The store on maysville is just as bad as the store in underwood , several times I have went thru the drive thru and we receive cold food , stale fries , and sometimes the order isn’t even the right order ! When you call or try to speak to a manager you get the typical I am sorry , I will speak with the staff ! I have had enough of those I’m sorry’s ! Someone from the corporate office needs to go in a do some training or hiring of people who want to work and who is willing to provide good customer service skills and has the ability to cook and serve fresh and hot food , isn’t that what Wendy’s logo is always hot and fresh or is that just fake advertisement !
Kayla Jones
I was disrespected by the manger because I can in and sat down before I ordered then when I did go up to order the young Grl was so rude she was telling me the wrong price when I asked her how much an item cost and the fries are cold
Atmosphere: 4
Food: 1
Service: 1
Tammie Lote
Old food cold fries and a baconator with no bacon need i say more
Chanda Busse
The tea was so good and refreshing! Love the chicken wraps
Atmosphere: 5
Food: 5
Service: 5
Chad Rupe
Was a big line but still not a long wait food was excellent and fries were nice and hot
Atmosphere: 5
Food: 5
Service: 5
James Whitmore
The drive-thru uses AI which was an complete and epic failure. I will not return until they return to human operations like a respectable business should.
Atmosphere: 3
Food: 4
Service: 1
Meagan Ward
As a dasher I should not be handed food out the window without being correctly sealed! I should also not have to figure out the orders by myself! Didn't get the right drinks n when reminded it was straight attitude! Stear clear of this place unless you want horrible service and probably a half wrong order. Just saving everyone the hassle!
Atmosphere: 1
Food: 1
Service: 1
Azure The Gamer Kobold
I've decided that any fast food place that uses AI to take orders isn't getting my business. That thing was awful! nearly screwed our orders up! seriously awful! how many jobs did you cut cause of this AI? its bogus and you know it!
Atmosphere: 1
Food: 1
Service: 1
jaret frame
No other fast-food place on the south side gets orders as consistently wrong nor do any provide as consistently slow service.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Chili, Dr Pepper
Alex Kolb
The most horrible Wendy's i have ever been to. They actually ran out of food options. Tells me poor mangement.
Wendy's south zanesville is the slowest service every. For 2 orders of nuggets and 2 fries took over 20 minutes. Management at 5pm is trash and rude. Overall horribly ran and staff is slow
Atmosphere: 1
Food: 2
Service: 1
Josh Tweet
It's was cool but the staff seemed inexperienced.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hamburger, Cheese Fries
Denna Grove
Placed order online, got to store & they mixed up my order with someone else's & forgot food. Overall food was good.
Food: 5
Service: 4
Anthony White
Food is usally good. However, for the last year they haven't had their online ordering turned on. Ive had to either drive further or watch my points expire. I asked them about it and the manager acted like they were too busy. The drive thru was empty.
Atmosphere: 2
Food: 2
Service: 1
Pam Luikart
I was hoping that I would be able to enjoy a meal at Wendy's. I used to love their sandwiches and fries.....not anymore. The hamburger was disappointing and the fries seemed old.
The store on maysville is just as bad as the store in underwood , several times I have went thru the drive thru and we receive cold food , stale fries , and sometimes the order isn’t even the right order ! When you call or try to speak to a manager you get the typical I am sorry , I will speak with the staff ! I have had enough of those I’m sorry’s ! Someone from the corporate office needs to go in a do some training or hiring of people who want to work and who is willing to provide good customer service skills and has the ability to cook and serve fresh and hot food , isn’t that what Wendy’s logo is always hot and fresh or is that just fake advertisement !
I was disrespected by the manger because I can in and sat down before I ordered then when I did go up to order the young Grl was so rude she was telling me the wrong price when I asked her how much an item cost and the fries are cold
Atmosphere: 4
Food: 1
Service: 1
Old food cold fries and a baconator with no bacon need i say more
The tea was so good and refreshing! Love the chicken wraps
Atmosphere: 5
Food: 5
Service: 5
Was a big line but still not a long wait food was excellent and fries were nice and hot
Atmosphere: 5
Food: 5
Service: 5
The drive-thru uses AI which was an complete and epic failure. I will not return until they return to human operations like a respectable business should.
Atmosphere: 3
Food: 4
Service: 1
As a dasher I should not be handed food out the window without being correctly sealed! I should also not have to figure out the orders by myself! Didn't get the right drinks n when reminded it was straight attitude! Stear clear of this place unless you want horrible service and probably a half wrong order. Just saving everyone the hassle!
Atmosphere: 1
Food: 1
Service: 1
I've decided that any fast food place that uses AI to take orders isn't getting my business. That thing was awful! nearly screwed our orders up! seriously awful! how many jobs did you cut cause of this AI? its bogus and you know it!
Atmosphere: 1
Food: 1
Service: 1
No other fast-food place on the south side gets orders as consistently wrong nor do any provide as consistently slow service.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Chili, Dr Pepper
The most horrible Wendy's i have ever been to. They actually ran out of food options. Tells me poor mangement.
Restaurantji Recommends
Wendy's south zanesville is the slowest service every. For 2 orders of nuggets and 2 fries took over 20 minutes. Management at 5pm is trash and rude. Overall horribly ran and staff is slow
Atmosphere: 1
Food: 2
Service: 1
It's was cool but the staff seemed inexperienced.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hamburger, Cheese Fries
Placed order online, got to store & they mixed up my order with someone else's & forgot food. Overall food was good.
Food: 5
Service: 4
Food is usally good. However, for the last year they haven't had their online ordering turned on. Ive had to either drive further or watch my points expire. I asked them about it and the manager acted like they were too busy. The drive thru was empty.
Atmosphere: 2
Food: 2
Service: 1
I was hoping that I would be able to enjoy a meal at Wendy's. I used to love their sandwiches and fries.....not anymore. The hamburger was disappointing and the fries seemed old.
Parking: It is hard to get to this location.
Atmosphere: 2
Food: 2
Service: 3
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