I took home and had a 2nd breakfast today.
Mom got the loaded pancakes and loved them.
Food was hot and perfect.
Coffee was refilled without asking.
Mom says the orange juice was delicious.
Well be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Everything Breakfast, Eggs and Bacon
Food was great, service was friendly and professional, nice after surgery stop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cocktail Sauce, The Everything Breakfast, Mini Sampler, Hot Cakes, Eggs and Bacon, Grilled Chicken, Grilled Chicken Cobb Salad, Country Fried Steak with Mash and Broccoli
The food took very long and we were the only table waiting for food. The food came out cold and not as ordered. I complained that my onions and cheese were not on my hashbrowns and the server went back and put raw onions and shredded cheese on them and brought it back out. This place went downhill so bad not worth going and I use to love Bob Evans so sad.
Atmosphere: 1
Food: 1
Service: 1
It took a very long time for a server when seated. The two were very attentive to others whom it seemed they knew. We finally placed an order and there were issues, which they corrected, but don't like the hassle. Not used to poor service at Bob Evans.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Very very nice
Atmosphere: 5
Food: 5
Service: 5
Went to this wonderful fancy restaurant this early Thanksgiving morning for breakfast. We went inside to get our table. Server got us to our table 8 seconds to 9 seconds faster. Server was incredibly kind-hearted to us. When asked about our breakfast orders this morning, server was professional, genuine and gracious. I must say, staff wasted zero time at all preparing our breakfast food and drinks. Tables are incredibly clean. Service here is generous, loyal, loving, and respectable. Breakfast was delivered to us. Chocolate milk was delivered on time. Chocolate pancakes tasted incredibly wonderful. Sausage links were awesome! As for the chocolate milk, it was fantastic. Tasted the scrambled eggs and they were also fantastic. Staff is very kind-hearted. Food here's awesome. I am grateful to the delightful service and the delightful staff for preparing our food and for caring and for the loyalty for customers.
Atmosphere: 5
Food: 5
Service: 5
Order turkey 3 course, Turkey meal totally unsatisfactory. Totally totally one piece of Turkey it was.
Mashed potatoes. Stuffing one small piece of turkey very bad , very poor
Food: 1
This is I wait 2hour a order don’t order guys
Atmosphere: 1
Food: 1
Service: 1
Nasty place and people with attitude
Atmosphere: 1
Food: 1
Service: 1
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