Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 30480 Lakeshore Blvd, Willowick, Ohio, 44095, US
Telephone: (440) 361-7247
Price range: $
Rating: 3.2

$ • Coffee Shops

Hours:
30480 Lakeshore Blvd, Willowick
(440) 361-7247

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a variety of popular drinks and food items, with many customers praising the friendly staff and good service. Several reviews highlight the welcoming attitude of employees, with one mentioning an employee patiently helping a new team member learn to make drinks, demonstrating genuine kindness among the staff. Customers often appreciate the staff’s patience and helpfulness, which enhances their experience at this location.

However, not all experiences are perfect. Some customers have faced issues with long wait times, especially in the drive-through, which can take over 15 minutes even on quiet days. These delays have caused frustration, particularly when orders are not made correctly or are of poor quality. One reviewer shared that despite multiple visits and customizations, their drinks were consistently messed up, and the coffee was disappointing, tasting bitter and like dirt water. They also noted that even with remakes, the quality did not improve, though they appreciated being offered the drink for free after the wait.

Other customers have noticed improvements at certain locations. One reviewer praised a specific store for its improved service and quality, mentioning that the staff was patient and knowledgeable, especially highlighting a helpful employee who recommended a brown sugar shaken espresso with cinnamon dolce cold foam. Additionally, early morning staff like Krista was commended for making the experience pleasant, even during short shifts.

Food orders can sometimes be problematic, with errors such as missing bacon on a Double smoke bacon cheddar sandwich or incorrect modifications. Despite these issues, the overall atmosphere is friendly, and many customers continue to enjoy the drinks and the kindness of the staff.