Great tasting food and excellent staff. Definitely recommend getting breakfast at this place. 👍
Mark Angus
It's a good place they have lox and cream cheese and onion Bagel sandwich
Mr Morgan
I ordered a bagle asked for no pepper an they gave me a sandwich that had heavy amount of pepper in the sauce, the sandwich would of tasted great if the person would of listen to my request.. don't order farmhouse sandwich if you don't like pepper
Sharena M
I can honestly say this is a favorite spot of mine since my first visit! Staff is always in such a great mood and the food never disappoints.
Mariana Hidalgo Quirós
Excellent customer service
Marquise Givhan
My department ordered multiple things from this specific store (WILLOUGBY), only to find out multiple things were missing. The items we ordered were wrong AND the items that were supposed to come on our sandwich were not what we ordered! I understand some things they may have been out of, but this is ridiculous. Don’t waste your money at this location! The mentor Ohio location is always stocked and fresh. What a SHAME!
Jesse Prince
Food was great. Had the Smoked Salmon bagel sandwich and loved it. Well filled for the price, everything tasted fresh, and the quality was very good. Will for sure come back again, especially for this sandwich. Staff was also very friendly and fast.
Charlotte Fluker
I had the salmon bagel and baby it was gooooodd😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Josh George
I want to give this place a 5 star rating because I love bruegger's. It reaks of extremely poor ownership and management. Everytime i go they are out of cinnamon sugar, and the vermonter bagel. It's an every single weekend thing which should be an UNACCEPTABLE standard by the owner/manager. I can understand that happening with a new business that is getting a feel for count, but this place has been in operation for long enough tha there 100% NO excuse. If they owner has to come in and make bagels than that's what you do IF YOU CARE. Another UNACCEPTABLE aspect is how nasty this place is. As soon as you walk in the doors look like they hadn't been cleaned in years, the coffee area is beyond disgusting, the ceiling, the vents, around the register and cc machine, absolutely ridiculous. If I owned this place and I couldn't afford the employees to make these standards possible, I'd come in on my own damn time and see that this place says I care about my customers, I want them to feel like there food is being handled in a clean environment, I want them to be able to order a bagel and get that bagel. IT'S A BAGEL PLACE! that's all you provide! If the owner is physically incapable maybe it's time to part ways? Idk, but ya gotta do better.
Came to this location a recent Saturday morning and we received wonderful service from the partners working. My son had a soccer game and they engaged him about that and told us to come back to let them know how he played and if his team won they’d give him a bagel - good hospitality for usre; Our breakfast sandwiches “hit the spot” as well.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel, Sandwich
Karl Ringenbach
Rude cashier. Manager didn’t even apologize for the rude comments. Not how you run a business. Have had poor customer service here several times recently. Not worth being treated rudely over a bagel. Hopefully customer service and apologies return to this location.
Jackie Glicken
Service was awesome! The bagels are fresh!!
Atmosphere: 4
Food: 5
Service: 5
Thomas Balash (Tommy)
Served me cold hash browns on my way to work and of course i dont have time to go back, thanks a lot, last time I ever eat here
Atmosphere: 1
Food: 1
Service: 1
Hope Forristal
This is by far the worst location I’ve ever been too. My bagel sandwich is always cold. It seems like the staff rush through to get orders done. They shut down everything an hour before they close. Almost every time I leave, I leave disappointed. MENTOR LOCATION IS AMAZING THOUGH! :)
Always come here for a quick yummy breakfast
Great tasting food and excellent staff. Definitely recommend getting breakfast at this place. 👍
It's a good place they have lox and cream cheese and onion Bagel sandwich
I ordered a bagle asked for no pepper an they gave me a sandwich that had heavy amount of pepper in the sauce, the sandwich would of tasted great if the person would of listen to my request.. don't order farmhouse sandwich if you don't like pepper
I can honestly say this is a favorite spot of mine since my first visit! Staff is always in such a great mood and the food never disappoints.
Excellent customer service
My department ordered multiple things from this specific store (WILLOUGBY), only to find out multiple things were missing. The items we ordered were wrong AND the items that were supposed to come on our sandwich were not what we ordered! I understand some things they may have been out of, but this is ridiculous. Don’t waste your money at this location! The mentor Ohio location is always stocked and fresh. What a SHAME!
Food was great. Had the Smoked Salmon bagel sandwich and loved it. Well filled for the price, everything tasted fresh, and the quality was very good. Will for sure come back again, especially for this sandwich. Staff was also very friendly and fast.
I had the salmon bagel and baby it was gooooodd😋😋😋
Atmosphere: 5
Food: 5
Service: 5
I want to give this place a 5 star rating because I love bruegger's. It reaks of extremely poor ownership and management. Everytime i go they are out of cinnamon sugar, and the vermonter bagel. It's an every single weekend thing which should be an UNACCEPTABLE standard by the owner/manager. I can understand that happening with a new business that is getting a feel for count, but this place has been in operation for long enough tha there 100% NO excuse. If they owner has to come in and make bagels than that's what you do IF YOU CARE. Another UNACCEPTABLE aspect is how nasty this place is. As soon as you walk in the doors look like they hadn't been cleaned in years, the coffee area is beyond disgusting, the ceiling, the vents, around the register and cc machine, absolutely ridiculous. If I owned this place and I couldn't afford the employees to make these standards possible, I'd come in on my own damn time and see that this place says I care about my customers, I want them to feel like there food is being handled in a clean environment, I want them to be able to order a bagel and get that bagel. IT'S A BAGEL PLACE! that's all you provide! If the owner is physically incapable maybe it's time to part ways? Idk, but ya gotta do better.
Restaurantji Recommends
Came to this location a recent Saturday morning and we received wonderful service from the partners working. My son had a soccer game and they engaged him about that and told us to come back to let them know how he played and if his team won they’d give him a bagel - good hospitality for usre; Our breakfast sandwiches “hit the spot” as well.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel, Sandwich
Rude cashier. Manager didn’t even apologize for the rude comments. Not how you run a business. Have had poor customer service here several times recently. Not worth being treated rudely over a bagel. Hopefully customer service and apologies return to this location.
Service was awesome! The bagels are fresh!!
Atmosphere: 4
Food: 5
Service: 5
Served me cold hash browns on my way to work and of course i dont have time to go back, thanks a lot, last time I ever eat here
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst location I’ve ever been too. My bagel sandwich is always cold. It seems like the staff rush through to get orders done. They shut down everything an hour before they close. Almost every time I leave, I leave disappointed. MENTOR LOCATION IS AMAZING THOUGH! :)
Atmosphere: 1
Food: 1
Service: 1
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