Panera Bread

3780 Frazeysburg Rd, Zanesville
(740) 487-1492

Recent Reviews

Sort by
tina gibson

Bought 3 green goddess salads at this store right before close all three salads were made wrong. They left the avocado out. When I took one of them back to the store the manager literally said what do you want me to do about it. And got nasty with me told me to leave threw stuff at me and proceeded to tell me I was trespassing. And got up in my face. This was the manager!! They need to retrain their upper level staff đŸ€Ź

Bill Garbrandt

Food is always fresh! Staff was very courteous. Also I happened to leave my phone on the table and we left. Once I realized my mistake we doubled back. Not only did they find my phone but put it in a charger for me as it was nearly dead!

Atmosphere: 5

Food: 5

Service: 5

Pamela Teetz

Got a rock hard bread you couldn't eat. Raw bacon I had to recook. Rotten strawberries in my fruit cup. Threw it out.

C Mac

The restaurant interiors old and dated. The employees were friendly but did not focus on my happiness.

Atmosphere: 3

Food: 4

Service: 3

Alix Maria Taulbee

Enjoying a Sunday treat with my husband. Thank you Jillian for the great service and helping us with all of our different order changes and updates! You made the experience very enjoyable for usâ˜ș

Atmosphere: 5

Food: 5

Service: 5

Russell Mc Farland

The food is good. The staff was nice but not super friendly. She was not rude in the least. She was just going through the motions.

Atmosphere: 5

Food: 5

Service: 4

Tim Hoffer

Employees and manager were rude. Turned off the pop machine at 8 pm and I could not get a refill

Atmosphere: 1

Food: 5

Service: 1

Anna

I came around 2ish on a Sunday, the girl working the window rude as could be. “What do you want” . Pulled up paid & asked for my receipt. That was like pulling someone’s teeth she said it was in the bag but it wasn’t. Instead of arguing I’m writing this . No need to be that way. You choose your job . If it’s dealing with customers all day then learn some customer service.
Inside they are always wonderful, this was my first drive thru experience and I won’t be doing that again.

The food as always is great! No complaints, hot & reasonable time in waiting.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Broccoli Cheddar Soup, Mac & Cheese

cindykU387AH

Spouse and I ordered the pick 2 and he got coffee. Coffee was cold had to go tell them and wait for more. Asked about pick 2value menu. Was told they aren’t a franchise so they don’t do that. Our puck 2 for 8.98 ended costing us almost 35.00. Quite a lot for 2 people Probably won’t do that again

Molly Ritchey

We ordered the pick two advertised on tv and was told that this location did not honor the advertised special price. We will not return to Panera because of deceptive advertising.

Megan Reed

This place was really good and felt like one of the only places in town to get a healthy meal. The employees really don't care, especially the drive thru ones. It's not very clean many times and the food is declining. Sad.

Atmosphere: 3

Food: 3

Service: 2

Michael Jaeger

I've been going to this location, every day, for a long time; however, today was the last time. I received extremely bad service, which is normally ok because the food quality is excellent, but today I received a salad that looked grotesque! So sad that the girl that served it to me thought that it was ok. My prediction, is that this place will be out of business by year end.

Atmosphere: 1

Food: 1

Service: 1

Velma Hayes

I ordered a cold chai latte with my sandwich today and the cold chai latte was the worst I have ever had. It was all milk didn't look or taste like there was any chai in there.

John Green

Mediocre service and the food was not up to standard

Atmosphere: 2

Food: 3

Service: 2

ROBIN BARNHART

Great food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup and Sandwich, Sandwich and Soup Mac

Loading...