Awesome atmosphere safe parking staff greets you as soon as you walk inside of the coffee shop
Atmosphere: 5
Food: 3
Service: 4
Ashley Uher
Today my husband ordered me my favorite drink. Venti iced americano with vanilla and whole milk. This is how my husband received my coffee. Luckily we weren’t traveling otherwise we would have had no way of mixing it. My husband brought it home to me and I was shocked. I mixed it myself and it tasted great as usual but this could have been better executed.
Food: 3
Massah Lee
They are always so kind and friendly. Even when they mess up customer service is quick to take action and correct the mistake. I don't know what I would do without this place honestly probably be very tired.
Atmosphere: 5
Food: 5
Service: 5
Sara D.
Very nice and clean, very kind employees, and they even had a sign that said free refills if you dine in. The cold brew coffee I had was great! Just perfect. So no complaints
Atmosphere: 4
Food: 4
Service: 4
Samantha Sutton
I usually don't have any issues with the Starbucks. But today, I was greeted by a very negative vied person, I don't want to ever talk down on somebody because everybody has a bad day. But I kept smiling at this person free give me I'm not sure who they were, but they have long blonde hair and a ponytail and looked like they've never smiled in their life. Besides getting my drink wrong. And asking politely for it to be fixed.I was greeted again with an Ira.And like it was my fault that they messed up my drink.This is not the first time that this has happened.Which is sad because the starbucks used to be my favorite.
Atmosphere: 1
Food: 4
Service: 1
Arlon Yeager
Please give Zak a refresher in cx service, I’m a regular at this location and the customer service is usually top tier so much so that I will not let Zak’s overly sassy/ passive aggressive attitude and poor performance give you guys a low rating.
Jenny Rose
megan and kyra are the best!!! super nice girls & so helpful & accommodating. i come to this location cause of them since they know how to make the brown sugar shaken espresso the right way!
Atmosphere: 5
Food: 5
Service: 5
Chelsey Jones
I stop at the Starbucks regularly on my way into the office. The staff is always so kind and engaging and my drinks are always exactly what I order. They are always busy in the drive through and store but still take the time to say good morning and create a good customer experience. I even recently had one of the crew sing ABBA with me when I walked in wearing a dancing queen shirt. The energy in the store makes my morning, the coffee is just what brought me in.
Atmosphere: 5
Food: 5
Service: 5
Amanda N
Ordered light ice, this is what I got. The dragon drink tastes like it was made with straight water. Do yourself a favor and drive to the other location
Andrea F
The guy severing me was very rude and snarky. I ordered 2 small Frappuccino. It took 25 minutes. The people before us took a refund because they were waiting over 30 minutes. Definitely do not recommend this Starbucks. Go elsewhere and save your time and money.
I dined in today and had a frustrating experience that I think needs addressing. While I was speaking to my cashier, Rocky, about whether my iced shaken espresso could be decaf, he seemed unsure, so he turned to Morgan for help. Unfortunately, Morgan replied, “I have too many food orders, ask someone else,” and walked away. Absolutely unacceptable!
Rocky then approached a barista named Coda, who also brushed him off by saying, “I don’t know, I’m busy.” It was clear that Rocky is a newer employee trying his best, but the lack of support around him made my visit challenging.
To add to the disappointment, both of my drinks came out completely wrong. I asked for extra hazelnut in one drink and for strawberry purée to be lined in the cup for the other—neither was done. As Rocky took my order, he paused frequently, clearly trying to navigate the register and look for the right buttons.
It’s disheartening to see a team not supporting each other. My order could have been correct if there had been a little camaraderie and guidance among the staff. It feels like many employees are in a “just doing my job and going home” mindset, which doesn’t foster a positive working environment or enhance customer service.
I believe that a bit of teamwork and mutual support can make a huge difference, both for new employees and for customers. I hope to see improvement next time!
Bridgette Thomas
I work hybrid remote therefore choosing to work from this location DAILY....I am typically treated with excellent customer service being greeted by all staff and called by name. However; on this particular day I had a manager approach me and Inform me that I need to buy something if I am going to stay as a part of their policy. I am fine with the policy, but what I am not fine with is the fact that I spend about 10 -$15 daily at this Starbucks only for something like that to be said to me. It is very important to know who your faithful customers are. 😐 In addition another young lady sat down next to me tjat i have never seen before and purchased absolutely nothing and did not receive the same speech. Again it is important to know who your faithful customers are and use sound judgment. I had planned to buy something as I always do just not that moment....
Nigel Adams
I come here a lot and it’s a solid location! However, if you’re going to be open on a holiday, be all the way open!! It took 35 min to service 5 cars in the drive through on Easter. Management is for sure to blame.
