I ordered the new dinner item, honey butter chicken with French toast. It was the absolute worst chicken I have ever had. It was so dry, it had hardly any coating on it, it looked like a piece of tilapia. Where was the powder sugar? Worst presentation. I did ask for another piece of chicken and was told that it would turn out dry also. Manager was nice enough to take it off bill.
Atmosphere: 4
Food: 1
Service: 4
john davis
Bad experience flies everywhere there was a hair in my food and management did nothing about it. Manager just ignored us didn't take accountability for the contaminated meal.And also charged full price for contaminated meal tables were'nt wiped down no hair nets.Very rude when we brought the situation to them never will we go back to that place.
Atmosphere: 1
Food: 1
Service: 1
J Stanberry (96proof)
had a rather large to go order for 7am. order was ready. Everything was there and fresh. Everyone was happy.
Atmosphere: 5
Food: 5
Service: 5
Carter Denny
I stopped in here on a Sunday morning. It wasn’t super busy as I made it before the church rush. The server was great. This was probably the best meal I’ve ever had a Bob Evans. I was pleasantly surprised. The biscuits were perfect. The omelette was good. The fruit cup was what impressed me the most. It was full and had a great variety. I would definitely come back here and would recommend it.
Atmosphere: 4
Food: 4
Service: 5
Jessica Hensley
Service was slow for only 5 people in there shorted my husband's pancakes the country fried steak was over cooked the gravy tasted like crap. My daughters salad was pretty much the only thing they got right.
Atmosphere: 3
Food: 2
Service: 2
Lins Far
Chicken fried steak with onion rings instead of fries. The onion rings are crispy and the chicken fried steak was perfectly cooked.
Atmosphere: 5
Food: 5
Service: 5
Rick Gray
We stopped in and I ordered blueberry pancakes.the waitress brought them out and I was amazed at how small they were.smaller than a whopper at best! I was sure I was given a child's order,but no.the price certainly didn't reflect the size.i assure you it will never happen again! Oh,don't tell me to contact customer support you know I'm right,fix it.
Atmosphere: 5
Food: 1
Service: 5
Cale Boyd
Great food and the service was outstanding.
Atmosphere: 4
Food: 4
Service: 4
Todd Hermes
Not as good as it use to be
Atmosphere: 3
Food: 3
Service: 3
Kimberly Dickson
My daughter got some bad sliced apples. After we let them know the manager was almost instantly out apologizing and offering a substitution, adjusting or bill for the item, and explaining what changes to their quality checks to help prevent the problem again. I honestly think if the apples came in to the store already sliced that the problem came from the processing process not the store, but it was handled very quickly and professionally. I greatly appreciated it.
Change your mop water! The floors are nasty and it stinks!!
Atmosphere: 2
Food: 2
Service: 2
Stacey Fraunfelter
Had a few patrons and only 1 waitress.
Atmosphere: 4
Food: 5
Service: 3
Robert Solomon
Scathing Review of Bob Evans Restaurant #97
Our recent experience at Bob Evans #97 on 11/3 was disappointing, to say the least. We dined with family and friends, looking forward to a relaxed meal, and while the food itself was satisfactory, the service we received from our server, Tia, cast a shadow over the evening.
The restaurant appeared to be short-staffed, which is understandable, but there’s simply no excuse for Tia’s demeanor. She was consistently abrupt and dismissive, and even simple requests were met with eye-rolls and sighs. At one point, it seemed as though she was irritated that we dared to ask for anything at all. A polite attitude goes a long way, especially in a service role, and Tia’s behavior reflected a lack of basic courtesy.
We could understand a delay due to understaffing, but there’s absolutely no reason for rude treatment, especially in a family-friendly establishment. Bob Evans #97, you may need to reassess how you handle staffing and service expectations if you want customers to return.
Atmosphere: 4
Food: 3
Service: 1
Patti Weidel
Exceptionally clean!!! Very friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Hash Browns and Bacon, Biscuits and Gravy
I ordered the new dinner item, honey butter chicken with French toast. It was the absolute worst chicken I have ever had. It was so dry, it had hardly any coating on it, it looked like a piece of tilapia. Where was the powder sugar? Worst presentation. I did ask for another piece of chicken and was told that it would turn out dry also. Manager was nice enough to take it off bill.
Atmosphere: 4
Food: 1
Service: 4
Bad experience flies everywhere there was a hair in my food and management did nothing about it. Manager just ignored us didn't take accountability for the contaminated meal.And also charged full price for contaminated meal tables were'nt wiped down no hair nets.Very rude when we brought the situation to them never will we go back to that place.
Atmosphere: 1
Food: 1
Service: 1
had a rather large to go order for 7am. order was ready. Everything was there and fresh. Everyone was happy.
Atmosphere: 5
Food: 5
Service: 5
I stopped in here on a Sunday morning. It wasn’t super busy as I made it before the church rush. The server was great. This was probably the best meal I’ve ever had a Bob Evans. I was pleasantly surprised. The biscuits were perfect. The omelette was good. The fruit cup was what impressed me the most. It was full and had a great variety. I would definitely come back here and would recommend it.
Atmosphere: 4
Food: 4
Service: 5
Service was slow for only 5 people in there shorted my husband's pancakes the country fried steak was over cooked the gravy tasted like crap. My daughters salad was pretty much the only thing they got right.
Atmosphere: 3
Food: 2
Service: 2
Chicken fried steak with onion rings instead of fries. The onion rings are crispy and the chicken fried steak was perfectly cooked.
Atmosphere: 5
Food: 5
Service: 5
We stopped in and I ordered blueberry pancakes.the waitress brought them out and I was amazed at how small they were.smaller than a whopper at best! I was sure I was given a child's order,but no.the price certainly didn't reflect the size.i assure you it will never happen again! Oh,don't tell me to contact customer support you know I'm right,fix it.
Atmosphere: 5
Food: 1
Service: 5
Great food and the service was outstanding.
Atmosphere: 4
Food: 4
Service: 4
Not as good as it use to be
Atmosphere: 3
Food: 3
Service: 3
My daughter got some bad sliced apples. After we let them know the manager was almost instantly out apologizing and offering a substitution, adjusting or bill for the item, and explaining what changes to their quality checks to help prevent the problem again. I honestly think if the apples came in to the store already sliced that the problem came from the processing process not the store, but it was handled very quickly and professionally. I greatly appreciated it.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salads
Restaurantji Recommends
Autumn was great.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Soup, Salads
Change your mop water! The floors are nasty and it stinks!!
Atmosphere: 2
Food: 2
Service: 2
Had a few patrons and only 1 waitress.
Atmosphere: 4
Food: 5
Service: 3
Scathing Review of Bob Evans Restaurant #97
Our recent experience at Bob Evans #97 on 11/3 was disappointing, to say the least. We dined with family and friends, looking forward to a relaxed meal, and while the food itself was satisfactory, the service we received from our server, Tia, cast a shadow over the evening.
The restaurant appeared to be short-staffed, which is understandable, but there’s simply no excuse for Tia’s demeanor. She was consistently abrupt and dismissive, and even simple requests were met with eye-rolls and sighs. At one point, it seemed as though she was irritated that we dared to ask for anything at all. A polite attitude goes a long way, especially in a service role, and Tia’s behavior reflected a lack of basic courtesy.
We could understand a delay due to understaffing, but there’s absolutely no reason for rude treatment, especially in a family-friendly establishment. Bob Evans #97, you may need to reassess how you handle staffing and service expectations if you want customers to return.
Atmosphere: 4
Food: 3
Service: 1
Exceptionally clean!!! Very friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Hash Browns and Bacon, Biscuits and Gravy
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