I frequent this place often. I have never been treated so disrespectful by anyone at this or any Starbucks before I ran into Brandon, the drive through person. Feel free to reach out to me if you’d like more details of interaction with this employee. Thank you.
Atmosphere: 2
Food: 4
Service: 1
Al Smith
I wasn't gonna say anything in the reviews, and I gave them five stars, but then I read some of the others. There were some very good reviews and some bad ones. I have been all over the United States for work and I have been in Altus a very short time. Most of the people who gave good reviews did like I did and just gave them five stars or said it was great, which they are! But I believe that most of the people who have given them anything less than three or four and that's being generous are absolute Karen's. They only go anywhere to review anything to post bad reviews. And unfortunately that's what most of them do. They only review people the one time the world didn't go their way. I have been at the Starbucks at every hour at any time of the day because my work keeps me up around the clock. I have gone every single day I have been in ounces to this Starbucks at different shifts different days different employees. They always ALWAYS remember who I am and what my order is going to be and if I mix it up they still remember what my order was last time. I've been to approximately 53 Starbucks in the last two years I'm not joking. This is by far one of the absolute best! There was even a few posts that said the employees were rude or disinterested, that is the absolute biggest baloney and I don't believe that there's an ounce of truth in it. I may be moved from work on another assignment, and I dread going to the next Starbucks because I'm a realist and I know that the chances of service being this good aren't very high. I don't know the managers name, but she does a great job in hiring and training. Because the thing about Starbucks is consistency is key and this is a great great one!
Atmosphere: 5
Food: 5
Service: 5
Katalina
Workers are okay some a very rude. Others are nicer. Food was cold by the time I got it. Drink didn’t taste like normal so it was probably made wrong like normal at this store.
Atmosphere: 2
Food: 3
Service: 1
Terrence Marsh
Fun options for the whole family
Atmosphere: 2
Food: 3
Service: 3
Rose
The employees are always professional and friendly. It is always clean and there is never a wait. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Alec Vicari
The staff here are always kind and welcoming. The store is kept to a very high standard of cleanliness and brings a sense of belonging to the community. HIGHLY recommend the cold brew with protein foam.
Atmosphere: 5
Food: 5
Service: 5
Lydia Arenivar
Very nice employees
Atmosphere: 5
Food: 5
Service: 5
Joey Vanek
Their scanners don’t work so I didn’t get my reward points….
Eddie Izrllycool
Honestly just a wonderful environment full of heartwarming experiences
They NEVER have what I order. Not like "they just opened its a bump" I'm talking 20+ times I've gone to order a drink over the last 9 months and they don't have oatmilk or almond milk... ever! I have expressed several times that I wish they would carry these more often because they are a staple in a coffee shop and on the menus and always just get told "we ran out". So today I called to talk to a manager about it because it's a normal, regular issue that happenes more often then not, and she pushed off the problem on deliver drivers and the store being "new". It's been open for 9 months! Just adjust your ordering?
Dillon Stewart
I’m not sure what the deal is with the rest of the reviews. Maybe there was some growing pains as the news store opened up but they must have worked it out by now. I went there several times a week for 3 months to study. They were on par with the friendliest and best stores. Keep it up guys.
Atmosphere: 5
Food: 5
Service: 5
Alexys Pate
Not a single drink was made correctly, when we called to complain they hung up, their food display had flys in it, and the workers didn’t even try to talk when I was ordering he just said what do you want… overall just rude and disrespectful
Atmosphere: 1
Food: 1
Service: 1
Heather Pate
I'm sorry to say, I'm from out of state and I just put in three orders. Very simple drinks. Not a single drink was made correctly. This was horrible. Then when calling to inform management of the subpar service they hung up on me. So sorry, poor service all around. Will not go back.
Atmosphere: 1
Food: 1
Service: 1
Ashton Broadrick
Hours online say that they open at 0500, however the drive thru was not open at 0515. Not sure what the actual hours are.
I frequent this place often. I have never been treated so disrespectful by anyone at this or any Starbucks before I ran into Brandon, the drive through person. Feel free to reach out to me if you’d like more details of interaction with this employee. Thank you.
Atmosphere: 2
Food: 4
Service: 1
I wasn't gonna say anything in the reviews, and I gave them five stars, but then I read some of the others. There were some very good reviews and some bad ones. I have been all over the United States for work and I have been in Altus a very short time. Most of the people who gave good reviews did like I did and just gave them five stars or said it was great, which they are! But I believe that most of the people who have given them anything less than three or four and that's being generous are absolute Karen's. They only go anywhere to review anything to post bad reviews. And unfortunately that's what most of them do. They only review people the one time the world didn't go their way. I have been at the Starbucks at every hour at any time of the day because my work keeps me up around the clock. I have gone every single day I have been in ounces to this Starbucks at different shifts different days different employees. They always ALWAYS remember who I am and what my order is going to be and if I mix it up they still remember what my order was last time. I've been to approximately 53 Starbucks in the last two years I'm not joking. This is by far one of the absolute best! There was even a few posts that said the employees were rude or disinterested, that is the absolute biggest baloney and I don't believe that there's an ounce of truth in it. I may be moved from work on another assignment, and I dread going to the next Starbucks because I'm a realist and I know that the chances of service being this good aren't very high. I don't know the managers name, but she does a great job in hiring and training. Because the thing about Starbucks is consistency is key and this is a great great one!
Atmosphere: 5
Food: 5
Service: 5
Workers are okay some a very rude. Others are nicer. Food was cold by the time I got it. Drink didn’t taste like normal so it was probably made wrong like normal at this store.
Atmosphere: 2
Food: 3
Service: 1
Fun options for the whole family
Atmosphere: 2
Food: 3
Service: 3
The employees are always professional and friendly. It is always clean and there is never a wait. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
The staff here are always kind and welcoming. The store is kept to a very high standard of cleanliness and brings a sense of belonging to the community. HIGHLY recommend the cold brew with protein foam.
Atmosphere: 5
Food: 5
Service: 5
Very nice employees
Atmosphere: 5
Food: 5
Service: 5
Their scanners don’t work so I didn’t get my reward points….
Honestly just a wonderful environment full of heartwarming experiences
Atmosphere: 5
Food: 5
Service: 5
best customer service in town
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They NEVER have what I order. Not like "they just opened its a bump" I'm talking 20+ times I've gone to order a drink over the last 9 months and they don't have oatmilk or almond milk... ever! I have expressed several times that I wish they would carry these more often because they are a staple in a coffee shop and on the menus and always just get told "we ran out". So today I called to talk to a manager about it because it's a normal, regular issue that happenes more often then not, and she pushed off the problem on deliver drivers and the store being "new". It's been open for 9 months! Just adjust your ordering?
I’m not sure what the deal is with the rest of the reviews. Maybe there was some growing pains as the news store opened up but they must have worked it out by now. I went there several times a week for 3 months to study. They were on par with the friendliest and best stores. Keep it up guys.
Atmosphere: 5
Food: 5
Service: 5
Not a single drink was made correctly, when we called to complain they hung up, their food display had flys in it, and the workers didn’t even try to talk when I was ordering he just said what do you want… overall just rude and disrespectful
Atmosphere: 1
Food: 1
Service: 1
I'm sorry to say, I'm from out of state and I just put in three orders. Very simple drinks. Not a single drink was made correctly. This was horrible. Then when calling to inform management of the subpar service they hung up on me. So sorry, poor service all around. Will not go back.
Atmosphere: 1
Food: 1
Service: 1
Hours online say that they open at 0500, however the drive thru was not open at 0515. Not sure what the actual hours are.
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