Awesome atmosphere safe parking staff greets you as soon as you walk inside of the coffee shop
Atmosphere: 5
Food: 3
Service: 4
Today my husband ordered me my favorite drink. Venti iced americano with vanilla and whole milk. This is how my husband received my coffee. Luckily we weren’t traveling otherwise we would have had no way of mixing it. My husband brought it home to me and I was shocked. I mixed it myself and it tasted great as usual but this could have been better executed.
Food: 3
They are always so kind and friendly. Even when they mess up customer service is quick to take action and correct the mistake. I don't know what I would do without this place honestly probably be very tired.
Atmosphere: 5
Food: 5
Service: 5
Very nice and clean, very kind employees, and they even had a sign that said free refills if you dine in. The cold brew coffee I had was great! Just perfect. So no complaints
Atmosphere: 4
Food: 4
Service: 4
I usually don't have any issues with the Starbucks. But today, I was greeted by a very negative vied person, I don't want to ever talk down on somebody because everybody has a bad day. But I kept smiling at this person free give me I'm not sure who they were, but they have long blonde hair and a ponytail and looked like they've never smiled in their life. Besides getting my drink wrong. And asking politely for it to be fixed.I was greeted again with an Ira.And like it was my fault that they messed up my drink.This is not the first time that this has happened.Which is sad because the starbucks used to be my favorite.
Atmosphere: 1
Food: 4
Service: 1
Please give Zak a refresher in cx service, I’m a regular at this location and the customer service is usually top tier so much so that I will not let Zak’s overly sassy/ passive aggressive attitude and poor performance give you guys a low rating.
megan and kyra are the best!!! super nice girls & so helpful & accommodating. i come to this location cause of them since they know how to make the brown sugar shaken espresso the right way!
Atmosphere: 5
Food: 5
Service: 5
I stop at the Starbucks regularly on my way into the office. The staff is always so kind and engaging and my drinks are always exactly what I order. They are always busy in the drive through and store but still take the time to say good morning and create a good customer experience. I even recently had one of the crew sing ABBA with me when I walked in wearing a dancing queen shirt. The energy in the store makes my morning, the coffee is just what brought me in.
Atmosphere: 5
Food: 5
Service: 5
Ordered light ice, this is what I got. The dragon drink tastes like it was made with straight water. Do yourself a favor and drive to the other location
The guy severing me was very rude and snarky. I ordered 2 small Frappuccino. It took 25 minutes. The people before us took a refund because they were waiting over 30 minutes. Definitely do not recommend this Starbucks. Go elsewhere and save your time and money.
Restaurantji Recommends
Great experience
I dined in today and had a frustrating experience that I think needs addressing. While I was speaking to my cashier, Rocky, about whether my iced shaken espresso could be decaf, he seemed unsure, so he turned to Morgan for help. Unfortunately, Morgan replied, “I have too many food orders, ask someone else,” and walked away. Absolutely unacceptable!
Rocky then approached a barista named Coda, who also brushed him off by saying, “I don’t know, I’m busy.” It was clear that Rocky is a newer employee trying his best, but the lack of support around him made my visit challenging.
To add to the disappointment, both of my drinks came out completely wrong. I asked for extra hazelnut in one drink and for strawberry purée to be lined in the cup for the other—neither was done. As Rocky took my order, he paused frequently, clearly trying to navigate the register and look for the right buttons.
It’s disheartening to see a team not supporting each other. My order could have been correct if there had been a little camaraderie and guidance among the staff. It feels like many employees are in a “just doing my job and going home” mindset, which doesn’t foster a positive working environment or enhance customer service.
I believe that a bit of teamwork and mutual support can make a huge difference, both for new employees and for customers. I hope to see improvement next time!
I work hybrid remote therefore choosing to work from this location DAILY....I am typically treated with excellent customer service being greeted by all staff and called by name. However; on this particular day I had a manager approach me and Inform me that I need to buy something if I am going to stay as a part of their policy. I am fine with the policy, but what I am not fine with is the fact that I spend about 10 -$15 daily at this Starbucks only for something like that to be said to me. It is very important to know who your faithful customers are. 😐 In addition another young lady sat down next to me tjat i have never seen before and purchased absolutely nothing and did not receive the same speech. Again it is important to know who your faithful customers are and use sound judgment. I had planned to buy something as I always do just not that moment....
I come here a lot and it’s a solid location!
However, if you’re going to be open on a holiday, be all the way open!! It took 35 min to service 5 cars in the drive through on Easter.
Management is for sure to blame.
Great shop
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