Starbucks

Name: Starbucks
Address: 5880 SOM Ctr Rd, Willoughby, Ohio, 44094, US
Telephone: (216) 387-3870
Price range: $
Rating: 3.7

$ • Coffee Shops

Hours:
5880 SOM Ctr Rd, Willoughby
(216) 387-3870

Menu Order Online

About Starbucks

Starbucks offers a friendly and welcoming experience with polite and professional staff who are always engaging. Customers can expect their drinks ready upon arrival, and the store features popular items like birthday cake pops that kids enjoy. The bacon croissant sandwich remains a favorite on the menu. Despite occasional issues with some drinks, staff members like Dacoda provide helpful recommendations to ensure a good start to the day. The energy in the store is lively, and staff often take the time to greet customers warmly, making each visit pleasant. Customers appreciate the variety of drinks, such as the matcha lavender latte, which can be enjoyed hot and steamed instead of cold, with options like agave and oat milk for vegan preferences. The staff are consistently kind and friendly, and even when mistakes happen, they act quickly to fix them. The store is very clean and has signs offering free refills for dine-in customers. However, some customers find the new system of ordering behind the counter inconvenient, especially when requesting additions like cinnamon or hot sleeves, which can lead to frustration. Overall, Starbucks continues to be a place where friendly service and good coffee help create a positive experience, though a few have had less pleasant encounters with staff.