Starbucks
                                36900 Vine St, Willoughby
                                 (440) 305-7206
                            
Recent Reviews
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Friendly staff that gets my order right everytime!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service. They really care about making your drink right. April was amazing and didn’t stop till my drink was perfect. Thank you so much for a great start to my day
Atmosphere: 5
Food: 5
Service: 5
I love the atmosphere. One of my favorite Starbucks to go to . The staff is always friendly. I always have to get my order to go because of work. Never a long of a wait for my items. Keep up the good work guys.
Atmosphere: 5
Food: 5
Service: 5
Great establishment, very friendly and ran by great people… Special shout out to both managers Aj and Marissa, always keeping their employees on their toes and providing excellent service!
Atmosphere: 5
Food: 5
Service: 5
Customer service was very bad , we ordered 9 drinks and they didn’t pack it. We asked for a bag and they threw it at us. They forgot my CREAM CHEESE and asked us to pay 1$ even though it complimentary.
Atmosphere: 1
Food: 4
Service: 1
Took 15 minutes to get an Americano, there was one group ahead when I went in. A number of drive through orders were taken while I waited. The drink was made incorrectly.
9/1: 7:00 no customers, I was there to study, oops forgot wallet. I was approached by by am employee stating policy of buying something in order to stay. I told the employee I forgot my wallet, wife is coming the employee understood and left. No more than 10 minutes later I was told to leave by the manager stating the policy once again, and at the same time my wife pulled up. Just to prove a point I paid for a small black coffee and stated that I felt uncomfortable and to take consideration circumstances. Corporate was called and yes the policy was discussed, but they did make it right by a gift card.
Service: 1
Standard
Starbucks seems to be over charging
Atmosphere: 2
Food: 3
Service: 4
Asked for light oat milk in my cold brew... Literally got a cup of iced milk... Count your days Starbucks.
This is the worst Java Chip ever. Super thin. Rug up wrong as well. Never be back to this location.
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Service was very good and fast!
Atmosphere: 5
Food: 5
Service: 5
Great customer service very nice and pleasant. I enjoy coming there every time.
Atmosphere: 5
Food: 5
Service: 5
I love this Starbucks workers are always so friendly
Atmosphere: 5
Food: 5
Service: 5
Great and clean atmosphere. EXCELLENT customer service!
Atmosphere: 5
Food: 5
Service: 5
Great store! Very professional, fast and awesome customer service
Atmosphere: 5
Food: 5
Service: 5
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