I ordered a spicy BLT with Mayo and Avocado sauce... paid $2.50 for the extra sauce.. they put a spicy sauce with no Avocado sauce...
Paid almost $14 for a sandwich that was wrong.
I ordered online with 2.5 hours in advance!!!!
Not happy!!!
Therese Blair
Management and particular employees, rude, very rude and disrespectful to another employee. Overheard two talking about one very rudely. I will NEVER go back to this store and I hope the employee that was being talked about and ridiculed finds other employment and tells them where to stick their attitudes. Yall work at subway, you aren't any better than anyone else who is out here working and trying to make a living, better themselves, and support their families. Grow up!!!
Atmosphere: 1
Food: 1
Service: 1
Tuna
I keep trying to order from this subway because it's closer but they are always out of what I want and for some reason I can't change location for the other subways.
Atmosphere: 1
Food: 1
Service: 1
Becca Schindler
Extremely rude customer service. Ordered a sub to go through the app.. came to pick it up and the door was locked. I called and asked why the door was locked and the employee got extremely snotty and said she just unlocked the door and then hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Torey Warden
Ordered food for the second time and they don't have anything apparently. Same excuse as last time. Went through hell just trying to get over $60 refunded.
Atmosphere: 1
Food: 1
Service: 1
Prine Farms
Super slow, employees were nice but it was ridiculously slow! Open sign wasn't even on when I went in there.
Philip Wells
Well I use to manage a few subways and understand how things work but here is the problem this store only had 4 meats available ham,turkey,salami,and 2 scoops of tuna no other meats what so ever. Problem number two 100% out of white bread and the wheat i had was from yesterday along with the cookies. Problem number three vegetables were very slim to no veggies available and had a list on the door of all meat that they were out of and came to this location 2 different time over the course of 3 weeks and it was the same thing and the girl who was very nice told us we get are truck on Monday and we are out of everything by Wednesday who ever is there inspector is needs go and look at this because this unacceptable
Atmosphere: 4
Food: 1
Service: 3
Starla M
The cheese and herb bread is NOT fresh. The raspberry cheesecake cookie is soft. The oatmeal raisin is too hard to bite into.
Atmosphere: 5
Food: 2
Service: 5
janelle hess
All I have to say is, if you want good customer service go to the subway in front of Walmart!
Atmosphere: 3
Food: 3
Service: 1
Not Important
Wasn't too busy. Didn't have to wait long. Black forest ham tasted off. Didn't taste bad, just kinda flavorless. Sandwich was very messy. Mayo everywhere, toppings falling everywhere. Same sandwich I always get at subway, this one was just bland and very sloppy.
Parking: They're paving the parking lot at the business a couple doors down (Job and Family Services) so had to park clear across parking lot, but usually parking here is great, so understandable. Very dusty though, left a nasty dust film all over my car..
LarderRoom...I used the APP to place my order using the FLBOGO offer. What a great deal. I was also surprised when my phone rang, and I was informed they were out of spinach and offered an alternative choice. This has never happened before. I was extremely pleased with this extra effort on customer service. Thanks again. We will be back.
Parking: The Subway is located in a shopping center so there is plenty of parking.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak & Cheese, Subway Club
Jenny Marksberry
Employees were extremely rude!
Atmosphere: 1
Food: 2
Service: 1
Jerry Mullins
Wonderful subs.Wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Michele Arledge
Went there today 4/5/23 at 4 p.m and the two young men working there were fast n courteous and the place was clean..this is the only subway in Wilmington I ever go to
I ordered a spicy BLT with Mayo and Avocado sauce... paid $2.50 for the extra sauce.. they put a spicy sauce with no Avocado sauce...
Paid almost $14 for a sandwich that was wrong.
I ordered online with 2.5 hours in advance!!!!
Not happy!!!
Management and particular employees, rude, very rude and disrespectful to another employee. Overheard two talking about one very rudely. I will NEVER go back to this store and I hope the employee that was being talked about and ridiculed finds other employment and tells them where to stick their attitudes. Yall work at subway, you aren't any better than anyone else who is out here working and trying to make a living, better themselves, and support their families. Grow up!!!
Atmosphere: 1
Food: 1
Service: 1
I keep trying to order from this subway because it's closer but they are always out of what I want and for some reason I can't change location for the other subways.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude customer service. Ordered a sub to go through the app.. came to pick it up and the door was locked. I called and asked why the door was locked and the employee got extremely snotty and said she just unlocked the door and then hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Ordered food for the second time and they don't have anything apparently. Same excuse as last time. Went through hell just trying to get over $60 refunded.
Atmosphere: 1
Food: 1
Service: 1
Super slow, employees were nice but it was ridiculously slow! Open sign wasn't even on when I went in there.
Well I use to manage a few subways and understand how things work but here is the problem this store only had 4 meats available ham,turkey,salami,and 2 scoops of tuna no other meats what so ever. Problem number two 100% out of white bread and the wheat i had was from yesterday along with the cookies. Problem number three vegetables were very slim to no veggies available and had a list on the door of all meat that they were out of and came to this location 2 different time over the course of 3 weeks and it was the same thing and the girl who was very nice told us we get are truck on Monday and we are out of everything by Wednesday who ever is there inspector is needs go and look at this because this unacceptable
Atmosphere: 4
Food: 1
Service: 3
The cheese and herb bread is NOT fresh. The raspberry cheesecake cookie is soft. The oatmeal raisin is too hard to bite into.
Atmosphere: 5
Food: 2
Service: 5
All I have to say is, if you want good customer service go to the subway in front of Walmart!
Atmosphere: 3
Food: 3
Service: 1
Wasn't too busy. Didn't have to wait long.
Black forest ham tasted off. Didn't taste bad, just kinda flavorless.
Sandwich was very messy. Mayo everywhere, toppings falling everywhere.
Same sandwich I always get at subway, this one was just bland and very sloppy.
Parking: They're paving the parking lot at the business a couple doors down (Job and Family Services) so had to park clear across parking lot, but usually parking here is great, so understandable. Very dusty though, left a nasty dust film all over my car..
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Best customer service ever clean
LarderRoom...I used the APP to place my order using the FLBOGO offer. What a great deal. I was also surprised when my phone rang, and I was informed they were out of spinach and offered an alternative choice. This has never happened before. I was extremely pleased with this extra effort on customer service. Thanks again. We will be back.
Parking: The Subway is located in a shopping center so there is plenty of parking.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak & Cheese, Subway Club
Employees were extremely rude!
Atmosphere: 1
Food: 2
Service: 1
Wonderful subs.Wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Went there today 4/5/23 at 4 p.m and the two young men working there were fast n courteous and the place was clean..this is the only subway in Wilmington I ever go to
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