I hate the way steak and shake does it now. Order off a kiosk and get all your own stuff, just to cut jobs! Food was good but it's too expensive to be doing so the work yourself!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Chili, Burgers, Fries
natasha Rose
I havent been to steak n shake in a few years. We finally made it again! And the burgers were super good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Christopher Flesher
Staff was very rude and unwilling to help. On their phones at the counter. Ignoring people. Had very bad attitudes and acted like they didn't want to be there. The atmosphere in there was awful and uninviting.
Atmosphere: 1
Food: 2
Service: 1
Jessica flesher
Workers were very rude. Acted like they didn't want to be there and their attitude showed it. I walked up to the young lady that was making the milkshakes to ask for something and she greeted me with a very rude what. Ordered the garlic burgers but when I got them the garlic sauce wasn't on the buns then it felt like I had to beg for them to pay attention to me so I can get my order corrected. The atmosphere was very off and filled with bad attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burgers, Fries
Karen Mincey
Our food was delicious n the customer service was friendly and welcoming.. thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single 'N Cheese Steakburger' N Fries, Bacon Cheeseburger and Fries
Diane Milligan
Friendly service. Food is always fixed hot and the way we ordered it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Doug Dillon
Food was solid. Not a fan on basically zero interaction with staff....100% kiosk ordering and then you go up to pick up your food. Call me old fashioned....I miss the service.
Extremely rude worker at the drive-thru, She yelled at the older lady in front of us. She told her she had to wait because she is short staffed, so we knew we were in for it. We ordered the number four and before we could complete our sentence, she asked what we wanted to drink. We didn't get a second to reply and yet again she is yelling , she said she couldn't hear us. Then we told her we wanted a shake.. to which she replied She's not doing shakes..... at freaking Steak and shake. So we just left. It was a wild experience.
Atmosphere: 1
Food: 1
Service: 1
William Gabbard
My wife and I decided to stop after a basketball game. It was late, and not many places were open.When we entered, there were only two other people there at the time.We had to check a few different booths because it looked as though they had not been cleaned off by anyone for a while.The food was good, especially the milk shakes.I didn't like the fact that you have to order from the kiosk.
Atmosphere: 4
Food: 4
Service: 4
Michael Johnson
Waited over 10 mins for one milk shake in drive
Atmosphere: 1
Food: 3
Service: 1
David Adams
Literally zero human interaction, from ordering on a kiosk to nearly having to beg to get mustard since the bins were empty, even a scanner for the drinks that didn't even work. I get it people don't wanna work but this was just an astonishing scene of "not my job" mentality. Employees wearing slides for footwear. Last thing was they asked for a tip in the kiosk while ordering before even getting food or service? That's growing into a huge issue for me, if you want a "tip " provide some service if all i wanted was some good throw in a dirty tray i could go to any other place. We choose yours because we like your food but can't say we'll be back because of the last experience.
Atmosphere: 1
Food: 3
Service: 1
Nathan Newsad
Accurate orders, speedy service, clean facilities and friendly staff, it's the chain experience you expect.
It was an ok meal. You order on a kiosk so not much service at all.
Atmosphere: 3
Food: 3
Service: 3
Kid-friendliness: Place to take the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shake, Frisco Melt, Cheese Fries, Burgers, Onion Rings
I hate the way steak and shake does it now. Order off a kiosk and get all your own stuff, just to cut jobs! Food was good but it's too expensive to be doing so the work yourself!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Chili, Burgers, Fries
I havent been to steak n shake in a few years. We finally made it again! And the burgers were super good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Staff was very rude and unwilling to help. On their phones at the counter. Ignoring people. Had very bad attitudes and acted like they didn't want to be there. The atmosphere in there was awful and uninviting.
Atmosphere: 1
Food: 2
Service: 1
Workers were very rude. Acted like they didn't want to be there and their attitude showed it. I walked up to the young lady that was making the milkshakes to ask for something and she greeted me with a very rude what. Ordered the garlic burgers but when I got them the garlic sauce wasn't on the buns then it felt like I had to beg for them to pay attention to me so I can get my order corrected. The atmosphere was very off and filled with bad attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burgers, Fries
Our food was delicious n the customer service was friendly and welcoming.. thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single 'N Cheese Steakburger' N Fries, Bacon Cheeseburger and Fries
Friendly service. Food is always fixed hot and the way we ordered it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Food was solid. Not a fan on basically zero interaction with staff....100% kiosk ordering and then you go up to pick up your food. Call me old fashioned....I miss the service.
Atmosphere: 3
Food: 4
Service: 3
Great food.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Extremely rude worker at the drive-thru, She yelled at the older lady in front of us. She told her she had to wait because she is short staffed, so we knew we were in for it. We ordered the number four and before we could complete our sentence, she asked what we wanted to drink. We didn't get a second to reply and yet again she is yelling , she said she couldn't hear us. Then we told her we wanted a shake.. to which she replied She's not doing shakes..... at freaking Steak and shake. So we just left. It was a wild experience.
Atmosphere: 1
Food: 1
Service: 1
My wife and I decided to stop after a basketball game. It was late, and not many places were open.When we entered, there were only two other people there at the time.We had to check a few different booths because it looked as though they had not been cleaned off by anyone for a while.The food was good, especially the milk shakes.I didn't like the fact that you have to order from the kiosk.
Atmosphere: 4
Food: 4
Service: 4
Waited over 10 mins for one milk shake in drive
Atmosphere: 1
Food: 3
Service: 1
Literally zero human interaction, from ordering on a kiosk to nearly having to beg to get mustard since the bins were empty, even a scanner for the drinks that didn't even work. I get it people don't wanna work but this was just an astonishing scene of "not my job" mentality. Employees wearing slides for footwear. Last thing was they asked for a tip in the kiosk while ordering before even getting food or service? That's growing into a huge issue for me, if you want a "tip " provide some service if all i wanted was some good throw in a dirty tray i could go to any other place. We choose yours because we like your food but can't say we'll be back because of the last experience.
Atmosphere: 1
Food: 3
Service: 1
Accurate orders, speedy service, clean facilities and friendly staff, it's the chain experience you expect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings