McDonald's

36390 Euclid Ave, Willoughby
(440) 942-7792

Recent Reviews

Sort by
Jamie K

I never expect much, because fast food is fast food, your expectations should be pretty low to begin with. But this location is just bad. Employees are rude, barely speak intelligible English. Drive through is super slow, like we waited over 20 minutes the last time we went for two happy meals. Had to go inside and speak to a manager, turns out they gave our order to someone else and then ignored us sitting at their window. Don't waste your time going to this location!

Atmosphere: 2

Food: 1

Service: 1

john campolieti

This has to be one of the worst McDonald's in the state i stopped there for a quick breakfast which I thought was a simple order off their menu, it turned out to be a 15 minute wait for of course the order was messed up, I will never stop their again. What ever the workers are paid it's too much.
I

Sarah

Will not go to a McDonald's again. Zero customer service it is all touch screen now. Food is way over priced. Went for my daughter and even she was disappointed in the food as well. Lesson learned. I don't generally eat fast food but Raising Cane's sucked so we went here for better. Lost in both shots.

Atmosphere: 1

Food: 2

Service: 1

lorenZO

Ordered a double quarter pounder that smells like straight fish. Glad I don't have seafood allergies, because I guarantee this is cross contaminated. Not eating this trash 🗑️

Atmosphere: 1

Food: 1

Service: 1

wenllys mendez

I usually come here mostly at night to eat and on Google it says they close at 11. And it's 10 and it's already closed and they didn't let me in.

Dixon Erp

The place says it closes at 11pm and it's 10:00pm and it's already closed.

Stefanie R

Worst service ever. Food always wrong. Especially during night shift.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fries, Big Mac

Michael Funari

SLOWEST McDonald's of all time. You go in, wait 15-20 minutes for food and they forget straws for drinks so that takes 2-3 more minutes because no one comes to serve the line at the register.

Atmosphere: 1

Food: 3

Service: 1

Zach Slone

Dinner box comes with napkins right? Also all 4 sets of friends just supper soggy and barley seemed cooked.

Rayshawn Reed

Not for me my friends

Atmosphere: 1

Food: 3

Service: 1

Alexander Senik

Every time I come here with a online order they always only give me one 20 piece instead of the 2 20 pieces I order, I always have to stand at the front counter for almost 5 minutes till someone comes and talks to me too

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries, Chicken Mcnuggets, Hamburger Happy Meal

Betty Nunn

It takes forever at the drive-thru it takes forever just to place your order then you're sitting there drive through at least 5 to 10 minutes and then to get your food ice cold and hard the cheeseburgers were hard and ice cold and the fries were ice cold

Atmosphere: 5

Food: 1

Service: 1

Bre Gillard

Takes to slow when there are not many ppl here bad customer service had cops called for no reason racist tall worker is racist.

Atmosphere: 1

Food: 1

Service: 1

Carlos Olivares

The products are very small, they have dropped a lot in quality and quantity

Kid-friendliness: High calorie foods

Wheelchair accessibility: With access

Food: 1

Jahlil Flowers

Breakfast is fast hot and good

Atmosphere: 4

Food: 4

Service: 4

Loading...