Starbucks

36900 Vine St, Willoughby
(440) 305-7206

Recent Reviews

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Lynn Gatti

Friendly staff that gets my order right everytime!!!

Atmosphere: 5

Food: 5

Service: 5

Loren Hoegler

Amazing customer service. They really care about making your drink right. April was amazing and didn’t stop till my drink was perfect. Thank you so much for a great start to my day

Atmosphere: 5

Food: 5

Service: 5

Sharon Walker

I love the atmosphere. One of my favorite Starbucks to go to . The staff is always friendly. I always have to get my order to go because of work. Never a long of a wait for my items. Keep up the good work guys.

Atmosphere: 5

Food: 5

Service: 5

Anastasia Acoff

Great establishment, very friendly and ran by great people… Special shout out to both managers Aj and Marissa, always keeping their employees on their toes and providing excellent service!

Atmosphere: 5

Food: 5

Service: 5

june

Customer service was very bad , we ordered 9 drinks and they didn’t pack it. We asked for a bag and they threw it at us. They forgot my CREAM CHEESE and asked us to pay 1$ even though it complimentary.

Atmosphere: 1

Food: 4

Service: 1

Lee Haust

Took 15 minutes to get an Americano, there was one group ahead when I went in. A number of drive through orders were taken while I waited. The drink was made incorrectly.

D A (LadyD)

9/1: 7:00 no customers, I was there to study, oops forgot wallet. I was approached by by am employee stating policy of buying something in order to stay. I told the employee I forgot my wallet, wife is coming the employee understood and left. No more than 10 minutes later I was told to leave by the manager stating the policy once again, and at the same time my wife pulled up. Just to prove a point I paid for a small black coffee and stated that I felt uncomfortable and to take consideration circumstances. Corporate was called and yes the policy was discussed, but they did make it right by a gift card.

Service: 1

Gabriel kazerooni

Standard
Starbucks seems to be over charging

Atmosphere: 2

Food: 3

Service: 4

Kayla Heasley

Asked for light oat milk in my cold brew... Literally got a cup of iced milk... Count your days Starbucks.

Ryan Dangler

This is the worst Java Chip ever. Super thin. Rug up wrong as well. Never be back to this location.

Atmosphere: 4

Food: 1

Service: 5

Pamela Tomcik

Service was very good and fast!

Atmosphere: 5

Food: 5

Service: 5

Lakisha Robinson

Great customer service very nice and pleasant. I enjoy coming there every time.

Atmosphere: 5

Food: 5

Service: 5

Bre Tv

I love this Starbucks workers are always so friendly

Atmosphere: 5

Food: 5

Service: 5

Cheree Burdette

Great and clean atmosphere. EXCELLENT customer service!

Atmosphere: 5

Food: 5

Service: 5

Arthur

Great store! Very professional, fast and awesome customer service

Atmosphere: 5

Food: 5

Service: 5

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