Should have googled the reviews first. The service was extremely slow and while there, the six customers inside (including me) all had something wrong with our order. One customer was refunded, I got a free dessert coupon (that I’ll never use). There were customers at the drive thru which I understand. They claimed to be short staffed but they looked fully staffed. If they wouldn’t have messed orders up they wouldn’t need others to cover while things were being fixed.
Christine Forgey
Guys, I'm not sure what happened here but they were out of everything. The buns were stale and hard. The staff was super nice though and apologized, but the place is a total dump. I felt sorry for the people working here.
Atmosphere: 1
Food: 1
Service: 5
alex brannon
Didn’t even get to eat my food, I ordered my food at 11:45, took my 30 min break at 12 and it still wasn’t ready by 12:20.. I need a full refund. Love not eating lunch during my shift, thanks A&W. I’ll be starving for the rest of my day now. I don’t blame the employees, the employers probably hire the bare minimum to work a busy day, hire more people if you can’t get stuff out on time. Easy fix.
Alyssa Golden
A&W Rootbeer was out of root beer! Haha! Also, out of ice cream, which this kind of establishment should never be out of either. Inside was clean, but smelled like dirty mop water throughout the restaurant. As soon as we walked in an employee says, “out of ice cream!” Maybe next time, “hi folks, how are you? Unfortunately, we are out of ice cream, our apologies.” Friendly customer service is a thing of the past though, sadly.
Atmosphere: 2
Food: 2
Service: 2
Sebastien Kovacs
Food was great!!! Sad the ice cream was down 🥲 maybe we arrived too early, otherwise very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa Burger and Fries
Kristin Rollins
I've been in the drive thru for over 20 minutes while the immature employee argue over God knows what, just to get my food and it's luke warm.
Atmosphere: 1
Food: 1
Service: 1
B R (Bren)
Waiting a very long time... Which they told us. Then my food was all cold...
Atmosphere: 2
Food: 2
Service: 2
Serghei Zgurov
Very slow 🐌 😴
Atmosphere: 3
Food: 3
Service: 2
Lewis Durant
Burgers were extremely salty....change you mop water!! The floors are nasty
Atmosphere: 2
Food: 1
Service: 1
john miller
Best American food...cheeseburgers are very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa Burger and Fries, Cheese Curds
This loaction is really fithly. Flies everywhere, kitchen and dining room. Fruit flies all over soda fountain. Employees making milkshakes and drinking/ eating them at the register. Dining room not clean. One employee brought out a ladder and started to clean out the soda fountain ice maker while we were eating, makinghus question if we were gonna get sick from nasty ice. Just not a good experience.
Atmosphere: 1
Food: 2
Service: 1
Michael Hatfield
Great fastfood restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa Burger and Fries, Hot Dog, Cheese Curds, Chili Cheese Fries with Cheese, Chilli Chili Cheese Dog
James Crozier
The server made some extremely rude comments and forgot parts of my order the burger was mangled and half way off the bottom bun the toppings for the burger looked like they were just lazily thrown on absolutely sickening how this place has become
Atmosphere: 2
Food: 3
Service: 1
allen risch
Good fast food for a gas station
Atmosphere: 1
Food: 3
Service: 3
Claire House
Rootbeer is great but food is just fast-food not like the old drive-in A&W.
Parking: It is attached to a gas station. Plenty of parking available.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Papa Burger and Fries, Cheese Curds, Chilli Chili Cheese Dog
Should have googled the reviews first. The service was extremely slow and while there, the six customers inside (including me) all had something wrong with our order. One customer was refunded, I got a free dessert coupon (that I’ll never use). There were customers at the drive thru which I understand. They claimed to be short staffed but they looked fully staffed. If they wouldn’t have messed orders up they wouldn’t need others to cover while things were being fixed.
Guys, I'm not sure what happened here but they were out of everything. The buns were stale and hard. The staff was super nice though and apologized, but the place is a total dump. I felt sorry for the people working here.
Atmosphere: 1
Food: 1
Service: 5
Didn’t even get to eat my food, I ordered my food at 11:45, took my 30 min break at 12 and it still wasn’t ready by 12:20.. I need a full refund. Love not eating lunch during my shift, thanks A&W. I’ll be starving for the rest of my day now. I don’t blame the employees, the employers probably hire the bare minimum to work a busy day, hire more people if you can’t get stuff out on time. Easy fix.
A&W Rootbeer was out of root beer! Haha! Also, out of ice cream, which this kind of establishment should never be out of either. Inside was clean, but smelled like dirty mop water throughout the restaurant. As soon as we walked in an employee says, “out of ice cream!” Maybe next time, “hi folks, how are you? Unfortunately, we are out of ice cream, our apologies.” Friendly customer service is a thing of the past though, sadly.
Atmosphere: 2
Food: 2
Service: 2
Food was great!!! Sad the ice cream was down 🥲 maybe we arrived too early, otherwise very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa Burger and Fries
I've been in the drive thru for over 20 minutes while the immature employee argue over God knows what, just to get my food and it's luke warm.
Atmosphere: 1
Food: 1
Service: 1
Waiting a very long time... Which they told us. Then my food was all cold...
Atmosphere: 2
Food: 2
Service: 2
Very slow 🐌 😴
Atmosphere: 3
Food: 3
Service: 2
Burgers were extremely salty....change you mop water!! The floors are nasty
Atmosphere: 2
Food: 1
Service: 1
Best American food...cheeseburgers are very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa Burger and Fries, Cheese Curds
Restaurantji Recommends
This loaction is really fithly. Flies everywhere, kitchen and dining room. Fruit flies all over soda fountain. Employees making milkshakes and drinking/ eating them at the register. Dining room not clean. One employee brought out a ladder and started to clean out the soda fountain ice maker while we were eating, makinghus question if we were gonna get sick from nasty ice. Just not a good experience.
Atmosphere: 1
Food: 2
Service: 1
Great fastfood restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa Burger and Fries, Hot Dog, Cheese Curds, Chili Cheese Fries with Cheese, Chilli Chili Cheese Dog
The server made some extremely rude comments and forgot parts of my order the burger was mangled and half way off the bottom bun the toppings for the burger looked like they were just lazily thrown on absolutely sickening how this place has become
Atmosphere: 2
Food: 3
Service: 1
Good fast food for a gas station
Atmosphere: 1
Food: 3
Service: 3
Rootbeer is great but food is just fast-food not like the old drive-in A&W.
Parking: It is attached to a gas station. Plenty of parking available.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Papa Burger and Fries, Cheese Curds, Chilli Chili Cheese Dog
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