Example when having promotion like a free donut with a coffee purchase you have to ask for it and instead of the bags they are giving away with them I get the basic paper bag what special treat do you have to have just to get what being promoted to other customers.
Atmosphere: 2
Food: 2
Service: 1
Ocean Space
The staff is always so chill and I have never had a problem with my orders. The staff is super helpful too, even when they dont have to be. I love it
Atmosphere: 5
Food: 5
Service: 5
Bonnie Hansen
Stale donuts
Lindsey Moore
First and foremost, I want to say that this is not a reflection of the staff that works at this location. However, I pre-ordered six packs of munchkins, 10 count to bring to professional clients in the area for the holidays. I have done this for multiple other Dunkin locations recently. When I went there to pick up my order, they were all in rolled up bags. They informed me that at that location they do not get provided the boxes that are advertised on the Dunkin app or website. This “cost saving” idea from the owner is unprofessional and lazy.
Food: 1
Justin Noneya
The rating should be one star .Just drive by . Don't stop .an think it's going to be good this time, it will be worse . If u want the rudest staff and the worst coffee stop here . If not just don't bother save your 11 dollars .
Atmosphere: 1
Food: 1
Service: 1
sean wahl
Probably the worst coffee I've ever tasted in my life. If I had to describe how I thought it may taste imagine a cup of burnt butt hair.
Food: 1
Tammy Ladner
this place is crap. The employees are rude and the drive-through is stupid!!!
Atmosphere: 1
Food: 1
Service: 1
Jon
Quick service, location frequently has their mobile ordering shut off
Atmosphere: 4
Food: 4
Service: 4
Angela Sydenstricker
Not open for stated hours
Abs
Got my coffee wrong but it’s alright it happens I guess not much I could do unless we drove all the way back
As a black women I would not be coming here anymore. The people are racist. I went thru drive thru and I noticed I only got a few hash browns. Went in and nobody acknowledged me. Nobody was willing to help me. I was being ignored and literally had to say something to be recognized. I did notice that when the other race came in they welcomed them. Black people please spend your money elsewhere. Just because of our color doesn’t mean that we should be ignored and treated differently like our money not good enough. The people were very rude and no great customer at all.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Smith
Not accepting mobile orders. No explanation as to why.
Kayla Hershberger
Everytime I come here it’s mobile order only…drove 10mins away to Starbucks.. tired of getting disappointed by drive through or mobile only..
Barb B
On Thursday morning, my son-in-law ordered 2 coffees and 2 pastries from the drive-thru. The coffees were suppose to be black and instead got caramel swirl with cream & sugar ? I had to text my son-in-law @ work to tell him my coffee was not what he ordered & was told his was wrong also. How hard is it to make sure the order is right, especially nowadays with the cost of coffee being high & so from now on, we will be checking the order if we do decide to go back..
Atmosphere: 3
Food: 3
Service: 1
John Ready
Horrible.... Customers in the Drive-Thru we're just driving off due to the wait time... My mobile order did not print on their end so my order was not ready. I felt sorry for the two employees trying to run the drive-thru the lobby as well as doordash and mobile orders. Apparently the general manager only works the day shifts and consistently leaves early leaving the team short staffed. Unfortunately dunkin' donuts does not pay their store managers well so you end up with this quality of leadership... Back to Starbucks!!!
Example when having promotion like a free donut with a coffee purchase you have to ask for it and instead of the bags they are giving away with them I get the basic paper bag what special treat do you have to have just to get what being promoted to other customers.
Atmosphere: 2
Food: 2
Service: 1
The staff is always so chill and I have never had a problem with my orders. The staff is super helpful too, even when they dont have to be. I love it
Atmosphere: 5
Food: 5
Service: 5
Stale donuts
First and foremost, I want to say that this is not a reflection of the staff that works at this location. However, I pre-ordered six packs of munchkins, 10 count to bring to professional clients in the area for the holidays. I have done this for multiple other Dunkin locations recently. When I went there to pick up my order, they were all in rolled up bags. They informed me that at that location they do not get provided the boxes that are advertised on the Dunkin app or website. This “cost saving” idea from the owner is unprofessional and lazy.
Food: 1
The rating should be one star .Just drive by . Don't stop .an think it's going to be good this time, it will be worse . If u want the rudest staff and the worst coffee stop here . If not just don't bother save your 11 dollars .
Atmosphere: 1
Food: 1
Service: 1
Probably the worst coffee I've ever tasted in my life. If I had to describe how I thought it may taste imagine a cup of burnt butt hair.
Food: 1
this place is crap. The employees are rude and the drive-through is stupid!!!
Atmosphere: 1
Food: 1
Service: 1
Quick service, location frequently has their mobile ordering shut off
Atmosphere: 4
Food: 4
Service: 4
Not open for stated hours
Got my coffee wrong but it’s alright it happens I guess not much I could do unless we drove all the way back
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
As a black women I would not be coming here anymore. The people are racist. I went thru drive thru and I noticed I only got a few hash browns. Went in and nobody acknowledged me. Nobody was willing to help me. I was being ignored and literally had to say something to be recognized. I did notice that when the other race came in they welcomed them. Black people please spend your money elsewhere. Just because of our color doesn’t mean that we should be ignored and treated differently like our money not good enough. The people were very rude and no great customer at all.
Atmosphere: 1
Food: 1
Service: 1
Not accepting mobile orders. No explanation as to why.
Everytime I come here it’s mobile order only…drove 10mins away to Starbucks.. tired of getting disappointed by drive through or mobile only..
On Thursday morning, my son-in-law ordered 2 coffees and 2 pastries from the drive-thru. The coffees were suppose to be black and instead got caramel swirl with cream & sugar ? I had to text my son-in-law @ work to tell him my coffee was not what he ordered & was told his was wrong also. How hard is it to make sure the order is right, especially nowadays with the cost of coffee being high & so from now on, we will be checking the order if we do decide to go back..
Atmosphere: 3
Food: 3
Service: 1
Horrible.... Customers in the Drive-Thru we're just driving off due to the wait time... My mobile order did not print on their end so my order was not ready. I felt sorry for the two employees trying to run the drive-thru the lobby as well as doordash and mobile orders. Apparently the general manager only works the day shifts and consistently leaves early leaving the team short staffed. Unfortunately dunkin' donuts does not pay their store managers well so you end up with this quality of leadership... Back to Starbucks!!!
Atmosphere: 1
Food: 1
Service: 1
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